Julia Navarro

AI Partner Sales Engineer at Kore.ai
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Contact Information
us****@****om
(386) 825-5501
Location
Orlando, Florida, United States, US
Languages
  • Spanish Native or bilingual proficiency

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Bio

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5.0

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Michael Walker

I have had the pleasure of working with Julia the last couple of years. Her commitment and dedication to the clients she engages with is instrumental and aspiring. Julia demonstrates a passion for technology and jumps in at every opportunity to engage with her customers to find the best and optimal solution. Always expanding her knowledge and developing new skills, Julia brings value to any organization she works with.

Kristine Konrad®

One of Julia's greatest strengths is her ability to communicate technical concepts clearly and understandably. She has a talent for simplifying technical language and presenting them in a manner that is accessible to both technical and non-technical stakeholders. She is a true team player, always willing to lend a helping hand and collaborate with others to achieve success. Saying she is an asset is an understatement.

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Credentials

  • Microsoft Certified: Azure AI Fundamentals
    Microsoft
    Feb, 2023
    - Nov, 2024
  • Microsoft Do More with Less Partner Sales Bootcamp
    Microsoft
    Feb, 2023
    - Nov, 2024
  • Product Management First Steps
    LinkedIn
    Feb, 2023
    - Nov, 2024
  • Go to market through the commercial marketplace
    Microsoft
    Jan, 2023
    - Nov, 2024
  • Introduction to the Microsoft commercial marketplace
    Microsoft
    Jan, 2023
    - Nov, 2024
  • Microsoft Certified: Azure Fundamentals
    Microsoft
    Jan, 2023
    - Nov, 2024
  • Avaya OneCloud™ CCaaS Public Design Proficient
    Avaya
    Dec, 2022
    - Nov, 2024
  • Avaya OneCloud™ CCaaS Public Administrator Specialized
    Avaya
    Nov, 2022
    - Nov, 2024
  • Avaya Artificial Intelligence Sales Proficient
    Avaya
    Oct, 2022
    - Nov, 2024
  • Avaya OneCloud™ CCaaS Public Sales Proficient
    Avaya
    Sep, 2022
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 700 & Above Employee
    • AI Partner Sales Engineer
      • Jul 2023 - Present

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • CCaaS Technical Specialist
      • May 2021 - Jul 2023

      Subject Matter Expert (SME) on Contact Center as a Service (CCaaS) enterprise product line. Accelerates sales opportunities by showcasing enterprise solutions at industry events, conventions, and tradeshows. Builds enduring relationships with business executives to capture new accounts and scale revenue. Teaches engineers and sales specialists on system capabilities. •Coordinates business requirements with system capabilities enhancing client experience with proprietary cloud-based… Show more Subject Matter Expert (SME) on Contact Center as a Service (CCaaS) enterprise product line. Accelerates sales opportunities by showcasing enterprise solutions at industry events, conventions, and tradeshows. Builds enduring relationships with business executives to capture new accounts and scale revenue. Teaches engineers and sales specialists on system capabilities. •Coordinates business requirements with system capabilities enhancing client experience with proprietary cloud-based solution streamlining customer call experience. •Designs and pitches demonstrations for use cases providing flawless product presentations to potential clients; captures new contracts contributing to revenue growth. •Spearheads engineer and sales team partnership enablement and technical workshops; deployed, maintained, and integrated CCaaS, UCaaS, and speech analytics production environments for demonstration customizations as well as POC configurations.

    • Sales Engineer
      • Jan 2015 - Apr 2021

      •Collaborated with cross-functional tech/engineering team to adapt system capabilities and meet client business needs; contributed to sales team exceeding quarterly sales goals. •Provided consultative sales/software solution presentations, demonstrations, and executive briefings to potential clients and business partners; recognized as trusted advisor to major accounts and supported agencies. •Leveraged social media channels and virtual capabilities to extend brand awareness, enable tech… Show more •Collaborated with cross-functional tech/engineering team to adapt system capabilities and meet client business needs; contributed to sales team exceeding quarterly sales goals. •Provided consultative sales/software solution presentations, demonstrations, and executive briefings to potential clients and business partners; recognized as trusted advisor to major accounts and supported agencies. •Leveraged social media channels and virtual capabilities to extend brand awareness, enable tech sales opportunities, and demonstrate cloud solutions for multi-product line.

    • Channels Sales Engineer
      • Dec 2010 - Mar 2015

      •Led engineer/sales team partner enablement and technical workshops; recognized for performance and sales excellence garnering Best New Channel Account Developer honors and Highest Quota Attainment award. •Beat sales quota 200% for new acquisitions/renewals maintenance support services; build relationships, uncovered new business opportunities, and created product presentations and solution demonstrations skyrocketing revenue generation. •Championed business development and marketing… Show more •Led engineer/sales team partner enablement and technical workshops; recognized for performance and sales excellence garnering Best New Channel Account Developer honors and Highest Quota Attainment award. •Beat sales quota 200% for new acquisitions/renewals maintenance support services; build relationships, uncovered new business opportunities, and created product presentations and solution demonstrations skyrocketing revenue generation. •Championed business development and marketing initiatives leveraging multi-channel enablement capabilities; increased brand awareness and delivered over 100 new contracts.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • System Engineer
      • Sep 2009 - Sep 2010

      •Contracted by HP to collaborate with cross-functional engineering team; facilitated system and server upgrades/migrations for CVS pharmacies and Social Security Agency. •Contracted by HP to collaborate with cross-functional engineering team; facilitated system and server upgrades/migrations for CVS pharmacies and Social Security Agency.

    • United States
    • Software Development
    • 700 & Above Employee
    • Sales Account Manager
      • Sep 2004 - Aug 2008

  • Americas Truck
    • Miami, Florida, United States
    • IT Systems Administrator
      • Nov 2003 - Aug 2004

Education

  • Florida International University
    Bachelor of Science - BS, Information Technology
  • Broward College
    Associates of Science (AS), Telecommunications Engineering

Community

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