Experience

Elite Resorts & Spas

• Hospitality
• 1 - 100 Employee

• Senior Captain (Supervisor)

  • Sep 2018 - Present



Bahrain International Golf Course Company

• Food & Beverage Supervisor

  • Feb 2009 - Present

  Develop SOP’s, outlet-training handbooks, weekly duty rosters for the staff. Follow up of F&B day-to-day administration works and update the needful. Run the outlets smoothly while maintaining consistency of the service standards and fulfilling members’ and guests’ requirements and satisfactions at the same time. Data entry in the POS. Conducting daily briefings. Checking on the daily cashing out and accounting procedures of all the outlets. Submitting daily reports to the F&B Manager. Maintaining beverage cost at 32% that is in line with the budget. Show less



The Imperial Hotel, New Delhi

• Guest Service Executive

  • Dec 2002 - Aug 2008

  Smooth day-to-day operation, Staff weekly duty rosters, maintaining SOP’s keeping in mind the guest’s requirements and satisfaction in the absence of the Restaurant Manager, maintain consistency of the quality of service and food, conducting staff briefings. Smooth day-to-day operation, Staff weekly duty rosters, maintaining SOP’s keeping in mind the guest’s requirements and satisfaction in the absence of the Restaurant Manager, maintain consistency of the quality of service and food, conducting staff briefings.



Gola Southend Restaurant, New Delhi

• Housekeeping Supervisor

  • Jul 2000 - Dec 2002

  I was responsible for restaurant cleanliness, the laundry area, and decorations of all occasions, staff scheduling, and obtaining feedback whenever necessary and maintaining reports and budgets related to housekeeping areas. I was responsible for restaurant cleanliness, the laundry area, and decorations of all occasions, staff scheduling, and obtaining feedback whenever necessary and maintaining reports and budgets related to housekeeping areas.