Experience

A Second Opinion LLC

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Team Lead

  • Apr 2017 - Present

  • Manage a team of Digital Marketers/Customer Success Strategists to ensure:new client account launches meet deadlinescurrent accounts reach company set objectives• Train and On-board new account managers and ensure smooth transition of current client accounts

• Account Manager

  • Jan 2015 - Apr 2017

  • Develop, manage and strategically execute multiple Pay Per Click (PPC) Accounts in Google AdWords and Bing Ads• Implement local SEO strategies to improve organic rankings and rank Google My Business/Map listings• Evaluate detailed statistics about a website's traffic and traffic sources to measure conversions using Google Analytics • Create customized content for customer websites• Develop/execute data mining and link building strategies• Create & Implement Click-To-Call Campaigns and Geo-Routed Phone Numbers via Marchex Phone Systems• Prepare and deliver presentations describing what SEO, PPC, & SEM is to customers resulting in new customer contracts.



PAREXEL

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Requirements Analyst

  • Jul 2014 - Jan 2015

  • Write study design specifications and managed the development of individual projects in accordance with pharmaceutical client needs in compliance with study protocol and client meetings• Ensure that all project requirements have been stated unambiguously and that inconsistencies, omissions, and errors have been detected and corrected• Help the project team to identify, control, and track requirements and changes to requirements at any time as the project proceeds• Ensure compliance with SOPs and other relevant regulatory agency regulations• Resolved client problems or questions they might have through the development stage and after study handover

• Live Study Manager

  • Mar 2012 - Aug 2014

  • Provide support to the Project Manager on study related duties during pre go-live activities• Participate in study design meetings• Responsible for live study support activities including client contact • Create call flow documentation as necessary• Lead client acceptance testing process• Manage the complete project amendment process• Communicate with clients as necessary on any aspect of study



University of North Carolina at Wilmington

• United States
• Movies, Videos, and Sound

• Research Assistant

  • Jul 2009 - Aug 2014

  • Shellfish genetics: Quantify genetic variation within and among oyster populations in NC using microsatellites and sequencing of nuclear genes • Assess the value of seeding restored oyster reefs by analyzing oyster disease prevalence and intensity on various reefs with qPCR • Assist in oyster and scallop husbandry for the UNCW Shellfish Hatchery• Participate in lab meetings to discuss development of on-going projects • Maintain lab cleanliness and keep track of lab supplies



Environmental Defense Fund

• Oceans Department Intern

  • Feb 2009 - May 2009

  • Assist in creating a website and database of fisheries management catch shares programs on a global scale• Participate in team meetings to develop ocean conservation related projects • Assist in creating a website and database of fisheries management catch shares programs on a global scale• Participate in team meetings to develop ocean conservation related projects



Mote Marine Laboratory & Aquarium

• United States
• Research Services
• 200 - 300 Employee

• Aquatic Toxicology Intern

  • Oct 2008 - Nov 2008

  • Quantify concentrations of persistent organic pollutants in sediment and fish samples from Alaska

• Marine Mammal Conservation Intern

  • Aug 2008 - Oct 2008

  • Photo-identify manatees by scar patterns via boat and aerial surveys to assess habitat use and population status



Wake Forest University

• United States
• Higher Education
• 700 & Above Employee

• Research Assistant

  • Sep 2004 - May 2008

  • Avian hematology: spectrophotometric assays of plasma metabolites to determine health and body condition of wild birds from the Galapagos Islands• Avian immunology: protein electrophoresis and enzyme linked immunosorbent assays to determine immunoglobulin levels in long-lived seabirds• Biochemistry lab preparation: prepared reagents and buffers, calibrated and maintained instruments• Bibliographic research: computerized literature search, acquisition, and classification for research review papers on seabird demography and hematology