Patient Safety Specialist

• Jul 2021 - Present

Quadriplegia Home Health Provider

• Nov 2019 - Jul 2021

• Attended to paralyzed individuals in their own residences. • Assisted them with activities of daily living and administered physician-prescribed medications and therapeutic techniques. • Oversaw the care of 2 clients that reported zero medical complications and improved emotional stability. • Attended to paralyzed individuals in their own residences. • Assisted them with activities of daily living and administered physician-prescribed medications and therapeutic techniques. • Oversaw the care of 2 clients that reported zero medical complications and improved emotional stability.

Patient Care Coordinator

• Nov 2018 - Jun 2019

• Oversaw the management of over 50+ motor vehicle collision patients. • Coordinated and provided direction for a robust patient care team that consisted of attorneys, insurance companies, and physicians. • Coordinated over 10+ successful surgical procedures. • Increased patient referrals and volume. • Created all surgical estimates and submitted corresponding HCFA 1500 medical billing and introduced a net gain of insurance reimbursements within the business. • Oversaw the management of over 50+ motor vehicle collision patients. • Coordinated and provided direction for a robust patient care team that consisted of attorneys, insurance companies, and physicians. • Coordinated over 10+ successful surgical procedures. • Increased patient referrals and volume. • Created all surgical estimates and submitted corresponding HCFA 1500 medical billing and introduced a net gain of insurance reimbursements within the business.

Medical Assistant

• Jun 2016 - Nov 2017

• Direct assistant to a well-established physician's assistant. • Performed numerous medical tests, authorized medication refills, administered physician-prescribed medication, and educated patients about their health. • Enacted new policies as the vaccine clinic coordinator for improved tracking of vaccine supplies and administration. • Created a vaccine supply database for clinic personnel that included updated patient educational documents that resulted in a decrease in errors and a rise in vaccination participation. Show less

Enrollment Specialist

• Sep 2015 - Feb 2016

• Contacted prospective students by telephone, email, and other communication technologies. • Interviewed over 100+ applicants and enrolled over 30+ students. • Assisted students with the submissions of their financial aid packages and determining which educational program they were interested in. • Curated 10 new student inquiries through personally developed referrals and enrolled 3 of those students. • Maintained contact with all enrolled students and supplied them with personal development and time management tips. Show less

Assistant Speech-Language Pathologist

• Oct 2014 - Sep 2015

• Supplied speech-language pathology techniques and services for Pre-K through high school-aged clients under the supervision of 4 licensed speech-language pathologists. • Completed assessments and provided appropriate intervention services for 14+ clients. • Prepared and submitted clinical notes for all clients, as well as conferred with referring physicians and other organization personnel to ensure coordinated and comprehensive care. • Communicated with client caregivers in English, Spanish and American Sign Language. Show less

Medical Records Coordinator

• May 2014 - Oct 2014

• Oversaw the collection and administration of electronic and paper medical records for 120+ patients. • Collaborated directly with clinic staff to facilitate and expedite surgical cases. • Prevented and migrated surgical case delays. • Oversaw the collection and administration of electronic and paper medical records for 120+ patients. • Collaborated directly with clinic staff to facilitate and expedite surgical cases. • Prevented and migrated surgical case delays.

Hospital Corpsman, Petty Officer Third Class

• Jan 2003 - Dec 2006

• Provided support to medical and dental professionals in military hospitals and clinics. • Administered 100+ immunizations, provided emergency medical treatment and support for 3 different clinics. • Trained and qualified incoming personnel. • Designated as the OSHA, HIPPA, and customer service educational coordinator. • Provided support to medical and dental professionals in military hospitals and clinics. • Administered 100+ immunizations, provided emergency medical treatment and support for 3 different clinics. • Trained and qualified incoming personnel. • Designated as the OSHA, HIPPA, and customer service educational coordinator.