Work and Travel USA Team Manager

• Oct 2019 - Present

We increased sales of the Work and Travel program by 20% compared to 2019 mainly through digital campaigns and despite the inability to carry out the program due to the effect of COVID-19, we received 4.5/5 rating in customer service satisfaction. I strengthened my communication skills and developed new knowledge about content marketing throughout my work experience at ISC Colombia. We increased sales of the Work and Travel program by 20% compared to 2019 mainly through digital campaigns and despite the inability to carry out the program due to the effect of COVID-19, we received 4.5/5 rating in customer service satisfaction. I strengthened my communication skills and developed new knowledge about content marketing throughout my work experience at ISC Colombia.

Business Operations Associate

• Nov 2015 - May 2019

I was responsible for creating and implementing strategies to attract and retain clients at Navigation Medical Center, a healthcare facility located in Houston, TX, USA. I also led the insurance department, where we reached long-term agreements and met growth goals on both sides. I was responsible for creating and implementing strategies to attract and retain clients at Navigation Medical Center, a healthcare facility located in Houston, TX, USA. I also led the insurance department, where we reached long-term agreements and met growth goals on both sides.

Project Management Intern

• Dec 2014 - Sep 2015

I received training about the implementation of the PMI guidelines and joined 3 construction projects where I re-designed the flowchart of contracting services and procurement processes where Aldia gained improvements regarding times in transportation and clarity of responsibilities among collaborators. I received training about the implementation of the PMI guidelines and joined 3 construction projects where I re-designed the flowchart of contracting services and procurement processes where Aldia gained improvements regarding times in transportation and clarity of responsibilities among collaborators.

Au Pair

• Aug 2011 - Jul 2013