Experience

The Executive Development Network
• United Kingdom
• Professional Training and Coaching
• 1 - 100 Employee
• Training Consultant

  • Dec 2020 - Present


HIT Training

• United Kingdom
• Professional Training and Coaching
• 200 - 300 Employee

• Hospitality Training Consultant

  • May 2019 - Present

  Training Consultant at HIT Training, London Atrium Team, www.hittraining.co.uk May 2019 to present: • Marketing the organisation and its qualification offering to employers and learners • Signing learners onto Apprenticeships and other qualifications • Offering information, advice and guidance and carrying out initial assessments to identify learner needs • Completing and maintaining all regulatory and financial paperwork • Visiting learners at their workplaces every 4-6 weeks • Progressing learners through their qualifications through observation, work product, written evidence and other methods • Delivering outstanding teaching and learning of knowledge and functional skill components • Mentoring and coaching learners with varying barriers to learning • Taking part in continuous professional development, including completion of own qualifications • Liaising regularly with your line manager and quality assurance team Show less



Rewards Training Scotland

• United Kingdom
• Education Management
• 1 - 100 Employee

• Hospitality Assessor

  • Aug 2017 - May 2019

  • Caseload of up to 30 learners. • Qualifications delivered: Customer Service Level 2, Hospitality Team member L2, Hospitality Supervisor L3, Team Leading Level 2 and Management Level 3. • Coach and Mentor Apprentices. • On-the-job and Off-the job training in Hotels, Restaurants, Bars and Cafes. • Guide, lead and mentor professional managers towards the company’ objectives. • Assess Hospitality Apprentices in their work place. • Market services to new and existing employers. • Wide variety of hospitality locations across the South East of England. Show less



Retreat Hotel

• Australia
• Hospitality
• 1 - 100 Employee

• Restaurant And Bar Manager

  • Jan 2017 - Aug 2017

  • Management responsibilities (staff training, staff recruitment, budgeting, staff Rota…) • Management responsibilities (staff training, staff recruitment, budgeting, staff Rota…)



The Dovetail

• United Kingdom
• Retail Office Equipment

• General Manager

  • Aug 2015 - May 2016

  • Managing a team of 17 people; • Recruitment strategy, interviewing, training and motivating staff; • Enforcing health and safety procedures and policies; • Adhering to budgets, increasing profits and managing cash flow; • Doing some regular stock-takes, ordering as necessary and handling deliveries; • Cashing up, floating tills (average 25k per week); • Staff development, coaching and motivating staff by leading with example; • Menu development and overseeing the kitchen; • Monitoring bar staff performance in sales and customer service. Show less



Sankey's

• United States

• Bar Manager

  • May 2012 - Sep 2014

  • Stock ordering, stock rotation; • Opening and locking up, opening and closing down pub/bar; • Cashing up, floating tills (averaging 20k per week); • Running shifts by myself or overseeing a team of 2 to 7 people; • Bar and floor duties; • Inspiring bar staff to deliver prompt, friendly and efficient service at all times; • Providing day-to-day support to other departments (Restaurant and Kitchen); • Daily Stock Control and full weekly audit; • HR responsibilities including recruitment, interviewing, training and development of staff; • Organising the weekly Rota and duties; • Weekly line cleaning to maintain the condition of beer and handling deliveries. Show less