Julie Thornberg

General Manager at ClearChoice Dental Implant Centers
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Contact Information
us****@****om
(386) 825-5501
Location
Anaheim, US

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Experience

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • General Manager
      • Sep 2020 - 3 years 4 months

      Newport Beach, California, United States The General Manager position manages a business operations of a $17MM+ operation through the development of strong partnership relations with Doctors, the Management Group and the staff. This position ensures the alignment of the practice with the core purpose and beliefs of the network. I also manage the financial performance of the practice, employee performance and development of existing and new processes. Essential Functions: Currently serving on the GM Advisory Board 18 month… Show more The General Manager position manages a business operations of a $17MM+ operation through the development of strong partnership relations with Doctors, the Management Group and the staff. This position ensures the alignment of the practice with the core purpose and beliefs of the network. I also manage the financial performance of the practice, employee performance and development of existing and new processes. Essential Functions: Currently serving on the GM Advisory Board 18 month Term. Recognized as the Top 2 GM in the Network Highest in Sales 2022. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reviews analysis of activities, costs, operations and forecast data to determine center progress toward stated goals and objectives Confers with divisional leadership and center Dr, to review achievements and discuss required changes in goals or objectives resulting from current status and conditions Participates in formulating and administering company policies, directing and coordinating all divisional department activities to develop and implement long-range goals and objectives to meet business and profitability growth objectives Responsible for ensuring best practices are in place. Able to manage scheduling efficiency, problem solve spontaneously and proactively plan ahead. Responsible for ensuring the development of center staff is scheduled and able to coach and manage performance as necessary. Reviews and approves preparation of accounting analysis for budgetary planning and implementation, production efficiency, financial reporting, budgetary planning and submittal for capital expenditures Show less

    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Area Sales Manager - Orange County
      • Jun 2017 - Sep 2020

      Orange County, California Area Supervise the sales and day-to-day operations for 11 clinics throughout Orange County. Establish daily, weekly, and monthly goals to achieve sales targets; develop effective marketing campaigns using email, social media, referral programs, trade fairs, and corporate events. Align staffing with business priorities and clinic flow. Responsible for controllable profit, EBITDA, payroll, P&L performance, and email capture rates. Ensure compliance with policies and regulations. • Increased new… Show more Supervise the sales and day-to-day operations for 11 clinics throughout Orange County. Establish daily, weekly, and monthly goals to achieve sales targets; develop effective marketing campaigns using email, social media, referral programs, trade fairs, and corporate events. Align staffing with business priorities and clinic flow. Responsible for controllable profit, EBITDA, payroll, P&L performance, and email capture rates. Ensure compliance with policies and regulations. • Increased new patients by 40%, total revenue 30%, daily clinic visits 30%, and active members 25–30% every year. • Led sales activities and staff hiring procedures for the opening of three new clinics while maintaining smooth operations for eight existing clinics. • Trained, coached, and monitored a growing team from 20 to over 50 wellness coordinators and doctors, achieving profit objectives for all 11 clinics. Show less

    • Wellness and Fitness Services
    • 100 - 200 Employee
    • General Manager
      • May 2014 - Nov 2016

      Torrance, California Reported directly to the Regional Manager; oversaw a monthly budget of $200,000, and a staff of over 80 personnel including PT and Spa Supervisors. Responsible for sales, new member acquisition, lead generation, and club usage. Planned and promoted special events for the club; managed controllable expenses, daily operations, safety, and facility maintenance. Directed employee hiring, training, retention, and payroll. • Achieved daily, weekly, and monthly revenue targets 18 months in a… Show more Reported directly to the Regional Manager; oversaw a monthly budget of $200,000, and a staff of over 80 personnel including PT and Spa Supervisors. Responsible for sales, new member acquisition, lead generation, and club usage. Planned and promoted special events for the club; managed controllable expenses, daily operations, safety, and facility maintenance. Directed employee hiring, training, retention, and payroll. • Achieved daily, weekly, and monthly revenue targets 18 months in a row. • Grew active members 20% each year by ensuring a high-quality and consistent member experience. • Reached revenue targets for all departments—membership, personal training, spa, and retail—seven months straight. Show less

    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Spa Director - LeAine Dehmer Clinical Skincare
      • Jul 2013 - May 2014

      Tustin, CA Supervised a staff of 20 and a budget of $150,000; implemented educational training programs, press interaction, and special media events that fostered team development and motivation. Coordinated merchandising plans with a retail buyer; processed purchase orders for in-store sales, national internet sales, and operational supplies. Maintained stock of professional and retail items; prepared monthly and yearly financial reports. • Exceeded revenue targets by 15% and improved client relations… Show more Supervised a staff of 20 and a budget of $150,000; implemented educational training programs, press interaction, and special media events that fostered team development and motivation. Coordinated merchandising plans with a retail buyer; processed purchase orders for in-store sales, national internet sales, and operational supplies. Maintained stock of professional and retail items; prepared monthly and yearly financial reports. • Exceeded revenue targets by 15% and improved client relations with satisfaction controls, client interactions, and developing customer-focused associates. • Increased sales of add-ons and spa extras 25% by creating outside marketing campaigns, social media campaigns, local networking events, and seasonal displays. Show less

    • Wellness and Fitness Services
    • 100 - 200 Employee
    • General Manager/Certified Personal Trainer
      • Feb 2008 - May 2013

      Brea, Torrance, Laguna Hills, Irvine Supervisory Responsibilities: Under the supervision of the Regional Manager, the General Manager oversees support staff and carries out supervisory responsibilities in accordance with Company’s policies and applicable laws. Responsibilities include overseeing the PT Supervisor and Spa Supervisor and other direct reports on the day-to-day department activities, including overall workload schedule, personnel issues, payroll and work environment. Responsible for interviewing, hiring and… Show more Supervisory Responsibilities: Under the supervision of the Regional Manager, the General Manager oversees support staff and carries out supervisory responsibilities in accordance with Company’s policies and applicable laws. Responsibilities include overseeing the PT Supervisor and Spa Supervisor and other direct reports on the day-to-day department activities, including overall workload schedule, personnel issues, payroll and work environment. Responsible for interviewing, hiring and training, performance appraisals, addressing complaints and resolving problems with employees. Essential Duties and Responsibilities include the following. As the Ambassador of the club, the GM is responsible for the oversight, customer service, profitability, and daily operations of the health club facility including but not limited to: • Sales, new member acquisition, lead generation (community out-reach), retention, service penetration and club usage, • Manage total gym revenue and controllable expenses to budget, • Plans and promotes special events for the club, • High quality and consistent member experience, • Staff development and retention, • Member and employee safety, • Daily paperwork, documentation • Holds sales, safety and other operational meetings and participates in GM meetings, • Facility maintenance, • Participation in creating club budget, • Adherence to all policies and procedures, including, but not limited to all safety, legal and ethical requirements. Show less

    • Personal Fitness Trainer
      • Jan 2001 - Jan 2013

      Ran and operated in home Personal Training. For all ages and fitness levels.

    • United States
    • Higher Education
    • 100 - 200 Employee
    • Softball Coach/Trainer
      • Jan 2006 - Jun 2009

      Strength and conditioning for both Varsity and Jr. Varsity squads. Day to day training and coaching of the Jr Varsity Team during the season

    • Office Manager
      • Nov 1998 - Mar 2007

      Ran HR, AR and AP. Reported directly to the owner

Education

  • Covina High School

Community

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