Experience

US Facilities Inc

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• LCAMS Analyst

  • May 2021 - Present

  Hampton Roads, Virginia Metropolitan Area • Responsible for lane closure event submission, schedule coordination, data entry, confirmation of data integrity, and primary usage of the Commonwealth of Virginia Lane Closure Advisory Management System (LCAMS) as it pertains to facilities maintenance activities for the VDOT Hampton Roads Harbor Tunnels (HRHT) and Moveable Bridges. • Review lane closure submittals by others for compliance with VDOT Eastern Region Limitation of Operations. • Monitor planned events for… Show more • Responsible for lane closure event submission, schedule coordination, data entry, confirmation of data integrity, and primary usage of the Commonwealth of Virginia Lane Closure Advisory Management System (LCAMS) as it pertains to facilities maintenance activities for the VDOT Hampton Roads Harbor Tunnels (HRHT) and Moveable Bridges. • Review lane closure submittals by others for compliance with VDOT Eastern Region Limitation of Operations. • Monitor planned events for work zone conflicts, advise event submitters of potential conflicts, and facilitate resolutions. • Meet regularly with VDOT/USF management and contractors, to plan lane closure events. • Submit weekly schedules for the use of project participants and facilities stakeholders; confirm and report all planned lane closures daily. • Develop and submit entries to the Virginia Traffic system regularly for public notification; advise VDOT Public Affairs staff as required. • Develop and submit internal work orders to the Highway Maintenance Management System (HMMS), as assigned by the VDOT HRHT Maintenance Program Manager or designee. • Support the HMMS Program Administrator with tasks to include, but not limited to, filing of paperwork, general data organization, development of reports and schedules, and reviewing outstanding work orders. Show less



City of Chesapeake

• United States
• Government Administration
• 300 - 400 Employee

• Circulation Manager

  • Feb 2014 - May 2021

  Chesapeake, Virginia, United States Supervises the operations of specialized area in the library system. • Coordinates and performs a variety of circulation duties to assist patrons with their library materials and information needs. • Plans, prepares, and maintains library displays and programs. • Prepares and maintains reports, statistics, and bibliographies. • Catalogues books for placement in the library system. • Orders and receives library materials. • Assists in the selection of books and other… Show more Supervises the operations of specialized area in the library system. • Coordinates and performs a variety of circulation duties to assist patrons with their library materials and information needs. • Plans, prepares, and maintains library displays and programs. • Prepares and maintains reports, statistics, and bibliographies. • Catalogues books for placement in the library system. • Orders and receives library materials. • Assists in the selection of books and other materials to integrate into library system. • Supervises, conducts or assists with conducting library projects such as presenting story time. • Hires, trains, supervises, and evaluates subordinate staff. • Receives, reviews, and responds to patron complaints. • Attends or conducts staff meetings to exchange information; attends in-service training and library classes, seminars, or conferences to improve library skills. • Performs related tasks as necessary such as assisting with budget preparation and developing and maintaining library database. Show less



Jeff Granger's State Farm Agency

• Customer Experience Specialist

  • Nov 2012 - Jan 2014

  Develops and performs office administrative duties including client correspondence, requests, and data tracking using Microsoft Office Creates and organizes documentation for clients and for the office with competing deadlines Serves as front office receptionist Welcomes and provides assistance and information to visitors to the office Establishes and maintains filing systems Answers multi-line phone with courtesy and either records detailed messages or… Show more Develops and performs office administrative duties including client correspondence, requests, and data tracking using Microsoft Office Creates and organizes documentation for clients and for the office with competing deadlines Serves as front office receptionist Welcomes and provides assistance and information to visitors to the office Establishes and maintains filing systems Answers multi-line phone with courtesy and either records detailed messages or forwards to the proper department efficiently Follows State Farm procedures to verify that the office is operating within the guidelines set by the State Commission for Insurance Issues checks after verifying policy is in force and has the required coverages Adheres to office policy and procedures ensuring smooth day to day operations Prepares office announcements and distributes different types of mail to the appropriate person Initiates follow up with clients throughout claims and billing process to ensure all their needs are met and questions answered in a swift and client-oriented manner Schedules appointments for the agent, Jeff Granger Show less



State Farm Insurance

• 700 & Above Employee

• Team Member

  • Jul 2012 - Oct 2012

  Hampton, Virginia Established relationships with current and potential policyholders Matched insurance products to guests' needs Supported lead agent by scheduling appointments using MS Outlook, preparing documentation for appointments, and coordinating additional activities Performed daily office operations and administrative duties Used customer service skills in discussing sensitive information about insurance policies with confidentiality and discretion, processing payments… Show more Established relationships with current and potential policyholders Matched insurance products to guests' needs Supported lead agent by scheduling appointments using MS Outlook, preparing documentation for appointments, and coordinating additional activities Performed daily office operations and administrative duties Used customer service skills in discussing sensitive information about insurance policies with confidentiality and discretion, processing payments, problem-solving, and serving as receptionist Show less