Administrative Assistant

• May 2023 - Present

Administrative Services Specialist

• Mar 2023 - May 2023

Sought employment in administration, government and non-profit sectors. Sought employment in administration, government and non-profit sectors.

Front Desk Administrative Assistant/Receptionist

• Apr 2021 - Mar 2023

Served customers with online store orders as well as resolving issues pertaining to their orders or online accounts. Supported team members by processing incoming subscriptions, exporting and printing receipt letters for donations as well as processing income batches. Assisted with reservations for special events by placing constituents in seating chart. Served customers with online store orders as well as resolving issues pertaining to their orders or online accounts. Supported team members by processing incoming subscriptions, exporting and printing receipt letters for donations as well as processing income batches. Assisted with reservations for special events by placing constituents in seating chart.

Administrative Services Specialist

• Mar 2020 - Apr 2021

Great Start Readiness Program Assistant Teacher

• Aug 2019 - Mar 2020

Assisted in developing, preparing, leading and adapting daily lesson plans based on Connect 4 Learning curriculum. Monitored student academic progress by continually observing and recording achievements as it pertains to the Teaching Strategies Gold criteria. Maintained records of attendance, arrival and departure times. Collaborated with Lead Teacher during parent-teacher conferences. Proactively communicated with classroom teaching team as well as parents on a daily basis to keep everyone abreast of current issues. Show less

Executive Assistant

• Nov 2017 - Jan 2019

Supported Founder as a vital member of the team with scheduling client meetings, servicing client needs and preparing necessary meeting documents. Responsible for ensuring stellar client communication and service while continually striving to go above and beyond to ensure client’s needs are exceeded. Approached every day with tenacity, passion, and unwavering commitment to client satisfaction. Supported Founder as a vital member of the team with scheduling client meetings, servicing client needs and preparing necessary meeting documents. Responsible for ensuring stellar client communication and service while continually striving to go above and beyond to ensure client’s needs are exceeded. Approached every day with tenacity, passion, and unwavering commitment to client satisfaction.

Substitute Teacher

• Sep 2017 - Nov 2017

During my substitute teaching experiences, I presented and adapted the teacher’s lesson plans as well as created appropriate learning activities when necessary. Throughout the school day, I utilized behavior modification techniques such as redirection and positive reinforcement to make students aware of their own behaviors so they could take responsibility for their actions. At the end of the school day, I communicated with the classroom teacher by leaving a detailed note about the day’s activities. Show less

Instruction and Administrative Services Specialist

• Jan 2017 - Nov 2017

Certified Nursing Assistant

• Aug 2013 - Dec 2015

While working at Brookcrest, I provided assistance based on prioritization of all resident’s needs that were most urgent producing a better overall life quality. To generate efficient tracking of status changes for the charge nurse, I maintained computerized daily resident records including food intake, cares provided, and behavioral incidents. As directed by charge nurse, I administered resident’s daily treatments thereby improving resident’s quality of life. My favorite part of the job was when I could advocate for clients by speaking up for those who were incapable resulting in preservation of their rights. Show less

Substitute Teacher

• Sep 2006 - Jun 2013

During my substitute teaching experiences, I applied classroom discipline strategies including time out, traffic light, and positive reinforcement as well as collaborated with school personnel to solve difficult discipline issues increasing productive learning time. At the end of day, I evaluated each student’s daily learning through verbal and written communication/reflection ensuring understanding. I really enjoyed administering Dynamic Indicators of Basic Early Literacy Skills (DIBELS) for Kentwood Public Schools three times yearly to primary students for literacy evaluation. Show less

Substitute Teacher

• Sep 2003 - May 2006

As a long term Substitute Teacher, I devised a behavior plan utilizing “Caught Being Good” coupons as well as rewards eliciting cooperation in students and increasing time spent on the task of learning. To excite student’s interest in science, I prepared and executed hands-on science experiments leading to in depth understanding of scientific concepts. For maximizing use of instructional time, I prepared and executed cross disciplinary educational curriculum. As a long term Substitute Teacher, I devised a behavior plan utilizing “Caught Being Good” coupons as well as rewards eliciting cooperation in students and increasing time spent on the task of learning. To excite student’s interest in science, I prepared and executed hands-on science experiments leading to in depth understanding of scientific concepts. For maximizing use of instructional time, I prepared and executed cross disciplinary educational curriculum.

Administrative Assistant to the Commissioner

• Nov 1994 - Jan 2003

I supported the Commissioner with all aspects of daily operations including scheduling appointments and meetings, status of job assignments and preparation of bid proposals as well as management of 13 administrative support personnel freeing the Commissioner to attend to urgent City of Albany business. Managed customer relations related to the City’s code enforcement billing process for violations of illegal placement of trash, overgrowth and lot cleaning improving understanding of the City’s codes. Part of the customer relations involved rendering decisions regarding rescinding of bills or exemptions on a case by case basis determined by specific criteria. One of the most enjoyable functions of my position was when I trained employees in various work capacities on Microsoft Word, Microsoft Excel, and Filemaker Pro software yielding increased workflow. During the summer, I supervised summer youth employees including work assignments, attendance records, and performance evaluation leading to development of youth’s job skills and positive work ethic. Show less

Assistant Director

• Aug 1991 - Nov 1993

To enhance enjoyment of life, I scheduled and coordinated recreational therapy services provided to handicapped elderly. I supported and counseled families regarding the level of care needed for their family member so that they could make an informed decision for the care of their loved one. Attempting to bring about positive behavioral changes, I devised behavioral modification plans for clients. Strongly believe in upholding the professional code of ethics including client’s right to confidentiality, dignity, respect, worth, self-determination, and advocacy. Show less