Records Specialist

• Sep 2022 - Present

Records Specialist

• May 2022 - Sep 2022

Course Materials Service Lead

• Dec 2018 - May 2022

As a Service Lead I am responsible for carrying out tasks given by managers and buyers in the Course Materials department. Such tasks include data entry projects, phoning in orders to publishers for books for upcoming semesters, leading our inventory, and more. Other tasks leads take care of are assisting customers finding books, purchasing books, ordering books, and answering any questions students have regarding their course materials. This position included retail and customer service experience as we worked the register to assist customers purchasing their course materials. Show less

Course Materials Sales Associate

• Dec 2017 - Dec 2018

As a course materials sales associate I was responsible for carrying out tasks given my managers, supervisor, or leads. Such tasks included shelving books, pulling books for chargebacks, and reset the floor depending on the semester. I also worked with other associates during very important times, such as back to school week, inventory week, and finals week. During back to school week I was on the sales floor helping students get their course materials for the semester. During inventory period I was responsible for scanning books and doing second counts to make sure what we counted was correct. For finals week I was responsible for multiple tasks at once to gather books, disperse them to wholesalers, and put books away. Show less

Back Office Employee

• Feb 2017 - Aug 2017

As a back office worker I was responsible for a multitude of tasks. I would answer the phones and check in patients when they arrived by getting their paper work and file ready for the doctor. While checking in patients, I also had to take patients back to a room and apply heat if needed and make sure it was taken off in an appropriate time. I was also responsible for maintaining cleanliness of the front desk and that things were organized. As a back office worker I was responsible for a multitude of tasks. I would answer the phones and check in patients when they arrived by getting their paper work and file ready for the doctor. While checking in patients, I also had to take patients back to a room and apply heat if needed and make sure it was taken off in an appropriate time. I was also responsible for maintaining cleanliness of the front desk and that things were organized.