Sales Manager

• Nov 2022 - Present

Sales Representative

• Apr 2021 - Present

Sales Representative

• May 2019 - Mar 2021

Responsible for building sales territory within Mississauga Brampton and Etobicoke. As well supporting existing customers to ensure their needs are met and any issues that arise are addressed. I have a passion for the food industry and very driven to provide excellant service to new and existing customers. With this role I set goals, work collaboratively with everyone to ensure customers needs are met. I thrive on challenge and work with a diverse team to deliver the best results to our customers.Through this role I obtain new customers through cold calling, I expand existing sales by understanding each of my customers unique needs. I work with my manager to set goals and targets and have open communication with our warehouse to ensure our customers needs are exceeded.

Store Manager

• Mar 2021 - Nov 2022

Deli Cheese Manager

• Nov 2018 - May 2019

Maintain high quality products, freshness and excellant customer service. Train and development of team Attention to detail of all areas of the store Adhere to food safety practices Adhere to health and safety practices Ensure the customer experience is positive within teams Communication between all departments, asm and store manager and specialists Maintain high quality products, freshness and excellant customer service. Train and development of team Attention to detail of all areas of the store Adhere to food safety practices Adhere to health and safety practices Ensure the customer experience is positive within teams Communication between all departments, asm and store manager and specialists

Chef/ Manager

• Mar 2018 - Jul 2018

Using the freshest of ingredients prepare high quality fresh and innovative menu items for employees at Alectra Hydro Account. As well cater to office functions, adhere to food safety guidelines, health and safety, as well all aspects of running of a kitchen operation. Using the freshest of ingredients prepare high quality fresh and innovative menu items for employees at Alectra Hydro Account. As well cater to office functions, adhere to food safety guidelines, health and safety, as well all aspects of running of a kitchen operation.

Deli & Cheese Manager

• Apr 2012 - Mar 2018

Deliver Excellence and create lasting impression for our customers through customer satisfaction and trusting relationships: • Upholding and modeling the company's values of honesty trustworthiness and mutual respect in all actions and behaviours • Hiring, motivating and developing team members and providing regular feedback • Ensure team members understand and comply with company standards, policies and procedures including health and safely, loss prevention and food safety • Provide input into the planning and budgeting process • Meet financial objectives through effective merchandising techniques and inventory management • Ensure proper scheduling • Adhere to budget sales, margin and targets • Responsible for handling team members and customers issues when they arise • Ensure department maintains customer service levels, production levels and product levels according with the business • Ensuring all Standard Operating Procedures are followed and adhered to

DENNINGER CHEF & CATERING

• Oct 2006 - Mar 2012

Developed and introduced a catering menu for the company • Increase catering by going into the community to introduce new catering menu to local businesses • Assisted with Denninger's annual calendar while working with photographer • Introduce and successfully build the prepared meals business within the company • Successfully manage majority of catering events in house as well as off premise • Develop new recopies for the company • Introduced a line "Chef's Creations" to the meat department, generating sales • Training and development of staff within the catering department • Develop demonstrations • Organize daily job duties amongst team so that the production of food and service run efficiently and smoothly. • Ensure customer's needs are met, if an incident / problem occurs; make sure it is dealt with in a professional manner, so it does not repeat itself. • Monitoring waste to keep to a minimum .for waste factor reasons why and correct it! • Adhere to product rotation • Demonstrate the ability to relate to a wide range of people and their personalities (students mature staff) recognize each as an individual and utilize them for their strengths. • Demonstrate ability to co-ordinate while working in a fast paced environment and work under pressure. • Be able to delegate jobs to employees • Keep employees focused and occupied • Inspire team, create a positive working environment • Create an interesting and simplified and consistent menu within reason! • Maintain and adhere to health and safety standards amongst staff and self • Having a menu that is cost efficient yet produces maximum sales output • Customer service is TOP priority and good service. • Inspire team members work together if one fails you all fail! • Work at Denninger's processing plant to develop new food items into the company while working as a test kitchen chef

PRODUCTION CHEF

• Jun 2003 - Oct 2006

Provided all the necessary set up for banquets and daily food production • Worked in all aspects of the kitchen from banquets to line, for small quantity and large quantity food production • Trained apprentices • Adhered to food standards and health and safely • Always made sure production of food was of top quality • Kept employees focused to ensure time was well managed Provided all the necessary set up for banquets and daily food production • Worked in all aspects of the kitchen from banquets to line, for small quantity and large quantity food production • Trained apprentices • Adhered to food standards and health and safely • Always made sure production of food was of top quality • Kept employees focused to ensure time was well managed

Chef Manager

• Mar 2001 - May 2003

Led a team @ Café 2000, a food service facility within McMaster University, as well overseeing two other coffee kiosk units within the food service establishment. Led a team @ Café 2000, a food service facility within McMaster University, as well overseeing two other coffee kiosk units within the food service establishment.