Experience

Arabian Tea House Restaurant & Cafe

• United Arab Emirates
• Restaurants
• 1 - 100 Employee

• Restaurant Supervisor

  • Sep 2018 - Present



Apparel Group

• United Arab Emirates
• Retail
• 700 & Above Employee

• Restaurant Supervisor

  • Dec 2013 - Present

  A Supervisor is responsible for assisting the store manager in maintaining a positive environment, which provides fast, efficient, and friendly service ensuring a Total Quality Experience for both our customers and team members. Shift supervisors assist in training, customer service, product knowledge and education, encouraging safe work practices, and a demonstrated commitment to our Guiding Principles and House Rules. This position directly supervises the barista and lead barista positions and acts as the manager on duty in the absence of the store and/or assistant manager. Show less



AMGC

• United Arab Emirates

• Restaurant Supervisor

  • Oct 2020 - May 2021

  Understands and strictly adheres to Rules and Regulations established in the Employee Understands and strictly adheres to Rules and Regulations established in the Employee



GRK FRESH GREEK( Landmark Group companies LLC

• United Arab Emirates

• Restaurant Supervisor

  • Jun 2016 - Jul 2018

  In accordance with the policies, procedures and standards of Land mark Company, the Supervisor provides direct support to the business unit management team in the aim of achieving successful implementation, development and maintenance of all operational procedures, standards and goals. Responsibility also lies in maintaining the business operations. Through supervising and planning of individual shifts, participation, continuous development of employees and leadership while ensuring optimum quality service to customers at all times. Show less



Naseer Group Company (Subway Restaurant)

• Dubai

• Assistant Store Manager

  • Aug 2009 - Oct 2013

  • Operational management: organizing stock and equipment, ordering supplies and overseeing building maintenance, cleanliness and security; • Financial management: planning and working to budgets, maximizing profits and achieving sales targets set by head office, controlling takings in the restaurant, administering payrolls, etc.; • People management: recruiting new staff, training and developing existing staff, motivating and encouraging staff to achieve targets, coordinating staff scheduling. • Ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations; • Ensuring high standards of customer service are maintained; • Implementing, and instilling in their teams, company policies, procedures, ethics, etc.; • Handling customer complaints and queries; • Devising and marketing promotional campaigns; • Preparing reports and other performance analysis documentation; • Reporting to and attending regular meetings with area managers or head office representatives; • Establishing relationships with the local community and undertaking activities that comply with the company's corporate social responsibility programs. • Maintains business records as outlined in the Operations Manual. • Analyzes business records to increase sales. • As needed, supervises food preparation to ensure that food safety and operations standards are maintained. • Performs paperwork duties as needed. • Assists with planning of special events and promotions. Show less