Experience

Innovative Rx Strategies
• United States
• Business Consulting and Services
• 1 - 100 Employee
• Senior Pharmacy Consultant

  • Feb 2023 - Present


MedImpact Healthcare Systems

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Account Manager III

  • Nov 2012 - Jan 2023

  Primary daily contact for account activities that include all operational needs such as eligibility, claim adjudication, benefit/formulary set-up, pharmacy networks, EGWP, RDS, reporting, employer implementations, escalated member issues, and project management. Client advocate and liaison in all operational areas to ensure client satisfaction and retention. Manages benefit design for self-funded groups such as small to large employers, national employers, unions, government entities, school districts, hospital systems, brokers, consultants, and third party administrators. Participates in finalist meetings with key decision-makers such as consultants, C-Suite, Trustees, and Board members. Manages the development of project plans and oversees successful completion of milestones and deadlines in an efficient, timely manner with internal and external partners. Leads new employer implementations that cover all areas that include benefit set up, pharmacy networks, eligibility, file feeds (HSA, HRA, or custom disease mgmt. programs), prior authorizations, and member materials. Contributor in quarterly meetings with consultants, C-Suite, Board and Trustee members. Assigned mentor to newly hired Account Managers. Show less



Express Scripts, Inc.

• United States

• Account Manager

  • Mar 2006 - May 2012

  Primary daily contact for account activities that included operational needs such as eligibility, claims, Medicare, reporting, trend analysis, implementations, participant materials, and escalated member issues. Client advocate and liaison in all operational areas to ensure client satisfaction and retention. Experienced working with national employers (Fortune 500 & Fortune 100), self-funded employer groups such as unions, government (state and local), school districts, brokers, consultants, and third party administrators. Monitored client benefit trends and conducted analysis to ensure optimal plan alignment. Participated in finalist meetings with key decision-makers and executives such as C-Suite, trustees, and Board members of various employers. Assisted in managing projects, processes and testing on corporate initiatives as determined by leadership. Conducted new implementations as well as benefit and pricing changes per client contract. Experienced working with Medicare plans within CMS guidelines. Mentored new Account Managers. Show less


Long Beach Acceptance Corp
• Financial Services
• 1 - 100 Employee
• Account Manager

  • Aug 2005 - Jan 2006

Bay View Acceptance Corporation
• United States
• Banking
• Area Sales Manager

  • Mar 2004 - May 2005

Wells Fargo
• United States
• Financial Services
• 700 & Above Employee
• Area Sales Manager

  • Nov 2002 - Mar 2004

Enterprise Rent-A-Car
• United States
• Real Estate
• Branch Business Manager

  • May 1994 - Nov 2002