Julie Pinkerton
Client Services Manager at Content4Demand- Claim this Profile
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Bio
Emma Cofod
I worked with Julie in publishing a highly complex language arts curriculum at CCC. Julie held a deep understanding of the content and was able to attend to editorial concerns of all levels, while also helping to direct design and balance the demands of several different departments, all of whom looked to her as an essential resource and central player. Julie is extremely fastidious and holds very high standards in all aspects of her job, from editorial and production work, to process development and maintenance, to communications.
Laurie Stewart
I have had the great pleasure of working with Julie in her role as senior production editor at Center for the Collaborative Classroom for more than three years. Julie’s production-editing expertise, effective project management skills, chameleon-like adaptability, and collaborative spirit have made her an invaluable member of the Publishing Services department at CCC. Julie adeptly prioritizes many often-conflicting demands, sets and revises complex schedules for multicomponent programs, and coordinates the hiring, training, and work of independent contractors, which include formatters, proofreaders, and illustrators. She clearly communicates project goals during every stage of production, which enables project teams to work well together and produce materials that are consistently high in quality and on time. Her assessments are reliable and accurate. I also appreciate that Julie doesn’t hesitate to keep me abreast of developing issues when they arise and feels comfortable asking me questions or sharing an idea with me during impromptu office visits. Julie accepts responsibilities and performs them with limited supervision. She often takes on additional jobs with a positive attitude even when she may already be carrying a heavy workload. I can depend on her to turn material in a timely manner and with the same high standards she consistently delivers. Julie demonstrates independent thinking and a desire to seek additional challenges. Her initiative to conceive and document new processes and to apply them to the production editing workflows have greatly contributed to the development of more efficient and streamlined systems that have become standards in the PS department. Because of Julie’s willingness to learn, her familiarity with computer programs, and her technical acumen, I rely on her to help develop systems that allow us to bring our print materials into the ever-changing digital world of eBooks, apps, and online courses. Julie is respectful, friendly, and professional in all of her interactions with others. Production editors at CCC are required to liaise not only with independent contractors they manage directly, but also with project team members within our department (project editors, designers, illustrators, rights and permission associates, and manufacturing managers) and across other departments (authors and learning technology staff), and with third-party vendors (compositors and printers). I can tell by the positive relationships she’s developed and the feedback I’ve received from department managers that she understands the benefits of fostering a supportive, collaborative, and productive work environment. I consider Julie to be one of my best hires to date for all of the above reasons and more, which I’m unable to fit here. I have yet to find a project management, production editing, or politically sticky situation that she cannot handle with her usual grace, intelligence, and humor.
Emma Cofod
I worked with Julie in publishing a highly complex language arts curriculum at CCC. Julie held a deep understanding of the content and was able to attend to editorial concerns of all levels, while also helping to direct design and balance the demands of several different departments, all of whom looked to her as an essential resource and central player. Julie is extremely fastidious and holds very high standards in all aspects of her job, from editorial and production work, to process development and maintenance, to communications.
Laurie Stewart
I have had the great pleasure of working with Julie in her role as senior production editor at Center for the Collaborative Classroom for more than three years. Julie’s production-editing expertise, effective project management skills, chameleon-like adaptability, and collaborative spirit have made her an invaluable member of the Publishing Services department at CCC. Julie adeptly prioritizes many often-conflicting demands, sets and revises complex schedules for multicomponent programs, and coordinates the hiring, training, and work of independent contractors, which include formatters, proofreaders, and illustrators. She clearly communicates project goals during every stage of production, which enables project teams to work well together and produce materials that are consistently high in quality and on time. Her assessments are reliable and accurate. I also appreciate that Julie doesn’t hesitate to keep me abreast of developing issues when they arise and feels comfortable asking me questions or sharing an idea with me during impromptu office visits. Julie accepts responsibilities and performs them with limited supervision. She often takes on additional jobs with a positive attitude even when she may already be carrying a heavy workload. I can depend on her to turn material in a timely manner and with the same high standards she consistently delivers. Julie demonstrates independent thinking and a desire to seek additional challenges. Her initiative to conceive and document new processes and to apply them to the production editing workflows have greatly contributed to the development of more efficient and streamlined systems that have become standards in the PS department. Because of Julie’s willingness to learn, her familiarity with computer programs, and her technical acumen, I rely on her to help develop systems that allow us to bring our print materials into the ever-changing digital world of eBooks, apps, and online courses. Julie is respectful, friendly, and professional in all of her interactions with others. Production editors at CCC are required to liaise not only with independent contractors they manage directly, but also with project team members within our department (project editors, designers, illustrators, rights and permission associates, and manufacturing managers) and across other departments (authors and learning technology staff), and with third-party vendors (compositors and printers). I can tell by the positive relationships she’s developed and the feedback I’ve received from department managers that she understands the benefits of fostering a supportive, collaborative, and productive work environment. I consider Julie to be one of my best hires to date for all of the above reasons and more, which I’m unable to fit here. I have yet to find a project management, production editing, or politically sticky situation that she cannot handle with her usual grace, intelligence, and humor.
