Juliana Wijoyo

Reservations and Revenue Manager at Hotel Grand Pacific
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Contact Information
us****@****om
(386) 825-5501
Location
Victoria, British Columbia, Canada, CA
Languages
  • Indonesian Native or bilingual proficiency
  • English Native or bilingual proficiency
  • Chinese Mandarin Limited working proficiency

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Experience

    • Canada
    • Hospitality
    • 1 - 100 Employee
    • Reservations and Revenue Manager
      • Aug 2020 - Present

    • Canada
    • Hospitality
    • 1 - 100 Employee
    • Reservations and Revenue Manager
      • Jun 2014 - Apr 2019

    • Assistant Reservations and Revenue Manager
      • Apr 2013 - Jun 2014

    • Assistant Guest Services Manager
      • Jan 2009 - Mar 2013

    • Senior Guest Services Agent
      • Aug 2007 - Dec 2008

    • Guest Services Agent
      • Sep 2006 - Aug 2007

    • Front Desk Agent
      • 2005 - 2005

      - Compiled a front-desk training manual and trained new front desk agents - Checked guests in and out efficiently and recorded reservations accurately - Handled guest’s concerns and phone inquiries effectively - Compiled a front-desk training manual and trained new front desk agents - Checked guests in and out efficiently and recorded reservations accurately - Handled guest’s concerns and phone inquiries effectively

Education

  • University of Victoria
    BCom, Entrepreneurship and Hospitality
    2003 - 2006
  • Douglas College
    University Transfer Program
    2002 - 2003

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