West Michigan Operations Manager

• Mar 2022 - Present

West Michigan Supervisor

• Oct 2017 - Mar 2022

West Michigan Supervisor – Coordinates with Michigan Manager to ensure detailed cleanings that meet customers approval in western Michigan– Oversight of employees to ensure safety and accountability of cleanings– One-on-one customer interaction to schedule cleanings– Responsible for weekly inventory and ordering of supplies– On-Call 24/7 – Emails, phone calls– Frequent travelling across the state– Works directly with managers to create quarterly, monthly, annual billings for base customers– Responsible for employee’s schedules including time off requests and vacation– Acts as the Michigan Manager when the Michigan Manager is unavailableAircraft Detailer – Detail oriented work with high standards driven towards perfection– Private aviation– Interaction with aircraft pilots, owners, mechanics and line crew to coordinate completion of cleanings– Overall care for the exteriors and interiors of aircraft– Frequent travel across the state, includes working outdoors– Flexible scheduling due to inconsistent flight schedules– Overall safety of area of operations Show less

Fleet Supervisor

• Nov 2018 - Mar 2020

Aircraft Detailer

• Oct 2016 - Oct 2017

Varied Positions

• Mar 2014 - Jan 2017

Fashions – Ensured baby department shelves were stocked – Rotation of baby food and disposal of out of date product – Endcaps fully stocked and rotated based on corporate standard – Organization of backroom pallet racking and carts – Responsible for overturn of backstock weekly – Responsible for overages and stock losses within the baby department – Responsible for clearance and sale signage – Customer service driven – Help out other team members with organization of the sales floor – Achieved Full-Time status Inventory Coordinator (GM) – Ensured products were stocked on shelves with a priority towards sale items – Responsible for adjusting inventory balances at the end of each day – Oversight of stock losses, overages, billings, and mislabeled shipments – Customer service when on sales floor – Responsible for overturn of backstock weekly – Responsible for organization of back room – Responsible for proper sale signage Common/Layout Area – Detail oriented – Different objectives each week/set finishing goals – Always fulfill those goals – Team focused and help others when needed – Delegate with team and complete tasks with minimal supervision – Customer service and asking for help if needed from coworkers – Talk and discuss issues with other teams within the store – Assist in delegating tasks – Filing and updating of new diagrams and sets Receiving – Examine shipments – Communication with supervisors – Prioritizing time and work to complete tasks in a given amount of time Show less

Internship

• Apr 2014 - Aug 2014

– Created Found Property Reports – Answered telephones – Assisted individuals who came into the office – Printed and filed SDS – Assisted in scheduling and creating of appointments – General organization found in a business-like setting – Created Found Property Reports – Answered telephones – Assisted individuals who came into the office – Printed and filed SDS – Assisted in scheduling and creating of appointments – General organization found in a business-like setting