Julie James (nee Lockwood)
Senior Consultant at ISCC Ltd- Claim this Profile
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Bio
Credentials
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MBICSc
BICScMar, 2015- Nov, 2024
Experience
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ISCC Ltd
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United Kingdom
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Business Consulting and Services
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1 - 100 Employee
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Senior Consultant
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Sep 2020 - Present
ISCC Cleaning and Housekeeping SpecialistMany years experience within the cleaning/facilities industry for over 33 years and a long- term member of BICSc (British Institute of Cleaning Science). Expertise, includes the management of cleaning operations within the NHS for 11 years. For the past 25 years I have had a very successful career as a cleaning Sales and Marketing Manager within the Education/ Commercial sectors working with large organisations and medium family managed businesses. My previous experience will greatly assist in my existing new role as a Cleaning Consultant including collation of site information and client requirements, preparation of bespoke cleaning proposals and specifications, producing financial quotations, benchmarking productivity ratios and producing recommendations for innovative solutions in chemicals/equipment. Emphasis is always on quality of service whilst producing value for money. Preparation and delivery of presentations to clients. Regular reviews of existing business to produce further recommendations and efficiencies. Conducting audits, SLA /KPI analysis and feedback. Within my previous positions I taken an active involvement in account management, getting to know each and every customer to ensure that the client’s specific requirements are delivered to complete satisfaction.
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Business Development Manager
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Sep 2013 - Sep 2020
Selling and marketing a range of integrated cleaning and soft services solutions to new and existing business.Management of the bid process from inception to completion.Development of long term client relationships, management of prospective client database,marketing of support service solutions.Mobilising new business in conjunction with the operational teams. My expertise and experience is being utilised to develop and market high value contracts in the commercial, public and private sectors. Selling and marketing a range of integrated cleaning and soft services solutions to new and existing business.Management of the bid process from inception to completion.Development of long term client relationships, management of prospective client database,marketing of support service solutions.Mobilising new business in conjunction with the operational teams. My expertise and experience is being utilised to develop and market high value contracts in the commercial, public and private sectors.
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Kingdom Cleaning
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United Kingdom
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Facilities Services
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1 - 100 Employee
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Business Development Manager
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Aug 2012 - Aug 2013
Selling of cleaning and associated service solutions over the value of £250,000 per annum to major blue chip commercial and public sector business.My role includes the development of long term client relationships, sourcing and tendering of new business including preparation, completion and management of the tender process from inception to completion. Selling of cleaning and associated service solutions over the value of £250,000 per annum to major blue chip commercial and public sector business.My role includes the development of long term client relationships, sourcing and tendering of new business including preparation, completion and management of the tender process from inception to completion.
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Business Development Manager
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Mar 2010 - Jul 2012
Selling and marketing a range of integrated soft services solutions to new and existing business.Management of the bid process from inception to completion.Development of long term client relationships, management of prospective client database,marketing of soft service solutions.Mobilising new business in conjunction with the operational teams and the training of the operational teams in the service delivery solutions on site. Selling and marketing a range of integrated soft services solutions to new and existing business.Management of the bid process from inception to completion.Development of long term client relationships, management of prospective client database,marketing of soft service solutions.Mobilising new business in conjunction with the operational teams and the training of the operational teams in the service delivery solutions on site.
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Business Development Manager-Integrated Services
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Aug 1989 - Mar 2012
Marketing and selling of high value contracts to commercial,public and private sectors.Development of long term client relationships and generation of new business.My roles within Intial included:Sales Team Leader.Management of select Key Accounts.Assisting with Innovative solutions including productivity and machineryIntroduction to Initial of new specialist cleaning business using my expertise including,police authorities,pharmacuetical and clean room cleaning services.
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Education
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Barnstable College
Day Release Course, Restaurant, Culinary and Catering Management -
Holsworthy Comprehensive School
5 'O' Levels and 1 'A'Level, Maths,English,English Lit,Geography and Art