Experience

Enterprise | AJAR الجميح لتأجير السيارات

• Saudi Arabia
• Travel Arrangements
• 100 - 200 Employee

• Automotive Claims Adjuster

  • Jul 2021 - Present

  • Works to recover the costs of damages, when damage occurs to our company property primarily our rental vehicles. • The Recovery Specialists develop collection strategies and negotiate with responsible parties to recoup costs associated with the damages to our property. • Claim files are handled with specialized functions, like the Recovery Specialist, flowing from one person to the next for completion. • Works to recover the costs of damages, when damage occurs to our company property primarily our rental vehicles. • The Recovery Specialists develop collection strategies and negotiate with responsible parties to recoup costs associated with the damages to our property. • Claim files are handled with specialized functions, like the Recovery Specialist, flowing from one person to the next for completion.



ATT Mobility

• Telecommunications
• 700 & Above Employee

• Customer Care Specialist

  • Aug 2001 - Oct 2019

  Proven Retention Specialist, engaged in retaining customers by offering special plans, negotiated phone sales, plans, and overdue bills. sales experience Set up payment arrangements and took payments. Restored disconnect services. Offered products and services, including Direct Internet home phone services as a bundle deal. In a high volume incoming call center handled 25-50 calls per day. Conferred with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints Checked to ensure that appropriate changes were made to resolve customers problems Resolved customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills Solicited sales of new or additional services or products Recommended improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems Obtained Information Interacted With Computers Communicated with Persons Outside Organization Communicated with Supervisors, Peers, or Subordinates Established and Maintained Interpersonal Relationships Made Decisions and Solving Problems Processed Information Thought Creatively Experience with: Adobe Systems Adobe Acrobat, AS/400 Database, Autodialing systems, Automatic call distribution ACD system, Customer account management software Crm Show less