Experience

Vizient, Inc

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Lead Analyst

  • Jan 2022 - Present

• Senior Analyst

  • Oct 2020 - Jan 2022



UF Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Senior Quality Improvement Specialist

  • Jul 2016 - Oct 2020

  o Led hospital wide readmission reduction team including multiple subgroups: heart failure patient readmission reduction, collaboration with post-acute partners to reduce readmissions, inpatient multi-visit patient workgroup, readmission case reviews, and working with specific service lines with the most opportunity for improvement on the Vizient Q&A scorecardo Conducted countless data analyses for the ED to identify areas of opportunity for improvement and to evaluate the effectiveness of process changes implemented o Provided support to the Trauma program for the site survey from the State Department of Healtho Led the D2B Committee focused on maintaining the hospital’s Chest Pain Center Accreditationo Co-led quality improvement efforts for the hospitalist service with the Chief of the Division of Hospital Medicine o Organized monthly Quality Grand Rounds program o Led CV ICAP quality improvement effortso Conducted weekly complication & mortality reviews of cardiovascular patientso Completed process improvement training including: Institute for Healthcare Improvement’s Improvement Coach Professional Development Program and Vizient’s Analyst Certificate Program Show less

• Business Manager, Cardiovascular Services

  • Mar 2015 - Jul 2016

  o Led assessment of new service offerings through creation of business proposals for new devices including Watchman, MitraClip and new programs including CTEPH, Robotics, and Limb Preservationo Led development of the Cardiac Rehab program, which included the business plan and $135k renovation projecto Led development of the Adult ECMO program, which included the business plan and $225k in capital.o Conducted financial analyses for TAVR valves and the Melody valve that identified over $500k in missed charges and over $192K in device credits owedo Led TAVR program quality initiative identifying opportunities for improvement in the program’s outcomes and processes o Managed weekly CV ICAP team meetings that include the chiefs of Thoracic and Cardiovascular Surgery, Vascular Surgery, and Cardiologyo Led effort with the hospital finance team to develop financial reports by CV disease center programo Led the hospital’s Heart Walk committee effort for 2015 that raised over $44K and had over 1000 participants Show less

• Program Manager, Aorta Center

  • Apr 2013 - Mar 2015

  o Collaborated with marketing, business development, and the transfer center to improve communication with referring physicians through setting them up with the image transfer system, organizing CME events and developing marketing materials promoting the programo Collaborated with cardiovascular service line to market the Aorta Center through development of a website with patient testimonial videos and patient education materials, coordination of TV medical spotlights and patient educational seminars, and promotion of a new aortic study through a press releaseo Initiated quality improvement through creation of an aortic quality scorecard, identification of coding opportunities through review of two fiscal quarters of data and finding 30.7% of accounts with inaccuracies totaling $50K in additional expected reimbursement, and development of coding educational materials for aortic procedures o Led bi-weekly team meetings to review financial and quality performance and followed up on requests made by the teamo Coordinated community outreach focusing on aortic disease awareness through participation in health fairs and patient seminarso Developed program’s first business plan for new endovascular treatment offerings that received approval for funding and decreased realized loss per case by over 50%o Led the hospital’s Heart Walk committee effort for 2014 that raised over $34K and had over 900 participants Show less

• Administrative Resident

  • Jun 2012 - Apr 2013

  o Designed marketing materials to enhance the patient and referring physician experience including: a new version of the UF & Shands patient guide, a patient safety guide to encourage patients to be active members of their care team, and a marketing plan for the Transfer Center to improve communication with referring physicianso Attended UPMC’s PFCC VisionQuest and worked with the Director of Patient Experience at UF&Shands to develop the pilot phase rollout of patient and family centered careo Participated on steering committee for the Chest Pain Center Accreditation process o Developed survey tools and analyzed results to improve patient satisfaction and throughput in the Emergency Department Rapid Assessment Zone and identify barriers to patient mobility on inpatient unitso Appointed as interim communication coordinator for multiple hospital campaignso Assisted the Director of Endoscopy with oversight of a $4 million Endoscopy Center Renovation including: conducting an assessment of patient transport needs, determining the optimal waiting room layout, developing an ROI proposal to gain approval for Optiflex purchase, determining patient way-finding needs, and identifying areas of improvement that will positively impact room turnaround time Show less


HCA LewisGale Hospital Montgomery
• Administrative Intern

  • Jun 2011 - May 2012