Experience

MedGyn Products, Inc.

• United States
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Customer Service Representative

  • May 2022 - Present

  Responsible for 2 territories (10 states). Provide product information, order entry, product returns, track orders, problem solve, collections, sales support. Act as professional liason with sales staff and managers, monitor phone calls and emails. Hubspot software. Responsible for 2 territories (10 states). Provide product information, order entry, product returns, track orders, problem solve, collections, sales support. Act as professional liason with sales staff and managers, monitor phone calls and emails. Hubspot software.



Healthcare

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Independent Contractor Medical Language Specialist

  • Sep 2020 - Present

  remote scribe/transcriptionist, maintenance of EMR remote scribe/transcriptionist, maintenance of EMR



Franciscan Village

• Medical Records Coordinator

  • Jul 2018 - Aug 2020

  Release medical records, maintain accuracy of EMR, responsible for Medicare certification/recertification, uphold confidentiality and HIPAA Release medical records, maintain accuracy of EMR, responsible for Medicare certification/recertification, uphold confidentiality and HIPAA



Bruce W. Hallmann, MD, SC

• La grange, Illinois

• Office Manager

  • Dec 2016 - Jul 2018

  ~Insurance verification ~Workman's Compensation verification ~Medical Transcription, supervising remote transcriptionists ~Release of medical records ~Quickbooks ~Payroll processing (Paylocity) ~Front desk reception/appointment scheduling ~Scheduling depositions ~Medical coding ~Surgery scheduling ~Maintain EMR ~Maintain strong focus on confidentiality, accuracy and follow through for patient service, information, data analysis, reporting and documentation. ~Responsible for ensuring accuracy for all medical record activities. ~Ensure the privacy and security of protected health information per HIPAA requirements. ~Cerner Show less



Elmhurst Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Medical Language Specialist

  • 2007 - 2016

  Remote - Responsible for reviewing, interpreting and transcribing reports, test results and other medical records of all specialties assuring accuracy of information. Maintained knowledge of medical terminology. Performed comprehensive analysis of documentation. Interfaced with physicians providing status updates and obtaining additional information when needed. Epic System. Remote - Responsible for reviewing, interpreting and transcribing reports, test results and other medical records of all specialties assuring accuracy of information. Maintained knowledge of medical terminology. Performed comprehensive analysis of documentation. Interfaced with physicians providing status updates and obtaining additional information when needed. Epic System.