Experience

In-Sport Fashions Inc

• Canada
• Wholesale
• 1 - 100 Employee

• Customer Services Specialist

  • Jan 2021 - Present



Mint Green Group

• Canada
• Sporting Goods Manufacturing
• 1 - 100 Employee

• Major accounts Client services specialist

  • Aug 2016 - Mar 2022

  • Analyze and execute order portfolio for all brands - move orders from ERP to WMS.• Revision and analysis of order portfolio.• Responsible for the daily review of all incoming purchase orders for all major accounts.• Document and ensure accuracy and request revisions if required.• Inventory analysis with seasonal updates on oversold merchandise.• Lead biweekly shipping update meetings, to provide insight and analysis of current• month order portfolio to ensure timely execution.• Review and action all pertinent information for all major accounts. • “Ticketing / style update / Purchase order revisions. • Daily communication with all Major account buyers.• Responsible for all customer data base updates.• Maintain thorough knowledge of the seasonal programs and communicate information to salesforce.

• Customer Service Specialist

  • Jun 2005 - Aug 2016

  Analyze and execute order portfolio for all brands - move orders from ERP to WMS.• Revision and analysis of order portfolio.• Responsible for the daily review of all incoming purchase orders • Document and ensure accuracy and request revisions if required.• Inventory analysis with seasonal updates on oversold merchandise.• Lead biweekly shipping update meetings, to provide insight and analysis of current• month order portfolio to ensure timely execution.• Handle complaints and escalations to senior management



PUMA Group

• Germany
• Sporting Goods Manufacturing
• 700 & Above Employee

• Accounts Receivable Representative Maternity leave replacement

  • Jun 2004 - Jun 2005

  Accounts Receivable Representative • Perform bank deposits and cash receipts.• Responsible for Opening new accounts and establishing credit limits.• Updating and modifying existing accounts.• Responsible for releasing and credit approving orders.• Responsible for monitoring past due bills and calling clients for overdue payment

• Adminstrative Assistant to VP

  • Jun 1991 - May 2004

  • Responsible for answering all incoming calls, screen and re-directed them appropriately • Responsible for providing secretarial, clerical and administrative support to all departments.• Greeted and assisted all customers, visitors and general public.• Organized and distributed mail and faxes.• Prepared Letters, documents as well as translations