Experience

Broadcast Reach
• United Kingdom
• Broadcast Media Production and Distribution
• 1 - 100 Employee
• HR and Business Support Consultant

  • Sep 2022 - Present

LGC
• 1 - 100 Employee
• Human Resources Advisor

  • Jun 2019 - Present


CA Technologies

• United States
• Software Development
• 700 & Above Employee

• Human Resources Generalist

  • Jul 2015 - Dec 2018

  I was responsible for supporting 600 employees in UK and Ireland, with all areas of HR from onboarding through to termination, acting as their first point of contact. I provided advice and guidance to leaders on people issues including HR policies and procedures, terms of employment, employment legislation and employee relations.Key achievements: • Managed relationship with online discount provider Reward Gateway. Promoted the tool internally, which led to increased traffic and improved employee engagement.• HR administration for 230+ collective redundancies as a result of acquisition by Broadcom.• Dealt with compensation and benefits for employees who joined the company through acquisitions, ensuring they signed new employment contracts and were on payroll. • Recruited an HR Associate, which included putting together a shortlist of candidates, interviewing and final selection.• Implemented an Absence Tool, which highlighted employees who were regularly absent and led to investigations into the reasons, resulting in reduced absence.

• Human Resources Associate

  • Jul 2011 - Jun 2015

  I was promoted to this role, which involved taking on responsibility for managing an HR Coordinator and working closely with the VP of HR, whilst continuing to provide support to employees and managers in all areas of the employee life cycle.Key Achievements:• Created an online Benefits Portal for employees to manage their flexible benefits and became Super User, which led to increased efficiency.• Implemented a new onboarding tool, which automated the process and enhanced the candidate experience.• Managed a team of 4 to organise monthly Employee Wellbeing events, including health screening, mental health awareness and deskside massages.• Resolved minor Employee Relations issues and dealt with escalations, where appropriate, ensuring employees followed the correct procedure and completed necessary documentation.• Updated HR policies on intranet, ensuring they were in line with best practice and UK legislation.

• Human Resources Coordinator

  • Apr 2006 - Jun 2011

  I provided HR administration for circa 600 employees, covering the full employee life cycle. I dealt with daily HR enquiries from employees via email and face to face.Key Responsibilities: • Conducted onboarding for up to 10 employees per week, which included liaising with managers and payroll and meeting with new hires on their first day.• Managed the organisation, maintenance, archiving and authorized access for confidential employee files.• Prepared paperwork and liaised with Payroll for compensation related matters, including new hires, leavers, maternity, paternity and salary increases.• Managed termination process, including processing all the necessary paperwork and conducting exit interviews.



Electronic Data Systems

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Human Resources Analyst

  • Mar 2000 - Mar 2006

  I joined EDS as a Recruitment Coordinator and was quickly promoted to Senior HR Administrator and then HR Analyst. As HR Analyst, I managed a team of seven HR Administrators, responsible for supporting 16,000 UK employees through the whole employee lifecycle. Key Responsibilities: • Managed escalations of the more complex HR situations, resulting from most employees coming from acquisitions. • Supported Head of HR with employee performance appraisals, including dealing with poor performance and completion of all documentation. • Specialised in handling long term sickness, which involved up to 40 cases at any one time. Ensured the policy was adhered to, line managers were kept informed and employees were encouraged to return to work as soon as possible. • Dealt with all recruitment administration for the UK, which was up to 8000 offers a year, including producing offer letters and contracts of employment.



The Nuance Group

• Switzerland
• Retail
• 300 - 400 Employee

• Human Resources Administrator

  • 1997 - 2000

  I provided HR support to the Tax and Duty Free Shops at Heathrow Airport. I provided HR support to the Tax and Duty Free Shops at Heathrow Airport.