Experience

Arizona Youth and Family Services

• Mental Health Care
• 1 - 100 Employee

• Program Coordinator

  • Oct 2019 - Present

  · Assist in building organizational culture and improved systems for staff to maintain CLAS and CMRRT audit standards.· Support Program and Clinical Director in establishing objectives for teaching staff, monitoring performance, and further developing systems for professional development.· Facilitate orientation and training of case managers; ensure their timely adherence to administrative systems and program documentation. · Management of helpdesk and employee needs/training within the electronic health record and practice management (Next Gen).· Foster and maintain a positive working relationship with other behavioral health agencies and health care plans.· Assist clinical staff and case management with strength-based and culturally sensitive intervention development, crisis management, and discharge planning strategies. Show less

• Lead Case Manager

  • Jan 2012 - Oct 2019

• Behavior Coach

  • Oct 2009 - Jan 2012