Experience

Passare

• United States
• Software Development
• 1 - 100 Employee

• Implementation Manager

  • Aug 2016 - Present

   Responsible for analyzing the funeral homes day to day business, setting up their Passare platform with all the specifications necessary, and then training the owners and staff to fully utilize the system Manage each account after training to ensure they are satisfied with the software and continue to grow their business by implementing new features of the system Assist firms in integrating our software with QuickBooks, Sage, Great Plains and other accounting software Help firms create new documents in Microsoft Word and Adobe PDF using table tags and other formulas so these documents will prepopulate data from Passare, allowing them to save hours filling out forms Teach staff how to customize reports from Passare and then manipulate data if necessary, in Microsoft Excel Keep track of daily activities using HubSpot CRM system, this includes creating and closing out tickets for support calls

• Account Executive

  • Oct 2015 - Aug 2016

  I serve the funeral profession as a knowledgeable, trusted business advisor in a changing marketplace. My goal is to empower my funeral home clients to leverage the online marketplace to reach today's funeral consumers. With Passare’s innovative collaboration center, families and funeral directors can interact any time, anywhere to effectively plan a meaningful end-of-life celebration. Passare improves communication with families, increases operational efficiencies, and generates additional revenue. To learn more about Passare’s unique end-to-end solution for funeral service, please contact me through LinkedIn or email me at julie@passare.com



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Mid Market Acquisitions Representative

  • Feb 2015 - Oct 2015

  Responsible for 300 plus Mid Market businesses. Covering the West Texas area. Specializing in Fiber Internet, Mobility Solutions, and much more. AT&T has a vast portfolio of solutions for Business customers and can help bring your company up to speed with the latest technology. We pride ourselves in making businesses run more efficiently.

• Regional Sales Manager, West Texas

  • Oct 2012 - Feb 2015

   Manage, direct, and supervise six assigned outside direct sales representatives who sell all company products into an assigned territory Formulate sales plans for teams assigned accounts and provide tactical input to leadership Participate in the assignment of territories and accounts to Sales Representatives  Provide expertise and consultation to assist with difficult customer problems and participate in important negotiations with key customers and support large account sales Spend majority of time out in the field on sales calls with account representatives to observe, coach and develop for success  Position requires organizational and technical knowledge sufficient to resolve complex customer problems Manage the work efforts of six individual contributor direct reports and influence hiring, firing, performance appraisals, and pay reviews.



AT&T Business Integrated Solutions

• Account Manager

  • Apr 2007 - Oct 2012

   Responsible for selling wireline, mobility, and AT&T mobile applications to small and medium size businesses Manage a module of 6700 plus business accounts across Abilene, Snyder, Big Spring and Lubbock. Takes on management responsibilities in support of the Sales Manager position. As a BAM was responsible for the Midland and Odessa module, managing medium to large businesses. Maintain proficiency in all areas of customer service including billing, retention, and equipment issues. Responsible for prospecting and developing relationships with small businesses to sell all products and services offered by AT&T. Responsible for managing relationships with corporate owned retail managers and sellers.



Gaylord Texan

• Guest Service Agent

  • 2004 - 2007