Julien Clement
Director - Certification and Education at Workato- Claim this Profile
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Bio
Christian P G Janelle
I have worked with Julien starting the company MackWorth, at the Edgewater Motor Inn, and was in the same graduating class as him. He is a hard worker always trying to do the job efficiently and to the best of his ability.
Christian P G Janelle
I have worked with Julien starting the company MackWorth, at the Edgewater Motor Inn, and was in the same graduating class as him. He is a hard worker always trying to do the job efficiently and to the best of his ability.
Christian P G Janelle
I have worked with Julien starting the company MackWorth, at the Edgewater Motor Inn, and was in the same graduating class as him. He is a hard worker always trying to do the job efficiently and to the best of his ability.
Christian P G Janelle
I have worked with Julien starting the company MackWorth, at the Edgewater Motor Inn, and was in the same graduating class as him. He is a hard worker always trying to do the job efficiently and to the best of his ability.
Credentials
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Automation Pro II Certificate
WorkatoJun, 2022- Nov, 2024 -
Automation Pro I Certificate
WorkatoMay, 2022- Nov, 2024 -
ICE 15CE
Institute for Credentialing ExcellenceNov, 2019- Nov, 2024 -
Enterprise Automation Certification
WorkatoApr, 2023- Nov, 2024 -
Marketing Process Automation
WorkatoSep, 2022- Nov, 2024 -
Inbound
HubSpot AcademyMay, 2022- Nov, 2024 -
HubSpot Reporting
HubSpot AcademyAug, 2021- Nov, 2024 -
HubSpot Sales Software
HubSpot AcademyJul, 2020- Nov, 2024 -
Inbound Certification
HubSpotFeb, 2017- Nov, 2024 -
HubSpot Design Certification
HubSpotMar, 2016- Nov, 2024 -
Growth-Driven Design Certification
HubSpotApr, 2016- Nov, 2024 -
HubSpot Marketing Software Certification
HubSpotDec, 2015- Nov, 2024
Experience
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Workato
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United States
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Software Development
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700 & Above Employee
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Director - Certification and Education
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May 2022 - Present
Responsible for building and expanding the education and certification efforts at Workato. Focused on the GTM strategy behind our credentials and certifications. I direct a team of folks that is responsible for expanding our global certification portfolio around enterprise automation and connecting these learners to our communities. I work closely with cross-functional teams to put the foundational growth pieces in place to make Workato a career. This includes things like building out the product agnostic training catalog, revamping our filming and course creation process, building the growth infrastructure, and building out an education partner program. Show less
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HubSpot
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United States
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Software Development
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700 & Above Employee
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Manager - Credentials Program
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Oct 2021 - May 2022
Managed a team that ran the credentialing program at HubSpot. My team helped grow the program from awarding hundreds of certifications back in 2016 to awarding 40,000+ certifications a month and over 500,000 certifications a year. We also turned HubSpot Academy into a viable lead-gen engine that helped build pipe for the HubSpot sales team.This team expanded the use of credentials to create and grow verified pools of talent across HubSpot’s ecosystem. The team was responsible for growing the usage of badges, certifications, and accreditations at HubSpot. I helped work cross-functionally to build the accreditation program at HubSpot for our partners to differentiate themselves and help HubSpot outsource services effectively. I also oversaw the GTM motion for the HubSpot Network Profile. This profile was used to grow verified talent pools by getting users to create and use profiles to help them grow. Show less
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Senior Credentials Program Manager
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Apr 2020 - Oct 2021
Expanded HubSpot's credentialing program, which helped certify and credential hundreds of thousands of users, customers, and prospects in HubSpot's ecosystem. Credentials allowed HubSpot to obtain, validate and award activity, knowledge, and results. Over the last three years, I grew the program by over 100% and drove the transition from one single level of credential to three levels of credentials that better serve our users and partners. This shift was a highly cross-functional project requiring buy-in from the partner, sales, CS, finance, and marketing organizations. Show less
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Certification Program Manager
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Feb 2019 - Apr 2020
I lead the Certification Program at HubSpot. The program goal was to enable participants in the HubSpot network to skill-up and exchange skills, software, and services.I helped build this motion to certify over 15,000 users a month and helped educate people on topics related to marketing, sales, and service, as well as teaching people how to use HubSpot tools. The HubSpot certification program was responsible for influencing C$R. Customers with a HubSpot certification had ~10% higher customer dollar retention. Show less
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Principal Program Strategist
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Oct 2017 - Jan 2019
Accelerated the growth of HubSpot Academy's certification program to benefit the 120,000 currently certified users. I handled program operations to help ensure successful alignment and communication across programs-focused people.- Built a process and data-based funnel for Academy goals, objectives, and key results.- Researched other industry leaders in marketing and sales education, certifications, and instructional design to identify opportunities for improvement.- Coordinated all of the Academy localization efforts.- Built out the operations for the certification programs, which included metrics dashboards, onboarding plans, and project management change management.- Working with the product team to solve issues, provide customer support, and align the goals of both teams. Show less
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Senior Certification Program Strategist
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Oct 2016 - Sep 2017
Working to scale HubSpot's certification and provide a consistent learning experience for all the students of HubSpot Academy.- Spearhead the localization of all of our certification content.- Coordinate certification and content launches.- Build marketing workflows and automation including writing and optimizing email and page content.- Provide support to customers and non-customers in answering questions related to HubSpot Academy. - Finding and accomplishing new ways to scale and grow the certification program to get 85,000 people certified each year. Show less
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Certification Program Strategist
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Aug 2015 - Oct 2016
Spearheading the creation of a world-class certifications program through improved self-service, automation, processes and alignment.Our goal is to scale the certifications programs to grow the number of certified users, with an improved experience.Day to day includes:- Creating documentation and programs to educate and train internal team members and customers.- Provide thought leadership insights for adoption.- Work with internal team members to brainstorm new and creative opportunities for growth and experience improvement.- Build virality to support the certification program’s growth goals and to increase certification signups. Show less
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Senior Support Engineer | Team Lead
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Jul 2014 - Aug 2015
Specialize in working hand in hand with HubSpot customers to troubleshoot and resolve complex technical and product issues.Day to day includes assisting customers with marketing strategy, marketing automation setup, advanced CRM integrations, CSS and HTML design alterations, and user interface walkthroughs.Team Lead duties include running row meetings, running one-on-one's with other reps to aid in career advancement.In charge of grading HubSpot Certification practicums and writing the associated public facing help articles. Show less
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MackWorth
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Falmouth, Maine
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Founding Partner and Creative Director
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Sep 2011 - Jan 2014
Created a start-up filling the need of apparel for the college aged demographic. Focused on sales and marketing of the company as well as headed all the creative work with the Adobe Suite. Created a start-up filling the need of apparel for the college aged demographic. Focused on sales and marketing of the company as well as headed all the creative work with the Adobe Suite.
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Flipside Health
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United Kingdom
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Advertising Services
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1 - 100 Employee
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Marketing Intern
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Sep 2012 - Dec 2012
Provided a digital rebranding strategy for Grant's Whiskey account in order to rebrand their Sherry and Ale Cask whiskeys. Developed a QR code promotion and helped with the website re-launch. Provided a digital rebranding strategy for Grant's Whiskey account in order to rebrand their Sherry and Ale Cask whiskeys. Developed a QR code promotion and helped with the website re-launch.
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Education
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2010 - 2014
Siena College
Bachelor's Degree, Marketing -
2006 - 2010
Falmouth High School
Community
