Julien Montanede
Dirigeant at Inwin- Claim this Profile
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Topline Score
Bio
Eugenio Walter Brambilla
In my working experience with Julien I appreciated his high professionalism, precise project planning and execution. His attitude to effectively contribute in a Team makes him a great Teammate.
Didier Schweinberg
My experience with Julien was absolutely great and on a high level of trust and competency. Julien is of real value for the business and helps run the company differently. He brings expertise and knowledge in using digital tools so that all information is shared and transparent for the management and colleagues. He breaks the silos. He takes over all project phases, from the preparation and definition phase to the roll-out and training. throughout the supplier management and budget management. His communication skills allow him to train and adapt to all the audiences in the company. His advice is provided taking into account the business, understanding the environment and constraints. He also carefully monitors the project advancement and organizes the changes as necessary to be able to deliver on time and on budget. As a person , he is proactive, rigorous, open, direct and trustworthy. With such competencies he only can be successful in his new career path.
Eugenio Walter Brambilla
In my working experience with Julien I appreciated his high professionalism, precise project planning and execution. His attitude to effectively contribute in a Team makes him a great Teammate.
Didier Schweinberg
My experience with Julien was absolutely great and on a high level of trust and competency. Julien is of real value for the business and helps run the company differently. He brings expertise and knowledge in using digital tools so that all information is shared and transparent for the management and colleagues. He breaks the silos. He takes over all project phases, from the preparation and definition phase to the roll-out and training. throughout the supplier management and budget management. His communication skills allow him to train and adapt to all the audiences in the company. His advice is provided taking into account the business, understanding the environment and constraints. He also carefully monitors the project advancement and organizes the changes as necessary to be able to deliver on time and on budget. As a person , he is proactive, rigorous, open, direct and trustworthy. With such competencies he only can be successful in his new career path.
Eugenio Walter Brambilla
In my working experience with Julien I appreciated his high professionalism, precise project planning and execution. His attitude to effectively contribute in a Team makes him a great Teammate.
Didier Schweinberg
My experience with Julien was absolutely great and on a high level of trust and competency. Julien is of real value for the business and helps run the company differently. He brings expertise and knowledge in using digital tools so that all information is shared and transparent for the management and colleagues. He breaks the silos. He takes over all project phases, from the preparation and definition phase to the roll-out and training. throughout the supplier management and budget management. His communication skills allow him to train and adapt to all the audiences in the company. His advice is provided taking into account the business, understanding the environment and constraints. He also carefully monitors the project advancement and organizes the changes as necessary to be able to deliver on time and on budget. As a person , he is proactive, rigorous, open, direct and trustworthy. With such competencies he only can be successful in his new career path.
Eugenio Walter Brambilla
In my working experience with Julien I appreciated his high professionalism, precise project planning and execution. His attitude to effectively contribute in a Team makes him a great Teammate.
Didier Schweinberg
My experience with Julien was absolutely great and on a high level of trust and competency. Julien is of real value for the business and helps run the company differently. He brings expertise and knowledge in using digital tools so that all information is shared and transparent for the management and colleagues. He breaks the silos. He takes over all project phases, from the preparation and definition phase to the roll-out and training. throughout the supplier management and budget management. His communication skills allow him to train and adapt to all the audiences in the company. His advice is provided taking into account the business, understanding the environment and constraints. He also carefully monitors the project advancement and organizes the changes as necessary to be able to deliver on time and on budget. As a person , he is proactive, rigorous, open, direct and trustworthy. With such competencies he only can be successful in his new career path.
