Experience

Rochester Hills Public Library

• United States
• Libraries
• 1 - 100 Employee

• Library Director

  • Nov 2019 - Present

  • Direct library operations serving three municipalities in the greater Rochester area. • Supervise a senior leadership team of eight managers, and indirectly manage a staff or more than 100 comprised of librarians, paraprofessionals, and volunteers. • Control successful expenditure and tracking of a $5M annual budget. • Oversee capital improvements for a central library and two bookmobile vehicles. • Coordinate an annual strategic plan process that includes goal setting, execution, measurement, and reporting. • Represent and advocate library issues at the local, regional and national level. Show less



Clinton-Macomb Public Library

• United States
• Libraries
• 1 - 100 Employee

• • Feb 2008 - Nov 2019

  • Supervise all public service managers (Adult Nonfiction, Popular Materials, and Children’s Services, branches, and Customer Care) and set goals for those departments.• Evaluate a multi-branch library system to meet both immediate and long-range goals of the library and community.• Consult with contractors to design facilities to meet future demands.• Investigate trends and recommend new techniques, services, collections, staffing patterns and technology to improve the operation of the library.• Recommend expenditures/reductions for major portions of the $9 million dollar operating budget.• Present and network with vendors, colleagues, and other library professionals at national and statewide conferences. Show less

• • Mar 2003 - Jan 2008

  • Managed the library's integrated library system (Polaris), which includes training, SQL reporting, upgrades, and managing data integrity.• Designed and user-tested interfaces for CMPL website, self-checkout screens, online catalog, staff intranet, and specialized web projects.• Coordinated the RFID-based automated sortation system (Tech Logic) for check-in and self-checkout.• Taught new technology (Overdrive eBooks, Zinio magazines, and Freegal music).• Selected, promoted, and maintained access to over fifty digital databases, which includes customer authentication from remote locations.• Coordinated virtual reference, which includes IM chat and online tutoring (Tutor.com).• Directed interlibrary loans through the integrated library system and in conjunction with the statewide union catalog (MeLCat). Show less



Diamond Bullet Design

• United States
• Technology, Information and Internet

• Usability Specialist

  • 2000 - 2001

  • Project-managed the redesign of clients’ websites (estimated expenses, prioritized tasks, established timelines, analyzed risks, and evaluated team’s progress). • Conducted user testing, crafted and analyzed surveys, designed prototypes of new interfaces, and formalized findings. • Project-managed the redesign of clients’ websites (estimated expenses, prioritized tasks, established timelines, analyzed risks, and evaluated team’s progress). • Conducted user testing, crafted and analyzed surveys, designed prototypes of new interfaces, and formalized findings.