Experience

Emerson's Ale House
• Restaurants
• 1 - 100 Employee
• Bartender

  • Jun 2022 - Present


Renaissance Schaumburg Convention Center Hotel

• United States
• Hospitality
• 1 - 100 Employee

• Bartender

  • Oct 2016 - Aug 2022

  -Created meaningful connections with guests while personalizing their experience -Prioritized execution of tasks in a high intensity atmosphere -Anticipated guests’ needs while maintaining great attention to detail -Ensured accuracy of food and beverage orders -Utilized problem solving skills by evaluating guest’s issues and generating solutions -Created meaningful connections with guests while personalizing their experience -Prioritized execution of tasks in a high intensity atmosphere -Anticipated guests’ needs while maintaining great attention to detail -Ensured accuracy of food and beverage orders -Utilized problem solving skills by evaluating guest’s issues and generating solutions



TGI Fridays

• United States
• Restaurants
• 700 & Above Employee

• Associate Manager

  • Jun 2016 - Sep 2016

  -Supervised the dining room, performed table touches and engaged with guests in a meaningful way -Computed daily reports and ensured accuracy of data -Oversaw FOH and BOH employees -Enhanced team productivity as a shift leader by delegating tasks -Maintained a positive attitude and provided encouragement to team members -Supervised the dining room, performed table touches and engaged with guests in a meaningful way -Computed daily reports and ensured accuracy of data -Oversaw FOH and BOH employees -Enhanced team productivity as a shift leader by delegating tasks -Maintained a positive attitude and provided encouragement to team members



TGIFridays

• United States
• 1 - 100 Employee

• Bartender

  • Jul 2013 - Sep 2016

  -Executed high energy performance in a fast-paced environment -Formed long-lasting relationships with guests -Collaborated with other bartenders while fostering teamwork -Created handcrafted cocktails with passion and care -Performed and exceeded the Steps of Service Standards -Executed high energy performance in a fast-paced environment -Formed long-lasting relationships with guests -Collaborated with other bartenders while fostering teamwork -Created handcrafted cocktails with passion and care -Performed and exceeded the Steps of Service Standards



Flat Top Stir-Fry Grill

• United States
• Restaurants

• Food Server

  • Sep 2009 - Mar 2011

  -Assisted guests in selecting food items -Maintained appearance of front entrance and server section -Addressed and helped resolve guest concerns -Accurately followed food safety and sanitation practices -Assisted guests in selecting food items -Maintained appearance of front entrance and server section -Addressed and helped resolve guest concerns -Accurately followed food safety and sanitation practices



Flat Top Grill

• Restaurants
• 1 - 100 Employee

• Hostess

  • Mar 2009 - Sep 2009

  -Enthusiastically greeted each guest at the door in a warm and welcoming manner -Managed in-person and telephone guest inquiries, customer service requests, and reservation bookings -Helped in assisting the flow of the restaurant by managing wait times -Walked guests to their designated table and provided information about special promotions -Assisted servers by helping deliver food, fill drink orders, and bus tables -Enthusiastically greeted each guest at the door in a warm and welcoming manner -Managed in-person and telephone guest inquiries, customer service requests, and reservation bookings -Helped in assisting the flow of the restaurant by managing wait times -Walked guests to their designated table and provided information about special promotions -Assisted servers by helping deliver food, fill drink orders, and bus tables