Julie Parker

Durable Medical Equipment Hospital Liaison at Health System Services
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English Full professional proficiency
  • French Limited working proficiency
Skills

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Bio

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5.0

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Sarah C. Stover

In the over three years that I have known Julie, I have been continuously impressed by her time management, organizational and social engagement skills. While earning our MBAs at Canisus College, she seamlessly juggled school projects as well as work. Julie never missed a deadline and always went above and beyond to make sure her parts of the projects were well-thought through and fully completed. I greatly enjoyed working with her as we soon became close friends. Since graduation, I continue to witness her grow as a professional, taking on tough tasks and putting in many hours at both at her

Laura Sia, SHRM-CP

I’ve worked with Julie on a few different projects at The Travel Team. Her work ethic, creativity and problem solving skills really impressed me. We had to develop business plans and presentations for current clients and management at our company together. I always looked forward to working with her because I knew she would be a team player and an asset to the group

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Credentials

  • Hotel Excellance! by Marriott
    Academy of Hotel Excellence
    Jul, 2015
    - Nov, 2024
  • TICO
    Travel Industry Council of Ontario (Ontario's Travel Regulator)
    Mar, 2015
    - Nov, 2024
  • ServSafe
    National Restaurant Association

Experience

  • Health System Services
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Durable Medical Equipment Hospital Liaison
      • Apr 2022 - Present

      ▪ Assists case managers at each hospital facility with the set up and delivery of O2 portability, nebulizers, bipaps, cpaps, non-invasive ventilators, negative pressure wound therapy and small durable medical equipment for patient discharge. ▪ Builds strong relationships with case managers, providers and nurses, by providing education on insurance criteria and documentation requirements, equipment, and programs available to benefit patients and to facilitate discharge. ▪ Submits all required paperwork including referral intake forms, insurance verification documents, durable medical equipment delivery tickets, activity logs, and special information reports. ▪ Communicates proper usage of durable medical equipment to patients and caregivers. ▪ Coordinates equipment deliveries with patients, caregivers and home health agencies. ▪ Maintains adequate stock of durable medical equipment within each facility. ▪ Follows up on patient sleep studies to ensure compliance. ▪ Supports bipap, non-invasive ventilators, and negative pressure wound therapy in-service presentations provided to case managers at each hospital.

  • Rich Products Corporation
    • United States
    • Food and Beverage Manufacturing
    • 700 & Above Employee
    • Sales Manager-The Buffalo Waterfront
      • Apr 2018 - Apr 2022

      ▪ Managed sales for new business at The Buffalo Waterfront, primarily focusing on sponsorship sales for events/programming and physical branding elements pertaining to each venue.▪ Met or exceeded all monthly quotas, resulting in 40% revenue increase over 12 months and average $1.2 million in annual sales. ▪ B2B sales: Identified 25-30 weekly sponsor prospects, qualified leads, and set face-to-face appointments targeting both local and national businesses.▪ Presented customized sponsorship sales proposals based off of the potential customer’s marketing needs and objectives.▪ Delivered requested information to potential sponsors in a timely manner and lead the final negotiations between The Buffalo Waterfront and the client.▪ Cultivated and managed strong business relationships with current and potential local and national sponsors.▪ Met and exceeded projections, schedules, and timelines provided by Director of Sales and General Manager.▪ Identified and prioritized sponsorship opportunities including, but not limited to, all signage and event inventory.▪ Managed Sponsor, Partner, and Vendor relationships via quality communication, gifts, and other incentives.▪ Assisted in the preparation and design of sponsorship sales brochures, pamphlets, advertisements, or other sales materials. ▪ Maintained records for the upkeep of customer relationship management and sent weeklysponsorship follow-up reports to all accounts throughout the duration of their sponsorship.▪ Responded to and remedied client concerns and communicated as appropriate to other staff members.

    • Customer Service and Logistics Representative-WHQ
      • Feb 2018 - Apr 2018

      • Ensured smooth and timely freight process flow, accurate and timely data entry into our operating system and trace shipments as required.• Utilize Process Monitors and Workflows on daily basis, ensured timely movement and delivery of freight to customers.• Ensured documents are timely sent to customer or broker for customs purposes.• Utilized SAP software to manage order placement and tracking.• Produced daily SAP reports to monitor product orders and resolved issues with customers and vendors.• Communicated with fulfillment and supply planners to ensure that products were allocated to plants and warehouses appropriately.• Corresponded with transportation colleagues to remedy any order delivery issues.• Established new accounts and helped clients order products through preferred vendor listing.

    • Front Desk Representative-WHQ
      • Sep 2016 - Feb 2018

      • Greeted guests and provided them with superb customer service.• Ensured the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.• Answered all client questions, incoming calls and redirect phone calls to the appropriate department and take down messages.• Accepted all letters and packages, and distribute them to their appropriate departments. • Monitored, organized and forwarded emails: tracked and order office equipment and supplies.• Maintained records and files, and oversaw the office budget. • Processed parking permits and maintained permit information.• Maintained scheduling and event calendars within the Corporate Services department.• Provided customer service by receiving, screening and directing visitors, sales personnel, suppliers, contractors, and applicants upon arrival to the WHQ.

