Experience

Starr & Associates Management Consulting

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Enterprise Business Manager

  • Nov 2022 - Present



Dakota Communications

• United States
• Public Relations and Communications Services
• 1 - 100 Employee

• Business Office Manager

  • Jun 2019 - May 2022

  • Human Resources/ Payroll Manager• Offer excellent customer service to clients calling in/ in-person• Perform general clerical duties, answer phones, mail distribution• Event planning, booking, organizing, vendor research/ hiring, decorations/ music• Add or terminate employees and independent contractors• Process payroll on a semi-monthly basis• Benefits Administration, pension plan distributions• Google Suite, Quickbooks Desktop, ADP• Manage health insurance and 401K payroll deductions for each employee• Manage sick paid time off and vacation paid time off for each employee• Manage Accounts Payable and Receivable• Renew Company Certifications such as ACDBE, DBE, SBE, etc. as needed.• Complete Prime and Subcontractor Contract Payment Compliance (LAWA and Metro) monthly.• Renew COI Certifications such as Worker’s Comp, General Liability, Professional Liability, etc. annually• Provide new clients with Company information based on contract requirements• Prepare the City of Los Angeles Business License Renewal annually• File and issue 1099/ 1096 forms annually• Manage a General Ledger via QuickBooks/ manage bank account• Provide bi-weekly reports regarding Company finances• Record checks and ACH payments received by Company from clients• Help with press releases, scripts, TV Ad/ radio buys• Helped on numerous DEI Projects for departments located in the Los Angeles County (e.g. LADWP, Dept. of Public Works)• Helped organize campaign fundraisers for various clients (Private & public sector)• Assisted with organizing, planning, and implementation of community workshops/ informational group(s) • Social media management and tracking for various clients; website updating as needed• Assisted with planning, fundraising and launch of "Just Say Hello" initiative in Los Angeles County



Premier Business Centers

• United States
• Leasing Non-residential Real Estate

• Administrative Assistant

  • Nov 2018 - Jun 2019

  - Operated a multi-line phone systems for 60+ client(s)/ companies- Performed clerical duties such as faxing, emailing, telephone calls, budgeting and scheduling appointments - Maintained and updated contact lists/ files, organized conference room(s) for client meetings, managed calendar bookings - Offered Spanish translation services for clients; translated documents/ letters for attorneys- Handled all incoming and outgoing mail via USPS, FedEx and UPS - Helped maintain client/ patient privileges



Moaddel Law Firm

• United States

• Front Desk Coordinator

  • Nov 2017 - Jun 2018

  - Offered excellent customer service skills to clients - Handled inbound/ outbound calls- Successfully scheduled client meetings and consultations with potential clients- Operated the "Clio" network, calendar and client database- Maintained schedules for private investigator, attorneys, assistants as needed- Ability to use "VanillaSoft" software- Accepted files/ documents from clients while following HIPPA- Translated documents from English to Spanish- Assisted in reviewing evidence for cases- Assisted in putting together dockets/ files for cases on court days - Scheduled court runners to pick up documents as needed



T-Mobile

• United States
• Telecommunications
• 700 & Above Employee

• Sales Representative

  • May 2015 - Nov 2017

  Sales Representative Offer excellent customer service through knowledge of the company’s plans and offers as well as listening, evaluating and finding a solution to the customer’s concern Successfully perform tasks such as accepting inventory, handling shipments, and processing returns and exchanges within the store Understand how to successfully perform tasks to open and close store successfully including counting all registers, balancing them, and creating deposits for cash and credit/debit transactions



Stone Soup Fresno

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Playgroup Aide

  • Aug 2014 - Jun 2016

  ▪ ¬Provide translation assistance for Spanish-speaking parents, which led to an increase of more children signing up to the foundation▪ Perform clerical duties such as faxing, emailing, telephone calls, and budgeting, and scheduling appointments▪ Plan activities, events and lesson plans for the children ▪ ¬Provide translation assistance for Spanish-speaking parents, which led to an increase of more children signing up to the foundation▪ Perform clerical duties such as faxing, emailing, telephone calls, and budgeting, and scheduling appointments▪ Plan activities, events and lesson plans for the children



California State University, Fresno

• United States
• Higher Education
• 700 & Above Employee

• Office Assistant

  • May 2015 - Jul 2015

  ▪ ¬Maintained front desk duties by means of checking students in for appointments, referring students to the right department, as well as editing pamphlets and translating them to Spanish ▪ Productively input data on Zimbra Network such as scheduling appointments, answering phones, sending emails and faxes, taking job work orders▪ Checked students out at the end of the day at a check out booth and provided them with information regarding their perspective majors and collected survey responses▪ Input around 100-150 survey responses a day from students who attended an orientation



Reading and Beyond

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Administrative Center Assistant

  • Jan 2014 - May 2014

  ▪ Referred members of the community to the right department for their needs as well as provided them with information on the services offered▪ Knowledge of school and classroom practices and code of conduct towards students and parents▪ Offered Spanish translations to Spanish speaking parents which lead to 20 new students signing up during my time there▪ Helped with the After School events for children enrolled in program by taking attendance, implementing lesson plans, creating innovative ways for the children to play games while learning