Experience

AGFS Business Consultancy Services

• Staffing and Recruiting
• 1 - 100 Employee

• Recruitment Specialist

  • Mar 2022 - Present

  AGFS Business Consultancy Services is an Interim and Permanent Recruitment Consultancy firm providing support to clients across APAC, UK, USA, and Australia. Experienced in contingency and retained search, mostly specializing in mid to executive level in ICT and Financial services. Recruiting and placing positions across diverse and various ICT and Financial roles for both Permanent and Contract roles for wide range of accounts that involves client and candidate relationship management within Australia and Asia Pacific market. • End to End Recruitment process. Sourcing, Profiling candidates against the role/job opening • Passive Sourcing/Cold Calling and Screening candidate's experiences and its relevance to the role • Responsible in data management of candidates • Sourcing of qualified candidates for specific job orders, using job boards (LinkedIn Recruiter, Seek, EFinancial), applicant tracking systems (JobAdder, Vincere), company web sites, etc. • Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews • Sets up interviews between candidates and hiring managers • Involves recruiting passive candidates, through phone calls, emails and general relationship-building.• • Keeps our ATS up-to-date and use a metrics driven approach to get results and drive hires • Skilled in using tools such as Salesforce, CMS (Fieldglass), eFinancial Tools: Excel, JobAdder, LinkedIn Recruiter, Vincere, EFinancial, Seek, Salesforce Show less



CSS Corp

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Team Lead

  • Nov 2011 - Present

  Managing and supporting my team members of 15 (Technical Engineers), providing motivations, clear goals and objectives to my team members to succeed in attaining and maintaining our targets. Organizing and taking initiatives in decision making. Driving tickets or outages to resolution, adhoc support and administration, and lifecycle activities (e.g. patching, upgrades) support in association with capabilities technical teams. Service Desk and Team Management Support,Ticketing, Project / SLA driven service. Engineering team management, leadership skills, excellent communication, ability to prioritize, ability to bring projects and service tickets to successful and timely execution, help desk or SLA driven experience a plus. Excellent Communication skills Activision (Gaming Account specifically COD) Player Support Team Lead May 2021 to present Corsair (Computer Hardware and Peripherals) Customer Service Team Lead May 2017 to May 2021 ASUS Technical Support Representative/Escalations November 2014 to May 2017 Singapore Postal Service Customer Service Representative/Email Support/BU Coordinator November 2011 to November 2014 Show less