Experience

Charles County Government

• Government Administration
• 200 - 300 Employee

• ASSISTANT CHIEF OF STAFF

  • Feb 2021 - Present

• CITIZENS RESPONSE & VETERANS SERVICES MANAGER

  • Mar 2015 - Jul 2023

  As a proud Army Veteran, serves all Veteran residents to assist them in finding benefits, events and services based upon their military service. Serves as the liaison for the Commission for Veterans Affairs for Charles County. Represents the Commissioners as directed in the military realm of business.Ensures the comprehensive and condensed listings plus the various public tools are updated with current information on federal, state and local organizations or businesses that have benefits and services assisting our Veterans.Receives and processes all concerns, complaints and compliments in the county. Ensures the proper department is assigned to investigate, review or take action on the issue with proper follow up to the resident(s). Engages the residents of the county to ensure their needs are met, concerns are heard and problems are addressed in a timely and professional manner.Oversees the front office staff to ensure all documentation is properly received, tracked and archived for the C-Wing. Oversees the Board of County Commissioners initiatives such as the Drug Take Back Program, Protection Plus and Veterans Corner. Show less

• Executive Office Manager

  • Mar 2015 - Mar 2019

  Serves as executive office manager for the Board of Charles County Commissioners that support all aspects of the government business. Guides process improvement strategies targeting work methods, management controls, and administrative program support. Oversees office management operations with a team of four subordinates, prioritizes conflicting demands to ensure thorough follow through on projects to successful completion. Manages and maintains an active calendar of appointments for the Commissioner President, Commissioner Vice-President and three (3) district Commissioners, completes expense reports, prepare correspondence that may be confidential and sensitive. Serves as the public face and Citizen Response manager for all constituent concerns in excess of 1k cases per year. Initiated, wrote and serves as Project Director for the grant that supports the county's new Drug Take Back Program. Prepares narrative reports offering detailed data and analysis of organizational performance for citizen concerns. Develops yearly budgets and approves the Commissioners’ and office budgetary expenses, payroll and policy. Serves on the Traffic Safety and Charles County Beautification Committees. Show less



Liberty Engineering, LLP

• Utilities
• 1 - 100 Employee

• CHIEF OFFICE MANAGER

  • Nov 2014 - Mar 2015

  Served as administrative management liaison for two teams of engineers that support government agencies and civilian companies. Guided process improvement strategies targeting work methods, management controls, and administrative program support. Oversaw office management operations, prioritizes conflicting demands to ensure thorough follow through on projects to successful completion. Managed and maintained an active calendar of appointments for both managing partners, completed expense reports, prepare correspondence that may be restricted, confidential, and sensitive. Prepared interview and testing packets for applicants, updates administrative tasks lists and coordinate facility operations. Conducted research and provide recommendations of critical issues and concerns to the managing partners to including those of sensitive nature. Show less



Protective Services Police Department

• CONTRACT COMPLIANCE MANAGER

  • May 2013 - Mar 2014

  Manage the overall contracts for the Protective Service Division for a 25M Citywide Contract Security contractor, several smaller contract security contractors and multiple interagency agreements. Ensure the budgetary means are present and the compliance standards are reached, retained and tested to ensure the District fiscal and human assets are safe.Analyzes, evaluates, and provides advice aimed at improving the efficiency and effectiveness of work methods, procedures, management controls, and administrative program support. Serve as the senior analyst on the productivity and efficiency of contract management. Oversee the implementation, coordination and oversight on various contract management responsibilities that impacts the agency's activities . Show less

• OPERATIONS MANAGER

  • May 2009 - Feb 2014

  Analyzes, evaluates, and provides advice aimed at improving the efficiency and effectiveness of work methods, procedures, management controls, and administrative program support. Project Management - Serves as the senior analyst on the productivity and efficiency of management. Implements, coordinates, and provides oversight on various management programs that impacts the agency's activities . Directs the development of the Agency Director's changes to existing issuances and directives and determines the applicability on organizational operations. Budget Administration - Provides supervisory controls for the agency's administrative management operations inclusive of budgeting, human capital, and asset management. Renders expert advice and guidance on the interpretation of budget estimates and the formulation of the upcoming fiscal-year budget requirements. I have assisted in the organization of the impending year's budget for assets, training, hiring needs, overtime, projects and even vehicle need.or Chief) in crucial decisions by providing illustrative presentations via in-depth research and quantitative analysis. Coordinates and serves as the subject-matter-expert for critical inter-agency activities involving ad-hoc projects, contracts, and correspondences. Communications - Ensures two subordinate Human Resource professionals apply the appropriate crediting plan, categorical ranking, and priority considerations. Supervises the Resource Allocation Analyst for the Department. Prepares, follow-ups and generates communications for a staff of 90+ relative to Performance Measure deadlines, training requirements, position openings, etc. Facilitates performance management functionalities for three subordinate employees relative to training, coaching, and progressive discipline. DISTRICT OF COLUMBIA GOVERNMENT/DC PROTECTIVE SERVICES POLICE. Show less

