Julie C. Frost
Senior Consultant at The Barrington Consulting Group- Claim this Profile
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Bio
Credentials
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CBCP
DRI International (Disaster Recovery Institute)Jan, 2018- Nov, 2024 -
COBIT Foundations 2019
ISACA
Experience
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The Barrington Consulting Group
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Canada
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Consultant
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Jan 2010 - Present
The Barrington Consulting Group takes a different approach to business and IT consulting.We don't just apply text book theory and rigid project management rules and hand you a bill on our way out the door. Instead, we put our years of experience to work for you. We find effective, efficient and practical solutions that will make a real difference to your organization. We do this by working closely and collaboratively with you - which means you don't feel like a project is being done 'to you' but rather, you feel like you have a reliable, solid partner supporting you every step of the way.We specialize in business and IT consulting for public sector clients, with extensive experience in government services and health care. We also work with private sector clients across a range of industries.We are a team of more than 50 experts who deliver superior results across the entire region of Atlantic Canada and internationally. We have offices in Halifax, Nova Scotia, Fredericton, New Brunswick, and Port of Spain, Trinidad and Tobago.Our clients return to us again and again because we get the right things done right. And that's what really matters in the end.
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CIBC
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Canada
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Banking
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700 & Above Employee
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Acting Director Disaster Recovery
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Oct 2007 - Nov 2008
The Service Continuity Management (SCM) program governs the planning and response to unforeseen adverse events including the documentation, validation and invocation of emergency plans for all technology within CIBC (applications, infrastructure platforms, networks and data centres) using the IT Infrastructure Library (ITIL) framework, regulatory compliance, and industry standards.• Lead a current-state analysis that was focused on identification of gaps between the business requirements (recovery time) and the technical capabilities for more than 1200 applications. The reports were used to provide program funding and creation of technology roadmaps.• Influenced the compliance of technology teams to the SCM standard by providing training, guidance, and mentoring to technical staff of all levels resulting in creation and validation of several successful SCM plans.
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Information Security Specialist
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Apr 2006 - Oct 2007
Subject matter expert on email (SMTP) traffic entering and exiting CIBC globally, approximately 100 million inbound email connections per month.• Lead multiple projects on the capacity, security, and currency of the email gateways, with installation of over one million dollars worth of new hardware. This was completed in less than one year and reduced malicious email by 40% raising the overall filtration to an average of 90%.• Created secure email tunnels (external business partners and clients) guaranteeing the privacy and security of the files exchanged. Established reliable email communications to safeguard information and to reduce reputation risk.• Provided strategic guidance for data loss solutions through research and testing of industry leading products. This contributed to the 3 to 5 year technology plans for security systems.
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CIBC
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Canada
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Banking
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700 & Above Employee
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Manager of Business Operations
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2006 - 2006
• The acting manager position was completed on secondment, while continuing the duties of the senior security technical analyst role. Business operations oversee end to end processing of customer requests through multiple teams and service providers.• Managed a team of seven individuals: provided leadership, resolved performance issues, focused on documentation of tasks and procedures, communicated successes and the volume of work completed.• Responded 24/7 to all technology issues. Assessed the business impacts and communicated service level interruptions to the vice president. This contributed to decisions made on workforce allocation to optimize customer service.
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Senior Security Technical Analyst
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2003 - 2006
Advised on security compliance of technology within the Contact Centres. • Completed a self declaration of non-compliance issues. Influenced decision makers to sponsor the corrective actions or provide sign-off on the risk. This lead to three successful internal audits without significant findings.• Created and implemented privileged computer access processes for Sarbanes-Oxley (SOX 404). This satisfied a regulatory compliance requirement.• Lead the management and security consultation for Microsoft security patches on over 300 Wintel servers and 3000 desktops, on a monthly basis. Reduced the potential of virus outbreaks and the response time to any incidents.
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Intermediate Technical Analyst
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2001 - 2003
Second level support position for the Call Centres and Pavilions including 24/7 support for junior staff on process and technical escalations.• Controlled technology changes.• Cross-trained for backing up the Amicus Internet Channel and Amicus Business Operations managers.• ISO Process flow internal auditor.• Participated in the 2003 Power Outage business and technical recovery teams• Received two CIBC achievement awards.
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Education
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1993 - 1997
University of Waterloo
Honours Bachelors of Science, Environmental Science, minor in Biology
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