Julianne De Leon

Business Support at EduKit, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Colorado Springs, Colorado, United States, US

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Experience

    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Business Support
      • Mar 2022 - Present

      Working for business support for Edukit included making estimates, sales orders, and auditing for Edukit customers. As well as working in customer service interacting with customers on live chat systems and answering questions or finding solutions that customers need help with. I would also help with social media and be on the floor taking pictures and intervening with employees on social media posts. My job is to make sure that customers and employees are happy and that all problems or difficulties were solved smoothly and quickly. Show less

    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Catering Server
      • Apr 2022 - Present

      As Catering servers, we learned how to make someone's wedding as perfect as possible. I was responsible for helping prepare dishes and setting up the reception venue, including chairs, tables, folding napkins, and more. We are also expected to unload the trucks and re-load them at the night's end. When serving, we are to know in detail what we are giving our guests and who got what dish. This job has helped me continue growing my teamwork, organization, and customer service skills. As Catering servers, we learned how to make someone's wedding as perfect as possible. I was responsible for helping prepare dishes and setting up the reception venue, including chairs, tables, folding napkins, and more. We are also expected to unload the trucks and re-load them at the night's end. When serving, we are to know in detail what we are giving our guests and who got what dish. This job has helped me continue growing my teamwork, organization, and customer service skills.

  • Buttermilk a Breakfast Eatery
    • Colorado Springs, Colorado, United States
    • Server, Host
      • Jun 2020 - Jul 2022

      • As a server, I took orders, answered questions customers had, and was the mediator between the kitchen staff and the customers. This fast-paced environment helped me navigate high pressured situations work in a team and multitask while juggling multiple tables. • As a server, I took orders, answered questions customers had, and was the mediator between the kitchen staff and the customers. This fast-paced environment helped me navigate high pressured situations work in a team and multitask while juggling multiple tables.

    • United States
    • Religious Institutions
    • 1 - 100 Employee
    • Division Leader
      • Sep 2019 - Sep 2021

      As a Divison Leader for the children's ministry, I ensured that all children were safe and teachers were comfortable. As a result, they do not feel overwhelmed and ensure that parents feel confident that their child is safe and having fun in our program. In addition, I made sure that the program went smoothly and all questions about our program as answered with confidence. As a Divison Leader for the children's ministry, I ensured that all children were safe and teachers were comfortable. As a result, they do not feel overwhelmed and ensure that parents feel confident that their child is safe and having fun in our program. In addition, I made sure that the program went smoothly and all questions about our program as answered with confidence.

    • United States
    • Entertainment Providers
    • 1 - 100 Employee
    • Social Media Marketing Intern
      • Jun 2021 - Aug 2021

      As the marketing media intern, I would do various jobs, including but not limited to the following. I created posts for social media daily, updated Peak Radar as much as possible, and led interested guests around the venue. I learned how to navigate social media, talk to customers in person and online, and give the guests a welcoming experience to our entertainment venue. As the marketing media intern, I would do various jobs, including but not limited to the following. I created posts for social media daily, updated Peak Radar as much as possible, and led interested guests around the venue. I learned how to navigate social media, talk to customers in person and online, and give the guests a welcoming experience to our entertainment venue.

    • United States
    • Mental Health Care
    • Public Relations Intern
      • Feb 2021 - May 2021

      We are working for Public Relations in tails Helping with reaching out to (and scheduling meetings/stories with) relevant news, media, and podcast networks to share the Moxie Girl story to increase our user base and our customer base. Outlets could be regionally focused (ex., Midwest) and segment-focused (parent podcasts, youth mental health podcasts, school podcasts, etc.). We are working for Public Relations in tails Helping with reaching out to (and scheduling meetings/stories with) relevant news, media, and podcast networks to share the Moxie Girl story to increase our user base and our customer base. Outlets could be regionally focused (ex., Midwest) and segment-focused (parent podcasts, youth mental health podcasts, school podcasts, etc.).

  • Boot Barn Hall
    • Colorado Springs, Colorado, United States
    • Concierge
      • Mar 2019 - Sep 2020

      • As concierge, my first0priority was welcoming customers and scanning their tickets to the event center. I escorted customers to their designated seat and ensured that they were comfortable and satisfied with at their seat selection. Occasionally, we would have issues with tickets and seating assignments that I would quickly resolve to ensure that the customer had a positive experience. I also helped the kitchen run food and check on the customers to make sure they were enjoying the show. This position was not only fun but taught me to how to advertise for a large event, sell tickets, and make it the most enjoyable experience for our customers. Show less

    • Serve
      • Aug 2018 - Jun 2020

      • My job as a host was to keep the waiting customers happy as well as seat the servers with equal tables as not to overwhelm them. By seating customers at the correct pace impacted the rate the orders would go to the kitchen and kept the cooks on track, to produce quality food. Starting as a host allowed me to have a good understanding of how the restaurant ran which gave me the opportunity to promote to server. As a server, I learned to multitask, work as a team player, and stay calm and organized in a fast-paced environment. My goal was to give each customer the best customer service as well as work as a team to make the restaurant successful. Show less

Education

  • University of Colorado Colorado Springs
    Bachelor's degree, Communications
    2019 - 2023

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