Experience

Caretaker

• United States
• Individual and Family Services
• 1 - 100 Employee

• Home Care Provider

  • Dec 2020 - Present



Scotyz

• Canada
• Restaurants
• 1 - 100 Employee

• Bar Waitress

  • Jan 2016 - Jul 2018

  As a waitress at a bar, my tasks included serving customers while handling large amounts of money. This fast-paced environment required me to be efficient while multi-tasking and paying attention to detail (ex. bills, money transactions, working the P.O.S. system properly etc.) As a waitress at a bar, my tasks included serving customers while handling large amounts of money. This fast-paced environment required me to be efficient while multi-tasking and paying attention to detail (ex. bills, money transactions, working the P.O.S. system properly etc.)



Fido Mobile

• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Mar 2015 - Apr 2016

  As a Customer Retention specialist, my responsibilities included retaining customers to the company when calling to cancel their service due to different reasoning, including poor customer satisfaction when dealing with other agents. I was to hold a sales quota in this position as well as a high customer satisfaction turnout. As a Customer Retention specialist, my responsibilities included retaining customers to the company when calling to cancel their service due to different reasoning, including poor customer satisfaction when dealing with other agents. I was to hold a sales quota in this position as well as a high customer satisfaction turnout.



TELUS

• Canada
• Telecommunications
• 700 & Above Employee

• Help Desk Specialist

  • Mar 2011 - Apr 2014

  As a Help Desk Specialist, I was responsible for taking incoming calls from clients and potential clients. I handled accounts, payments and after some time was moved to the high-volume sales department. This is where I became responsible for a high sales quota on top of regular client transactions, including a high customer care/satisfaction turnout. As a Help Desk Specialist, I was responsible for taking incoming calls from clients and potential clients. I handled accounts, payments and after some time was moved to the high-volume sales department. This is where I became responsible for a high sales quota on top of regular client transactions, including a high customer care/satisfaction turnout.