Accounts Payable Assistant

• Jun 2022 - Present

Team PA

• Jul 2021 - May 2022

Supporting the Chief Technology Officer with PA duties such as organising meetings at executive level, including procurement meetings across different time zones and technology board meetingsMinute taking at Secondary Care Working Group meetings chaired by the Director of Epidemiology Adding job descriptions to Workable and scheduling job interviews On-boarding including checking right-to-work documents, BPSS checks, IT requisition forms and following up on the on-boarding process within the organisation once the start date has commenced Off boarding of staff when leaving Supporting the different teams in all departments

Receptionist and Administrator

• Oct 2020 - Jun 2021

Answered enquiries over the phone and via email, booked patients in with the GPs and consultants using diary management and data entryLiaised with GPs and the pharmacy regarding patients’ medicationTook payments using a payment terminal and raised invoices and receipts on the booking systemDid stock checks and audits of medical equipment and medicine and scanned patient notes onto the system Answered enquiries over the phone and via email, booked patients in with the GPs and consultants using diary management and data entryLiaised with GPs and the pharmacy regarding patients’ medicationTook payments using a payment terminal and raised invoices and receipts on the booking systemDid stock checks and audits of medical equipment and medicine and scanned patient notes onto the system

Marketing Coordinator

• Feb 2017 - Jul 2020

Created weekly ticket sales reports by collecting sales figures from venues Meticulously analysed marketing activities and increased ticket sales of up to 70% Built positive and professional business relationships by liaising with venues re future marketing strategies Presented marketing campaigns in weekly team meetings using Excel. This allowed us to work independently but also together as a team creating positive results. In the meetings we would also discuss budgets and deadlines to avoid overspending and keep up to date with any event planningWorked as Head of Marketing when she was out of office; answered emails of urgency and confidently made executive decisions showing leadership skillsNegotiated merchandise costs and items with suppliers using a cost benefit analysis resulting in new merchandise and increased sales by 5% Showed initiative and organised show leaflets and posters for new shows. I collected print quantities from venues and sent off to the In charge of creating show brochures collecting head shots and bios from artists, adding pictures and credits and sent off to print printers along with the show image. I followed up and proofed all posters before going to print.Liaised with ticket agents, in order to sell more tickets, allocating them with seats to sell given from venues resulting in reaching more customers using the agencies’ databases as well as the venues' databases As a previous Receptionist & PA within the company I trained new staff joining us in the reception

PA and Receptionist

• Aug 2015 - Jan 2017

Provided excellent customer service answering any enquiries and complaints by monitoring the general inbox and forwarded emails and messages to the relevant departments ensuring a speedy response to urgent emailsAnswered and transferred phone calls in a professional manner giving details of name, company and reason for calling and adhered to GDPR by not giving out staff members' personal phone numbers. Booked hotel and travel for the two directors when they were going to other cities to see our showsManaged the diaries for the two directors and booked meetings with business partners either in house or in other locations. Prepared teas and coffees and other refreshments for in house meetings Booked venues for staff parties, couriers and maintenance contractors Organised the directors' expenses ensuring correct data entry in Excel Handled Incoming/outgoing post and logged and processed invoices In charge of any stationary or equipment purchasesProvided assistance to the marketing department which resulted in a promotion within the company

Dance Teacher

• Nov 2015 - Mar 2020

Receptionist/junior PA

• Nov 2013 - Aug 2015

Meet and greet patients in a professional manner and showed empathy and compassion Corresponded with patients via email and telephone and booked them in with the correct practitionerCarried out ad hoc PA duties for the manager and director including debt chasingDid diary management, using booking systems for all four treatment rooms and two gym studiosDid data entry of new patient details, filing notes onto the computer system as well as hard copy filing Created invoices and took payment after each treatment Liaised with referrers from Harley Street and followed up on referrals with patients Responsible for the maintenance of the clinic and dealt with contractors as well as opening/closing the clinic I created a reception handbook to understand the booking systems, procedures and it provided details of each practitioner and their skills. This made it easier and faster to train new staff members

Reservations Agent

• Aug 2011 - Nov 2013

First point of contact to provide 5* customer service, meet and greet guests and solved any issues or enquiries Booked members into fitness, tennis and swimming courses and also fitness classes using Club Centric booking systemKept the reception area nice and tidy and up to date with timetables and was firm with company policies due to health and safety Answered and redirected phone calls First point of contact to provide 5* customer service, meet and greet guests and solved any issues or enquiries Booked members into fitness, tennis and swimming courses and also fitness classes using Club Centric booking systemKept the reception area nice and tidy and up to date with timetables and was firm with company policies due to health and safety Answered and redirected phone calls

Bartender

• Sep 2008 - Aug 2011

Receptionist

• Aug 2007 - Jul 2008

Booked meetings using Titan booking system for internal and external clients and answered and redirected phone calls using the switchboard. I would also set up the meeting rooms and reset it after useI occasionally toured prospect clients resulting in new renters to the building, I would communicate this to the general manager who would start the moving in process for the clients. I'd help set up the office and issue them a new phone number, I would deal with general queries from clients, order stationery, issue invoices and chase debt where necessary