• MANAGEMENT ANALYST

  • May 2009 - Dec 2009

  Served as subject matter expert for key inter-agency requests and projects including elections, conferences, and high-profile correspondence. Provided logistical support to 2 Presidential inaugurations and emergency response events such as earthquakes, “active shooter” incidents and bomb threats. Coordinated deputation of over 1,000 external law enforcement officers to ensure security of 2009 Presidential inauguration. Reorganized and archived extensive documentation files, reducing 97 file drawers to 16 by streamlining document management system. Introduced new processes for review, screening, rating, and interview of job applications.Enhanced executive decision-making by conducting comprehensive research and quantitative analysis into budget requirements and delivering detailed presentations to executive staff. Improved employee engagement by developing internal communications for 90-person workforce regarding training requirements, performance measurements, and HR matters. Ensured compliance of $34 million budget to satisfy strict District Budget requirements. Improved employee engagement and motivation by introducing new discipline tracking program resulting in clarified management strategy and compliance with district and federal regulations. Show less

• EXECUTIVE ASSISTANT

  • Apr 2008 - Aug 2009

  Utilized a variety of office automation software to prepare and generate narrative reports and presentations for monitoring and tracking organizational accomplishments. Communications - Served as a key adviser to the Chief of Police on matters of policy, programs, and operations. Developed and maintained ongoing cooperative relationships with established community, civic, social, and criminal justice organizations. Provided liaison and intermediary support for the Chief of Police by interfacing with various agencies and the general public on his behalf. Evaluated and provided key recommendations to the Chief of Police for improving inefficient programs and operations. Show less



US Army

• United States
• Armed Forces
• 700 & Above Employee

• ASSOCIATE INSTRUCTOR & TEACHER

  • Jan 1995 - Apr 2008

  Knowledgeable instructor and trainer with extensive experience encouraging student learning and engagement through creative classroom leadership, curriculum development, and assessment.Hands-on professional expertise in criminal justice and Homeland Security leadership and training based on distinguished military and civilian law enforcement experience. Strong commitment to student success, with experience teaching diverse student populations and establishing positive, supportive learning environments. Talent for instructional leadership and mentorship, with history of success contributing to strong and student-centered instructional teams.Led in-depth training in supply accountability, family readiness, leadership and advanced technical skills to over 600 Noncommissioned Officers and other military staff. Commanded Special Population Physical Training course for soldiers who struggled to pass Physical Training requirements. Led instructional team of 3 enlisted service members. Managed instructional property and equipment worth over $1.5 million. Assured 0 deficiency rating during key accreditation inspection through skilled program leadership and documentation. Taught illiterate adults how to read through a local library program. Show less

• NONCOMMISSIONED OFFICER IN CHARGE & MANAGEMENT ANALYST

  • Aug 1987 - Oct 1998

  Managed contractor's compliance with the provisions of individual contracts for accounting, management and care of government property from acquisition to final disposition. Enhanced accountability and life cycle management of over 19.5 million dollars of government property consisting of infrastructure, vehicles, and equipment in 1997-1998. Received an several Army Commendation Medals for zero net property losses in total requests, receipts, and transfers for several 12 consecutive months. Secured over 1 million dollars in government savings by identifying and disposing of surplus equipment and property.Conducts military operations, and international military partnering to enhance transatlantic security and defend the United States forward. Managed contractor's compliance with the provisions of individual contracts for accounting, management and care of government property from acquisition to final disposition. Property Management - Enhanced accountability and life cycle management of over 19.5 million dollars of government property consisting of infrastructure, vehicles, and equipment. Received an Army Commendation Medal (Feb 97) for securing zero net property losses in total requests, receipts, and transfers for 12 consecutive months. Secured over 1 million dollars in government savings by identifying and disposing of surplus equipment and property. Provided supervisory controls to include coordinating work efforts and managing log. Show less



Vinnell Corporation

• Fairfax, Virginia

• HUMAN RESOURCE SPECIALIST

  • Dec 1998 - Mar 1999

  Performs logistics and project management services for the government, international agencies and the US Military. Planned, and troubleshoot the operations and data base integrity of the firm's centralized Human Resourc Information System. Project Management - Increased administrative support by 50% through merging, coordinating, and automating employment documents for four international contracts. Coordinated and managed the firm's biweekly new employee processing to include fielding -I9 documentation, and inquiries from 25 - 40 new hires. Revamped and reduced a 150 physical referral list by 45% through the elimination of inactive physicians. Reduced administrative hours by 35% while cutting human capital costs over $900 monthly by implementing a new applicant response procedure. Show less