Experience

Channel Partner Engagement Solutions by Maritz

• Advertising Services
• 100 - 200 Employee

• Director, E-Commerce Solution Management

  • Apr 2015 - Present

  Provide operational direction of the Store Operations-Solution Management & Implementation team to deliver the Rewards & Fulfillment commerce storefront website, digital programs, and all related upstream and downstream interface systems to support the R&F Rewards platform environment, capture sold program revenue and drive increased GP. Carry out the vision and strategy of the Store Operations Solution Management discipline through efficient and effective business, data and information… Show more Provide operational direction of the Store Operations-Solution Management & Implementation team to deliver the Rewards & Fulfillment commerce storefront website, digital programs, and all related upstream and downstream interface systems to support the R&F Rewards platform environment, capture sold program revenue and drive increased GP. Carry out the vision and strategy of the Store Operations Solution Management discipline through efficient and effective business, data and information management processes. Oversee the catalog, price list and promotions set-up and ongoing management of Awards programs and promotions in a highly collaborative environment, requiring significant interfaces with leaders in other disciplines and organizational areas to prioritize and deliver requests and projects across the R&F Commerce suite. Direct projects and processes that have a high degree of complexity and multiple integration points within R&F and Maritz Motivation Solutions. Ensure client and participant experiences are maintained at the highest possible level with immediate resolution of any issues. Directly impacts financials driving to projects. Provide operational direction and management to a team of 25 direct and indirect reports. Key contributor to the development and evolution of Store Operations strategy. Oversee the Client Mailing Services Warehouse, Print on Demand Center, as well as Client Communications Group. Show less Provide operational direction of the Store Operations-Solution Management & Implementation team to deliver the Rewards & Fulfillment commerce storefront website, digital programs, and all related upstream and downstream interface systems to support the R&F Rewards platform environment, capture sold program revenue and drive increased GP. Carry out the vision and strategy of the Store Operations Solution Management discipline through efficient and effective business, data and information… Show more Provide operational direction of the Store Operations-Solution Management & Implementation team to deliver the Rewards & Fulfillment commerce storefront website, digital programs, and all related upstream and downstream interface systems to support the R&F Rewards platform environment, capture sold program revenue and drive increased GP. Carry out the vision and strategy of the Store Operations Solution Management discipline through efficient and effective business, data and information management processes. Oversee the catalog, price list and promotions set-up and ongoing management of Awards programs and promotions in a highly collaborative environment, requiring significant interfaces with leaders in other disciplines and organizational areas to prioritize and deliver requests and projects across the R&F Commerce suite. Direct projects and processes that have a high degree of complexity and multiple integration points within R&F and Maritz Motivation Solutions. Ensure client and participant experiences are maintained at the highest possible level with immediate resolution of any issues. Directly impacts financials driving to projects. Provide operational direction and management to a team of 25 direct and indirect reports. Key contributor to the development and evolution of Store Operations strategy. Oversee the Client Mailing Services Warehouse, Print on Demand Center, as well as Client Communications Group. Show less