Experience

Adirondack Health & Wellness

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Director of Client Resources

  • Jan 2009 - Present

  Developing and implementing clinical processes, policies, strategies and guidelines consistent with the strategic goals, mission and values of the company. On-boarding and supervising of nursing and clinical staff. Maintaining and promoting staff relations through team-building and employee training and development. Developing and implementing operating systems that respond to changes in reimbursement while preserving the financial viability of the company. Oversee billing to ensure proper reimbursement and productivity for clinical services. Assuming an advocacy role in public policy related to the quality nursing services. Stay on top of industry initiatives and community relations activities relevant to the healthcare and wellness industry.Maintains oversight and integrity of all clinical services. Investigates, follows-up, and assists with resolution of staff, service and patient related issues. Reviews the quality and appropriateness of individual programs and the total service model for effectiveness and efficiency. Collaborates with management team to ensure optimal delivery of care. Assumes responsibility for ongoing continuing education and professional development. Reviews the quality and appropriateness of corporate wellness programs and the total service model for effectiveness and efficiency. Manages the financial records, cost reports, and other needed financial documents as well as participating/facilitating annual budget preparations. Responsible for clinical quality improvement and compliance with state, federal, and company policies and procedures.Manages program development to assure a seamless post-acute continuum of care. Responsible for developing, implementing and instructing clinical education programs for nursing staff.