Experience

COMUNiTI

• Business Manager

  • Jul 2023 - Present

  A world-class team of specialists reimagining and creating high performing workplaces where people connect, teams perform at their best and business thrives. A world-class team of specialists reimagining and creating high performing workplaces where people connect, teams perform at their best and business thrives.



Earthborne by Design

• Interior Designer

  • May 2021 - Present

  Award-winning interior designer and decorator designing for residential and commercial projects. Responsibilities • Collaborate and support the project director to achieve daily and long-term strategic business objectives • Identify, develop and implement effective solutions to improve business efficiency • Develop concept design and detail design documentation for and interior design project • Prepare FFF&E specification documentation • Engage with clients, suppliers and trades Achievements • Produced documentation for 40 residential interior design projects, including kitchens, laundries, ensuites, bathrooms and living and dining room cabinetry details • Initiated and implemented project management software to improve project communication, define project tasks and responsibilities and control costs • Audited, developed and implemented business process improvements for greater efficiency and effectiveness • NDIS-approved and funded redesigned kitchen, living and study area for a client living with multiple sclerosis to ensure her independence now and into the future Show less



ACTION Australia

• Australia
• Construction
• 1 - 100 Employee

• Business Improvement Manager

  • Feb 2023 - Jul 2023

  Commercial interior fitout refurbishment and construction specialist, providing Australia-wide principal contractor and facilitation services together with their trusted partner GMEC Solutions. Clients include: Suncorp, Flight Centre Travel Group, Cushman & Wakefield, JLL, Great Southern Bank, Swarovski, Footlocker. Commercial interior fitout refurbishment and construction specialist, providing Australia-wide principal contractor and facilitation services together with their trusted partner GMEC Solutions. Clients include: Suncorp, Flight Centre Travel Group, Cushman & Wakefield, JLL, Great Southern Bank, Swarovski, Footlocker.



The Outside Perspective

• Online Media

• Project Coordinator + Graduate Designer

  • Dec 2021 - Dec 2022

  Award-winning building designer specialising in custom residential renovations and new homes. Responsibilities • Collaborate and support project director to achieve daily and long-term strategic business objectives • Manage, in collaboration with director, studio and projects, including programs, budgets and resource planning • Engage with clients, builders, engineers, certifiers and town planners • Prepare detailed fee proposals to present to clients • Conduct site analysis and property searches and identify issues with planning overlays • Develop, in collaboration with director, development applications, building approval documents and contract documentation • Collaborate with director on business development and marketing activities Achievements • Developed a project forecast tool to manage resources and workloads to meet project timelines • Improved project financial tracking using Teamwork • Implemented a new online fee proposal system with automated lead follow ups, using Quotient, • Audited, developed and implemented business process improvements for greater efficiency and effectiveness • Collaborated in Designing Architectural Practice Success Course to transform into a sustainable profitable business Show less



Big House Little House

• United Kingdom
• Real Estate

• Studio Manager

  • Oct 2020 - Jan 2021

  Big House Little House is a highly successful building design studio focussed on the design and specification of custom mid to high-end residential projects. Responsibilities • Collaborate and support director to achieve daily and long-term strategic business objectives • Manage, in collaboration with director, studio and projects • Engage with clients, builders, engineers, certifiers, soil testers and town planners • Prepare detailed fee proposals to present to clients • Conduct site analysis and property searches and identify issues with planning overlays • Develop company marketing collateral, including company brochure, proposal and client brief • Manage online platforms, including Houzz Achievements • Implemented new cloud-based project management software, Asana, including migrating 35 projects from the existing analogue system, via a custom-designed template, to track tasks, define workflows and manage projects • Identify, develop and implement effective solutions to improve business efficiency Show less



Darren James Interiors

• Purchasing & Procurement Intern

  • Jul 2020 - Sep 2020

  An award-winning interior design studio specialising in bespoke residential home renovations, kitchen and bathroom design and interior decorating. Responsibilities • Purchasing and order management for furnishing and construction projects using BuilderTrend • Work closely with design team and construction project manager • Coordinate furniture install days, including delivery of furniture, soft furnishings and accessories • Assisted in the preparation of HIA + IDA Design Award submissions Show less



