Experience

Nub7/8

• Colombia
• Business Consulting and Services
• 100 - 200 Employee

• Strategic Growth Manager

  • Jul 2023 - Present

  - Proficiently utilize Agile project management techniques to ensure the timely execution of campaigns and related tasks within different projects.- Analyze and forecast client traffic, taking immediate actions to drive ongoing business growth, minimize losses, and maximize revenue.

• Team Lead Manager for Cisco

  • Dec 2021 - Present

  - Lead teams of 10-16 professionals, aligning goals with company strategy.- Collaborated seamlessly with cross-functional teams while effectively coordinating project team workloads to ensure on-schedule deliverables meeting client requirements.- Provide campaign results and supplier enablement reports to customers, partners, and internal teams.

• Lifecycle Program Manager for Cisco

  • Dec 2020 - Dec 2021

  - Owned and managed customer relationships, overseeing engagement, retention, and growth strategies for the entire portfolio.- Drove initiatives to boost customer health scores, aligning with customer objectives.- Advocated for customers, collaborating across departments to improveproduct adoption and influence product development.



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Quality Assurance Manager

  • Mar 2020 - Nov 2020

  - Effectively spearhead the execution of the quality management system, guaranteeing meticulous adherence to established standards and stipulations. - Create and sustain stringent documentation controls and procedures, ensuring the integrity and traceability of processes remain steadfast. - Effectively spearhead the execution of the quality management system, guaranteeing meticulous adherence to established standards and stipulations. - Create and sustain stringent documentation controls and procedures, ensuring the integrity and traceability of processes remain steadfast.



PepsiCo

• United States
• Food and Beverage Services
• 700 & Above Employee

• Intern/Apprentice specializing in Negotiation

  • Jun 2019 - Dec 2019

  - Direct and manage the adherence to the budget for the business unit, guaranteeing effective financial administration and the attainment of objectives. - Compile comprehensive reports detailing growth prospects and sales opportunities, offering a precise and lucid depiction of attained outcomes and avenues for expansion. - Deliver robust assistance and meticulous supervision throughout negotiation proceedings on a LATAM scale, meticulously ensuring the proper execution of commercial accords and the maximization of strategic partnerships. Show less



Fundation Formemos

• Bogotá, Capital District, Colombia

• Intern/Apprentice focusing on Sustainability

  • Jan 2019 - May 2019

  - Lead the advancement and amplification of sales for the foundation's products and services, discerning market prospects, formulating efficacious strategies, and triumphantly attaining sales goals. - Engage proactively in corporate events to forge and broker agreements and strategic partnerships. - Skillfully oversee social media platforms, enhancing the foundation's positioning within the market. - Lead the advancement and amplification of sales for the foundation's products and services, discerning market prospects, formulating efficacious strategies, and triumphantly attaining sales goals. - Engage proactively in corporate events to forge and broker agreements and strategic partnerships. - Skillfully oversee social media platforms, enhancing the foundation's positioning within the market.



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Sales Representative

  • Mar 2017 - May 2019

  - Proficiently oversee the allocation and utilization of departmental budgets, adeptly optimizing resources to ensure the judicious use of funds. - Initiate client prospecting initiatives, pinpointing novel avenues for introducing new services. Forge robust client connections, while also expanding the company's clientele, through astute relationship-building strategies. - Proficiently oversee the allocation and utilization of departmental budgets, adeptly optimizing resources to ensure the judicious use of funds. - Initiate client prospecting initiatives, pinpointing novel avenues for introducing new services. Forge robust client connections, while also expanding the company's clientele, through astute relationship-building strategies.



Cairns College of English & Business

• Australia
• Travel Arrangements

• Sales Assistant

  • Jan 2014 - Jan 2015

  - Drive the initiation and cultivation of strategic partnerships with vital suppliers through effective negotiation techniques. - Implement meticulous oversight of service agreement adherence, guaranteeing client contentment and upholding exacting quality benchmarks. - Proactively pinpoint prospective students for the university, consequently enticing the most exceptional candidates. - Drive the initiation and cultivation of strategic partnerships with vital suppliers through effective negotiation techniques. - Implement meticulous oversight of service agreement adherence, guaranteeing client contentment and upholding exacting quality benchmarks. - Proactively pinpoint prospective students for the university, consequently enticing the most exceptional candidates.