Julie Lubeck-Hofer

Student Services Coordinator and Math Specialist at The Valley School of Seattle
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Location
Seattle, Washington, United States, US

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Rob Hauser

Julie has done outstanding work with us over the last few years! She effectively and quickly builds positive relationships with her students, fellow teachers, and partner schools. She has taken on several particularly challenging students and increased their engagement and ownership toward reaching their goals. Our partner schools have greatly valued Julie’s collaborative and dedicated support for their students. Julie develops and implements success plans, tracks ongoing data, and writes detailed summary reports. She’s also developed a wealth of technological resources and become an expert resource for our team. I’d recommend Julie without hesitation.

Christy McGee

Julie was a joy to work with in sales. It was her mission to help others find solutions to best meet their needs. She solved problems with patience and understanding and met deadlines with focus. She knew how to quickly develop trusting relationships and to communicate effectively with customers. She was effective in presenting information to clients and careful in managing her accounts. She is an honest person and always professional.

Dave Waterhouse

I have worked with Julie at several points in her career, and she has been a key part of each project's success. With strong project management skills, she kept us moving toward our goals and created systems and documentation to support our on-going work. She is a collaborative and thoughtful team member, and is also adept at working independently (often with little direction) to drive the work forward. She would be a tremendous asset for any organization.

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Credentials

  • Residency Teacher with Elementary Endorsement
    State of Washington

Experience

    • United States
    • Education
    • 1 - 100 Employee
    • Student Services Coordinator and Math Specialist
      • Aug 2023 - Present

      -Oversee and manage the Student Services Program to identify students requiring additional support -Collaborate to implement tailored interventions and diverse instruction methods -Write and foster communication with families and maintain detailed records. -Develop and implement documentation and tracking tools for student services. -Lead regular meetings to assess the effectiveness of student support and service plans. -Design and provide professional development. -Oversee and manage the Student Services Program to identify students requiring additional support -Collaborate to implement tailored interventions and diverse instruction methods -Write and foster communication with families and maintain detailed records. -Develop and implement documentation and tracking tools for student services. -Lead regular meetings to assess the effectiveness of student support and service plans. -Design and provide professional development.

    • United States
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Customer Success Manager - Apprentice
      • Nov 2022 - Sep 2023

      The RecastSuccess Customer Success boot camp built my knowledge of Customer Success and advanced my skills by learning from Customer Success industry experts and practicing tasks through hands-on learning projects. Core Curriculum included: Customer Lifecycle stages | Cross-functional partnerships | Onboarding and Implementation planning | Personas and lifecycle maps | Customer Education | No/Low Touch strategies | Pilots and Upselling | Voice of Customer (VoC) | Storytelling with Data | KPIs and Data Analysis | CRM Software | Salesforce Trailhead | Marketing Automation | Collaboration Tools | Renewals and Negotiations Show less

    • United States
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Learning Specialist
      • Sep 2019 - Sep 2023

      -Build and maintain relationships for portfolios of 16 unique clients by quickly establishing strong partnerships, setting goals, facilitating implementation, and tracking data to evaluate progress towards goals and inform individualized approaches -Assess customer needs, solicit continuous feedback, write reports and optimize customer services -Develop and conduct scaled 1:1 trainings, resulting in improved learner outcomes based on their targeted skills from baseline to 80+ % and increasing customer learning and confidence -Improve instruction through active research, training, and implementation of technical resources -Develop resources and best practices that improved program outcomes -Provide training and support for new employees in the use of software and resources Show less

    • United States
    • Education Administration Programs
    • 700 & Above Employee
    • Instructor
      • Jan 2019 - Sep 2019

      -Mentored and taught clients -Maintained and used detailed data to refine approaches -Conferred with stakeholders to implement and modify objectives -Mentored and taught clients -Maintained and used detailed data to refine approaches -Conferred with stakeholders to implement and modify objectives

    • United States
    • Food and Beverage Services
    • 200 - 300 Employee
    • Sales Representative
      • Jan 2016 - Jul 2019

      -Managed the ongoing relationships for dedicated accounts of ~ 100 customers, -Utilized a CRM (Customer Relationship Management) system to track customer data, personalize marketing and sales efforts, and identify upsell opportunities -Became a product expert and consulted with clients on how products could help them solve problems and reach goals -Designed and implemented social media marketing and communications -Managed the ongoing relationships for dedicated accounts of ~ 100 customers, -Utilized a CRM (Customer Relationship Management) system to track customer data, personalize marketing and sales efforts, and identify upsell opportunities -Became a product expert and consulted with clients on how products could help them solve problems and reach goals -Designed and implemented social media marketing and communications

    • United States
    • Higher Education
    • 700 & Above Employee
    • Special Projects Coordinator for the Edward Ginsberg Center
      • Jan 2017 - Jun 2018

      -Planned, organized, and implemented events and projects impacting 300+ customers -Increased alumni connections and engagement across departments -Built and leveraged strong relationships with various departments, vendors, and constituents at different levels -Facilitated meetings, developed communication strategy and maintained documentation -Planned, organized, and implemented events and projects impacting 300+ customers -Increased alumni connections and engagement across departments -Built and leveraged strong relationships with various departments, vendors, and constituents at different levels -Facilitated meetings, developed communication strategy and maintained documentation

    • United States
    • Education Administration Programs
    • 700 & Above Employee
    • Dean
      • Sep 2006 - Nov 2007

      -Coached 8 teachers toward instructional mastery and provided ongoing, differentiated support based on teacher skill, experience, and needs to ensure teachers had the skills necessary to deliver solutions effectively-Managed and held teachers accountable through teacher development, including reviewing lesson plans, observations, and goal setting

    • Teacher
      • Aug 2003 - Nov 2007

      -Planned and implemented approaches to meet needs and expectations, while tracking progress toward goals-Used data to create appropriate learning expectations and plans and consistently demonstrated quantifiable progress-Devised an effective classroom management plan to motivate clients to academic and social success-Planned and implemented approaches to meet needs and expectations, while tracking progress toward goals -Used data to create appropriate learning expectations and plans and consistently demonstrated quantifiable progress -Devised an effective classroom management plan to motivate clients to academic and social success Show less

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Tutor Manager and Resource Development Specialist
      • Jul 1999 - May 2000

      -designed and established a program for 50 homeless children to be matched with tutors and mentors, which included recruiting, creating and facilitating training, developing playbooks for managing ongoing relationships and support, and monitoring interactions to quickly and effectively address concerns. -wrote effective communications to raise funds and in-kind support -designed and established a program for 50 homeless children to be matched with tutors and mentors, which included recruiting, creating and facilitating training, developing playbooks for managing ongoing relationships and support, and monitoring interactions to quickly and effectively address concerns. -wrote effective communications to raise funds and in-kind support

Education

  • Harvard University Graduate School of Education
    Master of Education (M.Ed.), Risk and Prevention
  • Boston University
    Master of Education (M Ed.), Elementary Education
  • University of Michigan
    Bachelor's of Arts, Psychology

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