Urban Monkey

• Australia
• Design Services
• 1 - 100 Employee

• Project Manager, Studio Manager, Designer

  • Aug 2016 - Sep 2020

  Urban Monkey is a bespoke multidisciplinary design studio providing wayfinding, building and industrial design solutions for a number of organisations including Transport NSW, Sydney Trains, Jacobs and GHD. Responsibilities • Support and collaborate with the project director to achieve daily and long-term strategic business objectives • Manage operations and project administration, including workload resourcing, marketing and travel coordination • Prepare, monitor and report on plans, budgets, designs and quality assurance • Identify risks and opportunities, and prioritise workload demands to meet competing deadlines to ensure project success • Coordinate and prepare tender submissions and fee proposals, including copywriting and developing the program and fees • Collaborate, manage and maintain strong relationships with clients, stakeholders and external consultants • Ensure adherence to all relevant standards, legislation, regulations, policies and agreements • Conduct and document site analyses, site planning and existing signage • Develop and coordinate concept and detailed documentation and defect inspections Achievements • Transformed business and required systems, in collaboration with the director, from a sole operator to a small team to manage multiple major projects • Managed, and collaborated with the director and TfNSW, to roll out an integrated wayfinding system to 54 urban and rural train stations • Achieved a 100% success rate in meeting project timelines and budgeting requirements • Successful in winning 10 tender submissions to the TfNSW Customer Services Division and Wayfinding Design Panel • Coordinated and developed documentation for almost 60 projects – drawings, setouts, schedules • Received consistently excellent feedback from TfNSW on the project and team performance • Initiated, coordinated and developed company website • Managed the commencement of Integrated Management System – Quality ISO 9001; Environment 14001; and Safety 45001 Show less



Blackwell's Design Co

• United States
• Individual and Family Services

• Project Manager, Studio Manager

  • Mar 2015 - Aug 2016

  Award-winning multi-disciplinary studio delivering integrated design programs. From brand strategy to logo design, campaign development through to exhibition development and design. Key clients include Wallace Bishop, Hardy Bros and Flight Centre Travel Group’s brands, including Travel Associates, FCM Travel Solutions, Corporate Traveller, Flight Centre Business Travel and Flight Centre First and Business. Responsibilities • Support and collaborate with the project director to achieve daily and long-term strategic business objectives • Manage operations and project administration, including workload and resource allocation • Prepare, monitor and report on program and budget, identifying risks and priorities, to ensure budget and plans met • Manage design and documentation of fitout for retail travel stores and corporate travel offices • Manage designers, copywriters, illustrators, photographers and printers to produce marketing, publishing and fitout materials • Coordinate and prepare fee proposals, including developing program and fees • Collaborate, manage and maintain strong relationships with clients, stakeholders and external consultants Key achievements • Transformed business and required systems, in collaboration with the director, from a sole operator to a team of eight • Developed, in collaboration with the principal designer, Travel Associate retail fitout, for a national roll-out • Project managed, the Wallace Bishop 'The Diamond Guide', awarded 'Highly Commended' in the 2016 Australasian Catalogue Awards • Project managed with the principal designer the reverse brief and inception of Flight Centre Travel Group’s Museum of our Story, an unconventional museum of 40 years and 1km of visual stories and archives • Coordinated a photo shoot for Wallace Bishop’s Diamond and Swiss Watch Guide Catalogue • Produced brand fitout guidelines for cohesive design across national and international retail travel stores and corporate travel offices Show less



Flight Centre

• Australia
• Travel Arrangements
• 100 - 200 Employee

• Project Manager, Editor, Copywriter

  • Nov 2004 - Mar 2015

  Flight Centre Travel Group is one of the world’s largest travel groups, consisting of vast leisure and corporate networks with 30 brands and 20,000 employees across the globe. The Artworks Design Studio supported their business, marketing and fitout initiatives, globally. Responsibilities • Collaborate with the marketing team to produce marketing and campaign materials • Manage a team of designers to produce marketing materials • Maintain brand consistency across all brands globally • Manage the publication of the annual suite of 30 brochures for Infinity Holidays, including developing, monitoring and reporting on project budgets, schedules and resource allocation • Manage the design and production of fitout-related marketing material in collaboration with the Property - Retail Design team • Liaise and negotiate with suppliers regarding procurement, installation and distribution • Edit and copywrite for travel brochures Key achievements • Managed the design and production of fitout-related marketing material for all retail and corporate brands • Managed the annual publication of Infinity Holidays 30+ brochure range over a three-year period • Audited global campaigns for brand consistency and adherence to guidelines • Managed design and production of marketing material for 10 national travel expos for six brands • Managed production of monthly campaign materials (instore, online, tv, direct marketing) for five brands • Overhauled studio’s brand assets, file structure, naming conventions and version control • Developed a brochure style guide and proofreading guidelines for Infinity Holidays Show less