Emma Cofod
I worked with Julie in publishing a highly complex language arts curriculum at CCC. Julie held a deep understanding of the content and was able to attend to editorial concerns of all levels, while also helping to direct design and balance the demands of several different departments, all of whom looked to her as an essential resource and central player. Julie is extremely fastidious and holds very high standards in all aspects of her job, from editorial and production work, to process development and maintenance, to communications.
Laurie Stewart
I have had the great pleasure of working with Julie in her role as senior production editor at Center for the Collaborative Classroom for more than three years. Julie’s production-editing expertise, effective project management skills, chameleon-like adaptability, and collaborative spirit have made her an invaluable member of the Publishing Services department at CCC. Julie adeptly prioritizes many often-conflicting demands, sets and revises complex schedules for multicomponent programs, and coordinates the hiring, training, and work of independent contractors, which include formatters, proofreaders, and illustrators. She clearly communicates project goals during every stage of production, which enables project teams to work well together and produce materials that are consistently high in quality and on time. Her assessments are reliable and accurate. I also appreciate that Julie doesn’t hesitate to keep me abreast of developing issues when they arise and feels comfortable asking me questions or sharing an idea with me during impromptu office visits. Julie accepts responsibilities and performs them with limited supervision. She often takes on additional jobs with a positive attitude even when she may already be carrying a heavy workload. I can depend on her to turn material in a timely manner and with the same high standards she consistently delivers. Julie demonstrates independent thinking and a desire to seek additional challenges. Her initiative to conceive and document new processes and to apply them to the production editing workflows have greatly contributed to the development of more efficient and streamlined systems that have become standards in the PS department. Because of Julie’s willingness to learn, her familiarity with computer programs, and her technical acumen, I rely on her to help develop systems that allow us to bring our print materials into the ever-changing digital world of eBooks, apps, and online courses. Julie is respectful, friendly, and professional in all of her interactions with others. Production editors at CCC are required to liaise not only with independent contractors they manage directly, but also with project team members within our department (project editors, designers, illustrators, rights and permission associates, and manufacturing managers) and across other departments (authors and learning technology staff), and with third-party vendors (compositors and printers). I can tell by the positive relationships she’s developed and the feedback I’ve received from department managers that she understands the benefits of fostering a supportive, collaborative, and productive work environment. I consider Julie to be one of my best hires to date for all of the above reasons and more, which I’m unable to fit here. I have yet to find a project management, production editing, or politically sticky situation that she cannot handle with her usual grace, intelligence, and humor.
Emma Cofod
I worked with Julie in publishing a highly complex language arts curriculum at CCC. Julie held a deep understanding of the content and was able to attend to editorial concerns of all levels, while also helping to direct design and balance the demands of several different departments, all of whom looked to her as an essential resource and central player. Julie is extremely fastidious and holds very high standards in all aspects of her job, from editorial and production work, to process development and maintenance, to communications.
