Julianne Spillane
Customer Services Manager at Air Vanuatu- Claim this Profile
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Bio
Experience
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Air Vanuatu
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Vanuatu
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Airlines and Aviation
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100 - 200 Employee
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Customer Services Manager
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Dec 2011 - Present
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Customer Service Manager
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Dec 2011 - Present
- High levels of self-reliance, resilience, adaptability and motivation.- Well-developed computer skills, with an active interest in and aptitude for commercial technology.- Strong analytical, problem solving and communication skills.- The ability to interact, cooperate and collaborate effectively with others.- Strong leadership skills,Excellent time management and organizational skillsExcellent written and verbal communications skillsAdvanced MS office skillsStation, GHA & Airport Authorities Management• Liaise and co-ordinate with service providers.• Investigating ground services incidents/discrepancies/lapses.• Conduct ground services audit on handlers• Attend to day-to-day ground services matters arising eg flight delays etc.• Collate and report ground services statistical data as required.• Liaise with other departments on routine operational matters. Show less
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