Experience

Miracall Europe

• Spain
• Advertising Services
• 1 - 100 Employee

• Representante del servicio de atención al cliente

  • Feb 2019 - Present



Erody SA.

• Remoto

• Representante del servicio de atención al cliente

  • Mar 2016 - Feb 2019

  Memorized entire line of company products and services, including prices and special discounts • Provided basic technical support for clients on a wide range of company products, resolving issues at a 90% rate • Remained courteous and calm, even during moments of customer dissatisfaction Memorized entire line of company products and services, including prices and special discounts • Provided basic technical support for clients on a wide range of company products, resolving issues at a 90% rate • Remained courteous and calm, even during moments of customer dissatisfaction



TY'N -Y- COED CARE LIMITED

• United Kingdom
• Hospitals and Health Care

• Adjunto del servicio de atención al cliente

  • Feb 2012 - Feb 2016

  Respond to customer emails and telephone calls to resolve problems such as wrong orders, delivery issues, payments, warranties, exchanges, and refunds. • Employ teamwork skills by supporting the work of others and acting as a vocal and engaged team member while positively and confidently delivering solutions and solving any problems. Respond to customer emails and telephone calls to resolve problems such as wrong orders, delivery issues, payments, warranties, exchanges, and refunds. • Employ teamwork skills by supporting the work of others and acting as a vocal and engaged team member while positively and confidently delivering solutions and solving any problems.