Experience

Affinity Tech Solutions

• United States
• Information Technology & Services
• 1 - 100 Employee

• Marketing Administrator

  • Sep 2023 - Present

  - Create marketing physical and digital assets that are online with the company's values, with a trust-based approach - Define the branding of the company through streamlining, enhancements, and providing more value to clients - Facilitate and manage in-person event projects

• Service Coordinator

  • Dec 2022 - Present

  - Perform service request intake from clients; assign, schedule and coordinate onsite service engineers - Communicate consistently with clients, keeping them informed of incident progress with vital updates - Monitor and schedule technical resource personnel, improving usage and increased productivity - Improve client service, perception, and satisfaction



WanderlustPTs

• Virtual Assistant

  • Jul 2022 - Mar 2023

  - Nurture users by helping them feel seen heard, and celebrated while teaching them about the brand - Generate and repurpose valuable content across various platforms to tell the company's story - Manage tech platforms and build automations to save time



Palmetto Animal Health Center

• Patient Coordinator

  • May 2018 - Oct 2022

  Mount Dora, FL - Coordinate patient in-take while providing an excellent customer experience to clients and patients - Adaptability through multi-tasking such as managing phone calls and inputting/outputting vital data via ImproMed Veterinary Software - Assist doctors and nurses with caring for patients during medical procedures



Publix Super Markets

• United States
• Retail
• 700 & Above Employee

• Bakery Clerk

  • May 2016 - Jul 2018

  - Provided excellent customer service to customers in the store and via phone - Multi-tasked through baking, decorating, packaging, re- stocking products, and maintaining a clean environment - Led in training incoming bakery employees essential department duties



Lake-Sumter State College

• United States
• Higher Education
• 200 - 300 Employee

• Student Assistant

  • Aug 2014 - May 2016

  Wellness Center - Provided excellent customer service to guests in the facility and via phone - Ensured safety procedures are followed and guide guests on proper physical movements and use of equipment - Operated front desk to enter student and event participants’ data into college database