Experience
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Inwin
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France
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Technology, Information and Internet
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1 - 100 Employee
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Dirigeant
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Dec 2022 - Present
J'évalue votre existant, je vous aide à concevoir votre stratégie et je me porte garant de sa bonne réalisation. - Conseil en stratégie, - Formation, - Création de sites internet, - Référencement, - E-relation client, - Outils de productivité INWIN, une société de INWEST Group J'évalue votre existant, je vous aide à concevoir votre stratégie et je me porte garant de sa bonne réalisation. - Conseil en stratégie, - Formation, - Création de sites internet, - Référencement, - E-relation client, - Outils de productivité INWIN, une société de INWEST Group
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Roche
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Switzerland
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Biotechnology Research
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700 & Above Employee
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End User Services Manager
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Sep 2011 - Apr 2023
Réorganisation du support et des infrastructures pour augmenter la productivité et la satisfaction des utilisateurs Création d’un portail pour faciliter le suivi des incidents et le téléchargement de logiciels par les utilisateurs Élaboration et déploiement de la politique : audit, clarification des processus, définition des scénarii de réponses aux demandes, supervision de l’infogérance, reporting hiérarchique. Budget : 3 M€ Animation de l’équipe (20 personnes :internes et prestataires) : recrutement, formation, définition des objectifs individuels, évaluation Cadrage des projets : recueil des besoins, étude d’impacts, test et rédaction de scénarii, rédaction de cahiers des charges, lancement d’appels d’offres et sélection de fournisseurs, mise en œuvre et fiabilisation Pilotage des projets sensibles : déménagement du siège social, migration vers Google Mail et Google Calendar, transfert de la téléphonie mobile vers iPhone (980 portables), implantation de tablettes iPad pour 300 visiteurs médicaux, mise en place d’un nouveau système de gestion pour 50 salles de réunions, remplacement de 700 PC Show less
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AXA Tech
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India
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Consumer Services
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1 - 100 Employee
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Service Delivery Manager
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Sep 2008 - Aug 2011
Optimisation de la qualité de service rendu pour l’assistance technique de 6 filiales du groupe Mise en œuvre opérationnelle du contrat avec le sous-traitant DELL : veille à la conformité des clauses contrac¬tuelles, fiabilisation des SLA, contrôle des budgets Amélioration de la qualité de service : adaptation du niveau de services aux spécificités de chaque filiale, déploiement de plans d’actions et formations, interface avec les autres entités Coordination de projets stratégiques : sécurisation du déménagement d’une filiale (600 postes de travail), renouvellement de parcs informatiques, migration de Windows XP Show less
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Reuters Financial Software
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Software Development
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1 - 100 Employee
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Support Manager
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Jun 2006 - Aug 2008
Structuration du support de niveau 2 : 1500 postes informatiques et 200 serveurs Organisation de l’externalisation Réorganisation du service (10 personnes) : analyse de l’existant, identification des axes d’amélioration, gestion du parc informatique, supervision des prestataires, interface avec le service Achats Organisation de l’assistance technique aux utilisateurs : dispatching, suivi et reporting des incidents et demandes, amélioration des processus et mise en place de silo pour améliorer le temps de réaction Pilotage de la performance : mise en conformité avec les standards ITIL, suivi des SLA, élaboration et test de scénarios de traitement. Satisfaction des utilisateurs passée de 45 % à 65 % Show less
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Office Depot
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France
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Retail Office Equipment
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Support Manager
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Dec 2000 - May 2006
Création du HelpDesk pour 45 magasins en France, 5 magasins en Espagne, 2 centres d’appels et 3 entrepôts Implantation d’un système de réception des appels avec un numéro unique pour 3500 postes Définition de la roadmap : inventaire du parc, priorisation des demandes selon la criticité Organisation de l’activité : recrutement et formation de l’équipe (8 personnes), standardisation des processus, constitution d’une base de connaissances, rédaction de guides de procédures Création du HelpDesk pour 45 magasins en France, 5 magasins en Espagne, 2 centres d’appels et 3 entrepôts Implantation d’un système de réception des appels avec un numéro unique pour 3500 postes Définition de la roadmap : inventaire du parc, priorisation des demandes selon la criticité Organisation de l’activité : recrutement et formation de l’équipe (8 personnes), standardisation des processus, constitution d’une base de connaissances, rédaction de guides de procédures
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Education
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ESG
Licence de commerce, Marketing / gestion du marketing, général
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