Laurie Stewart
I have had the great pleasure of working with Julie in her role as senior production editor at Center for the Collaborative Classroom for more than three years. Julie’s production-editing expertise, effective project management skills, chameleon-like adaptability, and collaborative spirit have made her an invaluable member of the Publishing Services department at CCC. Julie adeptly prioritizes many often-conflicting demands, sets and revises complex schedules for multicomponent programs, and coordinates the hiring, training, and work of independent contractors, which include formatters, proofreaders, and illustrators. She clearly communicates project goals during every stage of production, which enables project teams to work well together and produce materials that are consistently high in quality and on time. Her assessments are reliable and accurate. I also appreciate that Julie doesn’t hesitate to keep me abreast of developing issues when they arise and feels comfortable asking me questions or sharing an idea with me during impromptu office visits. Julie accepts responsibilities and performs them with limited supervision. She often takes on additional jobs with a positive attitude even when she may already be carrying a heavy workload. I can depend on her to turn material in a timely manner and with the same high standards she consistently delivers. Julie demonstrates independent thinking and a desire to seek additional challenges. Her initiative to conceive and document new processes and to apply them to the production editing workflows have greatly contributed to the development of more efficient and streamlined systems that have become standards in the PS department. Because of Julie’s willingness to learn, her familiarity with computer programs, and her technical acumen, I rely on her to help develop systems that allow us to bring our print materials into the ever-changing digital world of eBooks, apps, and online courses. Julie is respectful, friendly, and professional in all of her interactions with others. Production editors at CCC are required to liaise not only with independent contractors they manage directly, but also with project team members within our department (project editors, designers, illustrators, rights and permission associates, and manufacturing managers) and across other departments (authors and learning technology staff), and with third-party vendors (compositors and printers). I can tell by the positive relationships she’s developed and the feedback I’ve received from department managers that she understands the benefits of fostering a supportive, collaborative, and productive work environment. I consider Julie to be one of my best hires to date for all of the above reasons and more, which I’m unable to fit here. I have yet to find a project management, production editing, or politically sticky situation that she cannot handle with her usual grace, intelligence, and humor.
Experience
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Content4Demand
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United States
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Marketing Services
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1 - 100 Employee
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Client Services Manager
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Jan 2022 - Present
• Manage editorial project schedules; track discrepancies between planned and actual project timelines; anticipate and address issues that may impact schedules. • Schedule and preside over project kickoff calls, weekly/bi-weekly client status calls, internal project calls, and calls between writers/contractors and client-side subject-matter experts. • Maintain positive, professional, and friendly relationships with client stakeholders; manage client expectations and understand/communicate issues that may affect client relationships. • Lead the Project Management and Revenue Process Improvement tactic, a 2023 agency-wide goal that includes setting milestones, evaluating processes and tools, recommending improvements, and implementing approved process updates and tools agency-wide. • Select, onboard, and manage freelance writers and project specialists. • Edit drafts of white papers, e-books, infographics, video scripts, and all other content deliverables at all stages of production to ensure that messaging and style are aligned with client specifications, concepts are well organized, copy is well written, follows grammar and style, and design aligns with client expectations. • Assess and address client feedback on drafts and layouts. • Apply agency best practices to perform last-line quality assurance on all outgoing client deliverables. • Work with the design department on content asset layouts and interactive content development projects. • Assist other Client Services Managers (CSMs) as needed in urgent or critical client deliverable instances where the primary CSM is unable to execute and cover team member accounts as needed for PTO and other absences. • Work with account managers to ensure that project work stays within scope and on budget. • Work with content strategists and the design department to prepare consulting deliverables for client presentations. • Calculate recognized revenue on a weekly basis and advise on monthly forecasts for client projects. Show less
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Center for the Collaborative Classroom
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United States
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Education
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100 - 200 Employee
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Senior Production Editor
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Aug 2017 - Dec 2021
Title change in process to better reflect role: Senior Editorial Production Project Manager • Managed complex creative projects with multiple components and varied teams, ensuring delivery of high-quality print and digital materials on time and on budget in a fast-pasted, deadline-oriented environment. • Acted as point person for vendors and freelancers; built systems and communications that supported those relationships. • Created and scaled processes, including for content review, art and design creation, and composition. • Generated and maintained schedules; anticipated and resolve overlapping deadlines, late deliveries, and other conflicts. • Mentored fellow project editors through training, feedback, priority guidance, and support. • Participated in interviews for Publishing Services hires; made recommendations on candidates and roles. • Hired and supervised freelancers, including providing guidelines, training, and feedback. • Maintained and oversaw the company’s working relationship with third-party vendors to achieve consistent project success. Included leading regular check-in meetings, providing schedules and deadlines, and reviewing all materials for accuracy and quality. • Assisted in building budgets and SOWs and estimating team and contractor resources. • Onboarded new vendors and platforms; trained colleagues on updated systems and review processes. • Regularly assessed, onboarded, and maintained new technologies to improve project efficiency, transparency, and team communication. • Reviewed and provided feedback on all project-related collateral, both digital and print, ensuring materials are on brand and of expected quality. • Collaborated on scaling programs and products offered. • Led post-mortem meetings with vendors and internal staff for each project, with the goals of improving our processes and implementing effective change going forward. • Edited project materials as needed, from large-scale organizational revisions to light proofreads. Show less
