Experience

O'Toole's Garden Centers

• United States
• Retail
• 1 - 100 Employee

• Receiving Lead

  • Oct 2022 - Present

• Color Lead

  • Jun 2021 - Oct 2022

• Color Associate

  • Feb 2021 - Jun 2021



World Market

• United States
• Retail
• 700 & Above Employee

• Operations & Freight and Flow Manager

  • Jan 2020 - Jan 2021

  Managed the overall logistics process, visual execution, stocking routines and inventory. Directed sales floor merchandising and remodeling for special shops and seasonal changes. Lead and developed staff to achieve sales, profitability, and customer service goals. Assisted with hiring and scheduling staff. Lead store in absence of a General Manager for 6 months.

• Customer Service and Sales Manager

  • Jun 2019 - Jan 2020

  Promoted sales and service by utilizing the company sales metrics. Used metrics to educate the team on product knowledge, visual presentation, selling skills and business goals. Lead staff in customer service training and development. Assisted with hiring, and ensured consistent orientation and onboarding training. Addressed and quickly resolved customer issues and/or concerns.

• POS Coordinator

  • Dec 2018 - Jun 2019

  Assist customers with general requests as well as ordering furniture. Executes accurate and timely pricing of product, placement and removal of advertisement signage and other administrative work assigned by the GM. Other duties include cashiering, merchandising, stocking merchandise and maintaining visual standards as directed.



American Nursery Services, Inc.

• United States
• Retail
• 1 - 100 Employee

• Merchandiser

  • Mar 2017 - Sep 2018

  Unloaded nursery stock and displayed plants for several retail locations. Presented merchandise according to planograms. Constructed, organized and maintained presentable displays and signage. Took inventory, kept a safe and clean work environment. Completed daily reports regarding overstock or low product, damaged or unusable stock, and culling reports. Unloaded nursery stock and displayed plants for several retail locations. Presented merchandise according to planograms. Constructed, organized and maintained presentable displays and signage. Took inventory, kept a safe and clean work environment. Completed daily reports regarding overstock or low product, damaged or unusable stock, and culling reports.



OGR Management

• Eugene, Oregon

• Assistant Manager

  • Jun 2017 - Jan 2018

  Created a weekly schedule for 6-8 employees. Established standard operating procedures for store and employees. Scheduled meetings and met with sales representatives about potential business relationships. Sent reorder requests for store inventory, performed physical inventory counts. Worked cash register, performed opening and closing duties. Created a weekly schedule for 6-8 employees. Established standard operating procedures for store and employees. Scheduled meetings and met with sales representatives about potential business relationships. Sent reorder requests for store inventory, performed physical inventory counts. Worked cash register, performed opening and closing duties.



Crested Butte Mountain Resort

• United States
• Travel Arrangements
• 100 - 200 Employee

• Retail Sales Clerk

  • Nov 2015 - Apr 2017

  Assisted guests with recreation gear and resort information. Restocked merchandise and set up sales displays. Prepared goods for sale, took inventory. Held cash register and opening and closing duties. Assisted guests with recreation gear and resort information. Restocked merchandise and set up sales displays. Prepared goods for sale, took inventory. Held cash register and opening and closing duties.



CCC Management, Inc.

• Crested Butte, Colorado

• Part Time Manager

  • Oct 2015 - Apr 2017

  Assisted and informed customers purchasing product. Received and input inventory into POS system. Prepared goods for sale, organized sales displays. Worked cash register and executed opening and closing duties. Assisted and informed customers purchasing product. Received and input inventory into POS system. Prepared goods for sale, organized sales displays. Worked cash register and executed opening and closing duties.



Crested Butte Mountain Resort

• United States
• Travel Arrangements
• 100 - 200 Employee

• Adventure Park Attendant

  • Jul 2015 - Sep 2015

  - Assist & ensure safety to guests and children on adventure park features. - Features included bungie jump trampoline, rock climbing wall, bag jump, mini golf, and overseeing the mining sluice. - Assist & ensure safety to guests and children on adventure park features. - Features included bungie jump trampoline, rock climbing wall, bag jump, mini golf, and overseeing the mining sluice.



Western Colorado University

• United States
• Higher Education
• 300 - 400 Employee

• Front Desk at Mountaineer Field House

  • Aug 2013 - May 2015

  - Work with and help customers- Sell Memberships- Cleaning Duties- Data Entry- Other various tasks as requested

• Note Taker for the Academic Resource Center

  • 2012 - 2014

  - Prepare class notes for students with academic disabilities



Coal Creek Watershed Coalition

• Crested Butte, Colorado

• Intern

  • Jun 2014 - Sep 2014

  - Participated in water sampling events - Organized environmental outreach activities for children ages 4-10 - Updated website and social medial sites - Helped modify evolving watershed plans - Attended informational and technical meetings - Participated in water sampling events - Organized environmental outreach activities for children ages 4-10 - Updated website and social medial sites - Helped modify evolving watershed plans - Attended informational and technical meetings



Color Me Mine

• United States
• Arts & Crafts
• 100 - 200 Employee

• Staff

  • Nov 2008 - Aug 2012

  - Welcomed, assisted and explained the ceramic painting process to costumers - Worked cash register, unloaded kilns, and prepared ceramics for pick up - Painted samples as examples for customers - Hosted children's birthday parties ages 5-12 - Welcomed, assisted and explained the ceramic painting process to costumers - Worked cash register, unloaded kilns, and prepared ceramics for pick up - Painted samples as examples for customers - Hosted children's birthday parties ages 5-12