Experience

Saint Paul University

• Canada
• Higher Education
• 100 - 200 Employee

• Communication Officer

  • Sep 2019 - Present



Speech-Language & Audiology Canada

• Canada
• Non-profit Organizations
• 1 - 100 Employee

• Communication Specialist

  • Feb 2017 - Sep 2019

  My major project at SAC was to lead the planning and roll-out of Speech and Hearing Month, which is a national awareness campaign. This project included developing and managing social media campaigns, an outreach program with children’s hospitals and content on the Speech and Hearing Month website (speechandhearing.ca). My other responsibilities included: • Developing strategic communication plans for SAC’s various programs and projects • Collaborating with my colleagues – including a graphic designer and content experts – to create website content, posters, information sheets and brochures for members and the general public • Managing the content on SAC’s websites, which use Drupal and Wordpress as their content management platforms • Generating evaluation reports based on membership surveys, Google analytics and social media insights to inform future campaigns and communication strategies • Overseeing SAC’s Facebook advertising Show less



CFICE (Community First: Impacts of Community Engagement)

• Ottawa, ON

• Volunteer Contributor

  • Oct 2015 - Sep 2017

  I contributed content to CFICE's monthly newsletter by: • Researching affiliated research projects and issues • Interviewing key researchers and community partners • Writing partner profiles, issue-based articles, and project highlights In 2015, I also helped manage the C2UExpo social media using Hootsuite, and created content for the multiple social media platforms. I contributed content to CFICE's monthly newsletter by: • Researching affiliated research projects and issues • Interviewing key researchers and community partners • Writing partner profiles, issue-based articles, and project highlights In 2015, I also helped manage the C2UExpo social media using Hootsuite, and created content for the multiple social media platforms.



Postmedia Network Inc.

• Canada
• Book and Periodical Publishing
• 700 & Above Employee

• Campaign Coordinator

  • Sep 2014 - Feb 2017

  In this position, I worked closely with a number of teams to ensure that digital ad campaigns were booked, billed, and delivered optimally. Some of my specific tasks included: • Proofing creative with the client to ensure their satisfaction • Generating campaign performance reports • Providing late creative and delivery reports to help ensure campaigns perform optimally • Providing general assistance and information related to digital ad campaigns In this position, I worked closely with a number of teams to ensure that digital ad campaigns were booked, billed, and delivered optimally. Some of my specific tasks included: • Proofing creative with the client to ensure their satisfaction • Generating campaign performance reports • Providing late creative and delivery reports to help ensure campaigns perform optimally • Providing general assistance and information related to digital ad campaigns



CHUO, Campus and Community Radio

• Ottawa, Ontario

• Production Volunteer

  • Sep 2013 - Sep 2014

  • Wrote scripts for promos and advertisements • Helped record and edit advertisements and program content • Wrote scripts for promos and advertisements • Helped record and edit advertisements and program content



Electricity Canada

• Canada
• Non-profit Organizations
• 1 - 100 Employee

• Communications Coordinator

  • Oct 2013 - Aug 2014

  • Created monthly Google Analytics reports • Managed the production-tracking spreadsheet for the 2014 members directory • Coordinated with CEA members to gather updated information for the creation of the annual members directory • Maintained the Contact Management database • Formatted and prepared the monthly CEA@Work newsletter for distribution in MailChimp, as well as managed the subsequent bouncebacks • Contributed to the maintenance of procedural documents • Updated webpages using Web Baker software Show less



Canadian Disability Policy Alliance

• Queen's University, Kingston, Ontario

• Communications Assistant

  • Nov 2012 - Sep 2013

  • Helped with the knowledge transfer of academic and professional reports into comprehensive articles for the public • Created infographics to display research findings in a clear and accessible manner for a wider audience • Wrote press releases and newsletter articles that brought the CDPA's research findings to the public • Helped with the knowledge transfer of academic and professional reports into comprehensive articles for the public • Created infographics to display research findings in a clear and accessible manner for a wider audience • Wrote press releases and newsletter articles that brought the CDPA's research findings to the public



Queen's University

• Canada
• Higher Education
• 700 & Above Employee

• • Sep 2011 - Sep 2013

  For my Master's project, I researched contemporary radio audiences. In particular, I looked at how the definition of radio as a broadcast medium is changing (i.e. web-radio, on demand streaming, and podcasts), as well as its evolving relationship with audiences. My project focused primarily on public radio in Canada.

