Hostess

• Dec 2017 - Present

As the first point of contact in the restaurant, I suppose one could say I'm the gatekeeper to the dining room. I'm responsible for greeting each guest, determining their dining preferences, and escorting them to the best table that will enhance their dining experience. As the hostess, it is also my responsibility to maintain an equitable workload amongst the servers in the dining room. Communication is paramount at all times, especially during prime dining hours when the dining room is at, or near, capacity. In addition to my primary responsibilities of greeting and seating, I also have taken it upon myself to help alleviate the servers' workload when we experience a surge of guests. Ex: • provide newly seated guests with dinner rolls and water • on occasion, as necessary, take drink orders • clear and clean tables The basic job description for a host/hostess at my location is simple on the surface: greet and seat. However, the person who holds the host/hostess role should also be friendly, communicative, and able to maintain an even temperament, regardless of the crowd or wait times. They should possess time management skills, not only for themselves, but also in consideration of the servers' workload, and the demands placed upon the kitchen staff, as well. Yes, as a hostess, I am the first point of contact you see at the restaurant. I am friendly, and I will welcome you with a genuine smile. I hope I can bring you to a table immediately. If I'm unable to provide an immediate escort, I will give you my best estimate for your wait time. As a hostess, I am the gatekeeper to the dining room. Show less

Executive Assistant

• Jun 2017 - Nov 2017

(Laid off / executive resigned) • Provided extensive administrative support to the Executive Vice President of Sales – coordinated off-site visits, planned domestic travel, prepared expense reports; maintained an intricate calendar, transcribed notes • Collaborated with external consultants and internal data analysts to provide multiple sales reports to the sales team • Competently functioned as secondary coverage to the CEO, providing phone support in addition to other ad-hoc requests, as needed • Effectively restructured and balanced the administrative assistants’ organizational chart in regard to both workload and personality challenges • Provided interim administrative support to the Senior Vice President of Human Capital • Cultivated external working relationships while organizing multiple offsite meetings for the senior leadership team whose needs included lodging, meeting space, “break-out” rooms, catering and IT support Show less

Administrative Assistant

• Nov 2014 - Jan 2017

Provide organizational and editorial support to the Office of Faculty Appointments & Promotions • Responsible for coordination of candidate search activities including the scheduling of candidate interview days, preparation of candidate packets, sending of offer letters, and tracking of credentials • Working with the Administrator of Faculty Appointments, efficiently on-boards new candidates • Manages the Harvard Medical School Curriculum Vitae process • Facilitates necessary trainings • Assists with the procurement of scrubs, office keys, lab coats and ID badges • Using the Harvard Medical School curriculum vitae (HMS CV) template, serves as initial CV reviewer and editor for new hires, and junior faculty in the Departments of Emergency Medicine at BWH and Beth Israel Deaconess Medical Center • Manages the BWH Emergency Medicine Awards database, providing biweekly updates to the Department Chairman to be shared at faculty meetings Provide administrative support to Attending Physicians and Researchers • Responsible for organizing and preparing projects and programs for assigned physicians, with a dedicated focus on the Division of Ultrasound • Populates the Division’s calendar with resident’s rotation schedules, ensuring each ultrasound shift has supervised coverage • Collaborates with Boston Children’s Hospital Emergency Medicine and Brigham and Women’s Department of Radiology to set up resident rotations in each of their departments on a monthly basis • Ensures each ultrasound performed by a resident is accounted for in our database; provide quarterly updates of progress to the Division Chief and the Assistant Director of the residency program • Creates travel itineraries and process travel reimbursement requests for physicians • Collects, tracks and organizes each physician’s Continuing Medical Education (CME) credits in an updated Excel database Show less

Executive Assistant

• May 2006 - Jan 2014

• Maintained a weekly calendar of all meetings and tracked meeting results into a database • Sent monthly software market updates to over 350 of our key clients and prospects • Planned, budgeted and successfully executed closing dinners in various US and Canadian cities, including: New York City, San Francisco, Chicago, Atlanta, and London, ON • Served as liaison between the Boston office and the corporate facilities manager and Human Resources located in New York • Successfully worked with Human Resources to schedule superdays to recruit and/or interview analysts, interns and associates • Oversaw many aspects of new hire initiation, including coordination of seating arrangements, IT support, obtaining access badges and scheduling of fingerprinting • Participated in training of new temporary and permanent administrative assistants • Collaborated with local transitional homes and conducted a holiday toy drive supported by our office Show less

Executive Assistant to the Governor's Policy Advisor

• Oct 2004 - Mar 2005

Representative of External Relations

• Mar 2004 - Oct 2004