Permanent Recruitment Consultant

• Apr 2021 - Present

Receptionist/Customer Support Officer

• Mar 2021 - Apr 2021

• Managed multiple inboxes and responds to inquiries in a timely manner. • Managed calendar bookings for meetings. • Distributed incoming and outgoing mail daily. • Assisted the logistics and setting up of meeting and catering arrangements. • Assisted the Operations Manager. • Assisted in administrative duties and ad hoc tasks • General duties i.e maintain kitchen cleanliness and the stationary area. • Managed multiple inboxes and responds to inquiries in a timely manner. • Managed calendar bookings for meetings. • Distributed incoming and outgoing mail daily. • Assisted the logistics and setting up of meeting and catering arrangements. • Assisted the Operations Manager. • Assisted in administrative duties and ad hoc tasks • General duties i.e maintain kitchen cleanliness and the stationary area.

Receptionist

• Jul 2019 - Feb 2021

- Greeting and welcoming patients to the practice. - Scheduling, rescheduling, or canceling appointments as needed. - Assisting patients to fill out information forms. - Preparing patients’ charts and daily schedules for the dental staff. - Updating patient records and documenting recent treatments and procedures. - Scheduling follow-up appointments and providing telephonic reminders. - Communicating with medical insurance providers to determine if patients are required to make co-payments. - Verifying methods of payment and collecting payments as needed. - Performing general office duties, such as answering telephones, photocopying, filing and faxing.

Human Resources Assistant

• Jan 2018 - Dec 2018

- Support all internal and external HR related inquiries or requests. - Maintain digital and electronic records of employees. - Deliver excellent customer service. - Assist with the recruitment process by identifying candidates, performing reference checks and issuing employment contracts. - Maintain calendars of HR management team. - Oversee the completion of compensation and benefit documentation. - Assist with performance management procedures. - Schedule meetings, interviews, HR events and maintain agendas. - Coordinate training sessions and seminars. - Perform orientations and update records of new staff. - Process payroll and resolve any payroll errors. - Complete termination paperwork and exit interviews. - Keep up-to-date with the latest HR trends and best practice.