    • Customer Relations Coordinator- The Travel Team, Inc.
      • Jan 2015 - Sep 2016

      • Answered inbound calls and assisted customers who have specific inquiries.• Responded to customer requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from customers.• Distributed client communications to the appropriate departments and responded to all customer support questions via e-mail or by phone.• Performed online travel booking issue resolution and offered navigational support to customers.• Created and distributed travel correspondence through Constant Contact.• Presented new products and service releases to customers at tradeshows.• Collaborated with the accounting department to manage online accounts.• Trained all associates on new internal software programs using digital presentations, step-by-step guides, and live demonstrations.• Designed external customer surveys, memos, reports, flyers, brochures, and promotional emails.

  • Buffalo Marriott at LECOM HARBORCENTER
    • Buffalo, New York
    • Lead Server
      • Sep 2015 - Aug 2020

      • Performed bookkeeping activities and responded to inquiries regarding payroll and timekeeping. • Able to perform calmly under pressure; accustomed to serving 50 - 100+ guests with 2 - 3 servers on a shift. • Utilize my strong interpersonal skills and proper etiquette to ensure the highest level of customer service. • Accustomed to serving VIP guests (i.e., corporate executives, politicians and professional athletes). Established payroll policies and managed multiple areas of restaurant operations. • Trained newly hired employees for correct facility procedures, safety codes, proper use of POS system, and menu items. • Possesses an elevated knowledge of wine in regard to each varietal’s characteristics, food pairing and bottle presentation. • Implemented a training program for new servers opened this location in August 2015. • Ensured that company format policies are followed, and recommend revisions base on weekly communication with supervisors and regional management.

  • Texas de Brazil
    • United States
    • Restaurants
    • 400 - 500 Employee
    • Lead Server
      • Feb 2014 - Sep 2015

      • Accustomed to serving 300 - 400+ guests with 10 - 15 servers on a shift. • Worked in conjunction with all team members at all times (partner servers, carvers, bussers & management). • Opened this location in August 2014. • Accustomed to serving 300 - 400+ guests with 10 - 15 servers on a shift. • Worked in conjunction with all team members at all times (partner servers, carvers, bussers & management). • Opened this location in August 2014.

  • Health Vo
    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Marketing Intern
      • May 2014 - Sep 2014

      • Created written and visual content for the market research and advertising teams including memos, reports, flyers, brochures, and promotional emails. • Researched contacts for marketing campaigns and reviewed communications segments. • Cleaned and built prospective customer lists using various marketing and research tools. • Created written and visual content for the market research and advertising teams including memos, reports, flyers, brochures, and promotional emails. • Researched contacts for marketing campaigns and reviewed communications segments. • Cleaned and built prospective customer lists using various marketing and research tools.

  • Hotel at the Lafayette
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Server
      • Feb 2013 - Aug 2014

      • Learned the essential serving skills one needs in order to perform well in a fine dining restaurant. • Accustomed to serving 50 - 100+ guests with 3 - 4 servers on a shift. • Worked in conjunction with the on-site bakery at all times. • Learned the essential serving skills one needs in order to perform well in a fine dining restaurant. • Accustomed to serving 50 - 100+ guests with 3 - 4 servers on a shift. • Worked in conjunction with the on-site bakery at all times.

  • Russell's Steaks, Chops, & More
    • Transit road Buffalo
    • Front Desk Representative
      • Jun 2012 - Sep 2013

      • Procured reservations for the restaurant. • Prepared the server floor chart, cash tip log, and bar transfer log. • Entered all room service orders into Micros & prepared room service bills for the attendant. • Verified and accounted for all hotel vouchers, donated vouchers, coupons, gift and certificates. • Closed out all server checks and accounted for all server cash tips. • Paid out every server each day after removing their bus boy and bartender tip out. • Determined the restaurant cash drop after balancing the register at the end of the night.

  • Wegmans Food Markets
    • United States
    • Retail
    • 700 & Above Employee
    • Produce Clerk
      • Aug 2007 - May 2013

      • Ensured the proper stocking and rotation of merchandise in the produce department. • Thoroughly cleaned all work surfaces, mirrors, floors, and coolers each night. • Prepared the produce order which was sent out to suppliers each day. • Disassembled the daily produce order and organized it in the coolers. • Ensured the proper stocking and rotation of merchandise in the produce department. • Thoroughly cleaned all work surfaces, mirrors, floors, and coolers each night. • Prepared the produce order which was sent out to suppliers each day. • Disassembled the daily produce order and organized it in the coolers.

  • Niagara Falls Convention Center
    • United States
    • Events Services
    • 1 - 100 Employee
    • Undergraduate Intern/Summer Intern
      • Sep 2011 - Sep 2012

      • Prepared banquet event orders and participated in event set ups. • Helped in the preparation of meals and worked in the concession stands. • Prepared banquet event orders and participated in event set ups. • Helped in the preparation of meals and worked in the concession stands.

Education

  • Canisius College
    Master of Business Administration (MBA), Marketing/Marketing Management, General
    2013 - 2014
  • Niagara University
    Bachelor's of Science, Tourism/Event and Meeting Management
    2009 - 2013

Community

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