Juliana Nascimento
Customer Experience Intern at Boatsetter- Claim this Profile
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Portuguese Native or bilingual proficiency
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English Professional working proficiency
Topline Score
Bio
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Experience
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Boatsetter
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United States
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Leisure, Travel & Tourism
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1 - 100 Employee
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Customer Experience Intern
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Apr 2023 - Present
• Provide customer service and support through phone calls and emails • Assistance with bookings, adjustments and cancellations • Internal support and assistance for other teams • Contribution to solving escalated problems • Provide customer service and support through phone calls and emails • Assistance with bookings, adjustments and cancellations • Internal support and assistance for other teams • Contribution to solving escalated problems
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Grupo Suprimed
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Brazil
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Hospitals and Health Care
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200 - 300 Employee
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Financial Assistant
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Jan 2015 - Jun 2017
Control of accounts receivable and collection, customer service, visits and negotiations with customers, issuance of slips, bank conciliation, sending documents and monthly movement to the accounting, financial reporting, sale and attendance at congress of plastic surgery. Control of accounts receivable and collection, customer service, visits and negotiations with customers, issuance of slips, bank conciliation, sending documents and monthly movement to the accounting, financial reporting, sale and attendance at congress of plastic surgery.
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Financial Assistant
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Sep 2012 - Dec 2014
Control of accounts payable, accounts receivable, customer service, issuance of bills and collection, registration and verification of invoices, calculation of taxes and monthly invoicing, sending documents and monthly movement for accounting, financial reporting. Control of accounts payable, accounts receivable, customer service, issuance of bills and collection, registration and verification of invoices, calculation of taxes and monthly invoicing, sending documents and monthly movement for accounting, financial reporting.
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Administration Assistant
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May 2010 - Sep 2012
Customer service, housing finance process analysis, credit analysis, process reporting, collection and service sales. Customer service, housing finance process analysis, credit analysis, process reporting, collection and service sales.
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Caixa Econômica Federal
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Brazil
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Financial Services
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700 & Above Employee
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Internship
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Feb 2008 - Jan 2010
Customer service, opening accounts, acting in the commercial and housing sector, credit approval, sales of services. Customer service, opening accounts, acting in the commercial and housing sector, credit approval, sales of services.
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Education
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Edmonds Community College
Associate's degree, Hospitality and tourism -
ETEP Faculdades
Financial management, Associate degree