• • Sep 2011 - Apr 2013

  • Organized and directed learning discussions and activities• Marked essays and projects• Worked with students to advance their understanding of course material



CFRC, Campus and Community Radio

• Kingston, Ontario

• Outreach Volunteer

  • Jun 2013 - Aug 2013

  • Helped with community outreach at local events • Helped with community outreach at local events



CHF (formerly Canadian Hunger Foundation)

• Ottawa, Canada Area

• Communications Officer

  • Sep 2009 - Jun 2011

  One of the most rewarding experience with CHF was conducting a donor/readership survey and analyzing the results. Through this project, I was able to help several departments – including fundraising, education, and outreach – guide their campaigns for greater success with the public. • Created and conducted online surveys to gain more information about donors and their satisfaction with CHF’s communication products • Applied survey findings to enhance CHF’s communication products and to increase donor satisfaction • Integrated curiosity and creativity to develop new content for CHF communication, including article ideas and social media features (e.g. CHF archive photos, themed tweets, etc) • Wrote and researched articles for newsletters and e-bulletins • Created and maintained CHF’s social media presence (i.e. Twitter, Facebook, Flickr, and YouTube) • Represented CHF at Toronto Documentary Festival and provided third-party support for a documentary pitch to broadcasters and distributors Show less



Department of National Defence

• Canada
• Armed Forces
• 700 & Above Employee

• Communications Assistant

  • Jan 2009 - May 2009

  • Created and conducted a survey to assess the quality and reception of communication products • Managed and created web content using the TeamSite program • Researched, wrote and edited articles for Materiel Matters, the Materiel Division’s quarterly magazine • Attended and photographed events including press conferences and equipment inspections • Created and conducted a survey to assess the quality and reception of communication products • Managed and created web content using the TeamSite program • Researched, wrote and edited articles for Materiel Matters, the Materiel Division’s quarterly magazine • Attended and photographed events including press conferences and equipment inspections



The Bay Postal Outlet

• Ottawa, Canada Area

• Postal Clerk

  • Oct 2007 - Nov 2008

  • Helped clients find the appropriate postal services for their needs • Facilitated international money transfers and money orders for clients • Helped clients find the appropriate postal services for their needs • Facilitated international money transfers and money orders for clients



Patrimoine canadien -- Canadian Heritage

• Canada
• Government Administration
• 700 & Above Employee

• Junior Communications Officer

  • May 2008 - Aug 2008

  • Wrote the official speech for the Minister attending the 2008 Historica Fair • Wrote and edited communication products (e.g. ministerial messages and press releases) • Compiled media clippings for various divisions, including Official Languages, Copyright and Broadcasting • Conducted media and public environment analyses for use in Minister Event Proposals and as general information • Wrote the official speech for the Minister attending the 2008 Historica Fair • Wrote and edited communication products (e.g. ministerial messages and press releases) • Compiled media clippings for various divisions, including Official Languages, Copyright and Broadcasting • Conducted media and public environment analyses for use in Minister Event Proposals and as general information



The Fulcrum Publishing Society

• Canada
• Newspaper Publishing
• 1 - 100 Employee

• Volunteer Contributor

  • Sep 2006 - Oct 2007

  • Researched the University of Ottawa Archives for content for the Looking Back feature • Proofread content • Wrote articles for the News section of the weekly paper • Researched the University of Ottawa Archives for content for the Looking Back feature • Proofread content • Wrote articles for the News section of the weekly paper



Municipality of Chatham-Kent

• Canada
• Government Administration
• 400 - 500 Employee

• Historical Interpreter

  • May 2007 - Sep 2007

  • Provided costumed tours of a heritage (c. 1875) home • Informed the public about local history and artefacts • Customized tours according to visitors’ interests • Provided costumed tours of a heritage (c. 1875) home • Informed the public about local history and artefacts • Customized tours according to visitors’ interests