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ETS
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Education Administration Programs
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700 & Above Employee
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Editor and Proofreader
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Mar 2016 - May 2017
Temporary contract position • Reviewed and revised manuals, technical reports, website copy, PowerPoint presentations, and internal and external communications for clarity and house voice and style. • Wrote error-free content with accuracy, keeping audience and purpose in mind. • Applied house formatting and design principles to content to ensure parity across mediums. • Generated and prepared PDFs for production and online posting; tagged materials for use by accessibility software. • Reviewed printed materials for solid design, branding, and readability. Show less
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Center for the Collaborative Classroom
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United States
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Education
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100 - 200 Employee
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Production Editor
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Dec 2012 - Dec 2015
• Position eliminated in company-wide layoffs in 2015; rehired in 2017. • Please see current position for role and responsibilities. • Position eliminated in company-wide layoffs in 2015; rehired in 2017. • Please see current position for role and responsibilities.
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Pinkerton Projects
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San Francisco Bay Area
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Independent Project Manager and Editor
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Jan 2011 - Dec 2012
As an independent project manager and editor, I managed my own business. I worked regularly with a range of clients, further honing my abilities to work with a variety of teams and companies, conform to varied project requirements, communicate effectively, and produce high-quality work under tight deadlines and budgets. Clients included: Moon Travel (ebook reviews), Berrett-Koehler Publishers (proposal reviews), Seal Press (proofreading), and Counterpoint (project management, developmental editing, and proofreading). Show less
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Counterpoint LLC
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United States
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Book and Periodical Publishing
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1 - 100 Employee
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Publishing Manager
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Nov 2009 - Mar 2011
I started at Counterpoint as the assistant to the CEO and the Publishing Manager, with responsibilities ranging from writing catalog and jacket copy to swiftly and accurately executing my managers’ varied calendars and projects under compressed deadlines and short notice. With my promotion to Publishing Manger, I oversaw multiple aspects of the publishing program from contract management and project managing the production of the seasonal catalog and multiple authors/books per season to establishing ebook processes, presenting at seasonal sales conferences, managing an assistant, and acting as the point person for the third-party distributor. Show less
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Executive Publishing Assistant
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Aug 2007 - Nov 2009
Assistant to the CEO and to the Publishing Manager with responsibilities including ebook file management, copyrights, editorial project management, and subsidiary rights. Assisted the Publishing Manager with the catalog process, contracts, and marketing. Promoted to Publishing Manager in November 2009.
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Saint Mary's College of California
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United States
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Higher Education
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700 & Above Employee
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Senior Student Assistant in Library Archives
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2006 - 2007
• Assisted in the management and preservation of the archives and special collections by maintaining archival standards and records.• Organized, preserved and established Brother Henry DeGroote’s microfilm collection as a special collection within the archives.• Preserved, scanned, and created database entries for archived photographs.• Assisted in special projects as requested.
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Composition Instructor and Teaching Assistant
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2005 - 2007
• Designed and implemented a curriculum for English 4 Composition with emphasis on writing as a process. My curriculum focused on engaging students creatively through multi-media lessons, in-class writing, and peer review while maintaining the Composition Department’s essay requirements. Fall 2007. • Interned in Professor Marilyn Abildskov’s composition course in spring 2007.• Interned in Professor Sandra Grayson’s composition course in spring 2006.• Interned in Professor Carol Beran’s composition course in fall 2006. Designed and taught the investigation unit where students learned to incorporate research into their writing. Show less
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Education
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2005 - 2007
Saint Mary's College of California
MFA, Poetry -
2000 - 2004
Colorado State University
BA, English with Creative Writing
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