Vice President Health Systems Performance

• Oct 2022 - Present

Director Account Operations

• Dec 2020 - Oct 2022

—Strategic consultation and account management for an 8-million-dollar portfolio of health plan and health system partners across the United States —Highest growth revenue in the account executive team within first year —Management of profit and loss, invoicing, contracting and account planning —Management of account level escalations, upsells, contract renewals and client satisfaction —Ownership of leadership business reviews and client strategic roadmaps for client partnerships —Service as consultative resource and expert in value based care, healthcare analytics and Medicaid managed care —Organization, launch and host of regional learning collaborative for all west coast clients

Health Plan Relationship Manager

• Jul 2019 - Dec 2020

-Strategic consultation and account management for 20+ health plans across the markets of Oregon, Idaho and California. -- Primary point of contact for project management, training, education, sharing of national best practices, creating annual and long term plans, solving issues or challenges, working with market leadership on community or other relevant initiatives and providing ongoing consultative support. --Translate Oregon CCO 2.0 (Oregon Medicaid) requirements into product features and functionality. --Liaison between health plans and clinic partners in the shared use of the Collective Platform. --Support community collaborative workgroups focused on improving care coordination and reducing duplication. --Collaborate with Oregon and Washington state health authorities and health plan leadership teams to develop pandemic surveillance and response focused tools which were then successfully rolled out nationally to all contracted health plans.

Director of Business Intelligence

• Oct 2017 - Jul 2019

--Lead the development of the coordinated care organization data and technology needs assessment and strategic plan. --Collaborate with local county epidemiology team to develop and execute comprehensive community health assessment to inform the community health improvement plan: a five-year roadmap for improving health status in our community. --Oversee regional use and implementation of emergency department information exchange and population health platform. --Strategy and analysis support for capitation rate and risk adjustment/stratification. --Participate in a Behavioral Health Taskforce comprised of regional behavioral health executive leaders. Serve as lead for the development of CCO behavioral health integration and strategy plan. Ideate with key community mental health leaders and stakeholders to identify strategies for improving our regional behavioral health system. --Serve as quality incentive metrics expert. Provide policy recommendations around weighting and distribution of quality metric incentives.

Population Health & Analytics Coordinator

• Apr 2016 - Nov 2017

--Lead Silverton (formerly Silverton Health) in the development of population health and accountable care related initiatives, metrics and tools. --Provide oversight for implementation of Silverton’s improvement strategies related to population health and performance metrics as measured by our contracted payers. --Continue to lead and drive development of population health platform functionality. --Serve as the representative of our organization on the CCO Clinical Advisory Panel. --Serve on CCO subcommittees and workgroups to maximize organizational performance under CCO contract. --Create, finalize and submit grant proposals for CCO funding of innovative programs within our organization to support primary care transformation strategic objectives. --Develop technical specifications and business requirements CCO contract dashboards development. --Analyze and present dashboards to our PHO on a monthly basis to support this partnership and provide insight into performance under shared risk CCO contract. --Analyze and present data to our PHO Quality Committee on a quarterly basis to provide deep dive ad hoc data analysis on a variety of population health topics including pharmacy, emergency department and urgent care utilization.

Accountable Care Systems Analyst

• Nov 2014 - Apr 2016

--Lead the build, testing and implementation of a population health and analytics platform.--Lead and drive the implementation of an emergency department information exchange platform in primary care.--Assesses and communicates project status, key business risks and vulnerabilities to leadership.--Define business requirements and translate stakeholder interests into system feature requests.--Test, troubleshoot, and evaluate new or modified analytics solutions and decisions- support mechanisms to improve patient care processes for care management and accountable care team.--Develop strategies or procedures for introducing and implementing information technology applied to care management practices and health care quality improvement--Translate care management practice information between team members and system analysts or engineers.--Support primary care and care management with population health and accountable care initiatives. Through creation of standardized workflows and validated metrics, help teams identify opportunities to improve health outcomes and eliminate disparities in care.--Analyze and present dashboards to primary care clinics in support of primary centered medical home monthly meetings.--Serve as quality incentive metrics expert

Traditional Health Worker-Health Navigator

• Nov 2014 - Mar 2015

Outreach, education and health system navigation assistance for our high risk Medicaid population.

Volunteer Research Assistant

• Jun 2012 - Aug 2013

Assist with administrative tasks of clinical research for two ongoing MFM studies. Support research staff with functions and activities of research protocols and the management of research data and chart abstraction. Assist with administrative tasks of clinical research for two ongoing MFM studies. Support research staff with functions and activities of research protocols and the management of research data and chart abstraction.

Grant Writing Intern

• Jan 2012 - Sep 2012

Assisted in the research and writing of a grant proposal for "Discovering Our Story Research Project," a study to measure the effectiveness of a culturally tailored multi-media health and wellness curriculum to overcome and prevent mental health, substance abuse, domestic violence, and Type 2 Diabetes issues among Native American communities. Assisted in the research and writing of a grant proposal for "Discovering Our Story Research Project," a study to measure the effectiveness of a culturally tailored multi-media health and wellness curriculum to overcome and prevent mental health, substance abuse, domestic violence, and Type 2 Diabetes issues among Native American communities.